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Holiday Inn Express Benicia

Traveller (15)
Room & Suite (16)
Dining (3)
  • Excellent49%
  • Very good34%
  • Average9%
  • Poor6%
  • Terrible2%
Travellers talk about
“front desk”(19 reviews)
“pancake maker”(2 reviews)
“clean room”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
Multilingual Staff
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Benicia
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
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All reviewsfront deskpancake makerclean roomceiling fanlaundry facilitiesclose to downtownparking garageevery morningfirst floornice propertyhome away from homechecking outhierefrigeratorprintercurtains
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1 - 5 of 129 reviews
Reviewed 13 November 2017

3rd time at this hotel in the past year and there is a lot to like, but one very bad feature you should know. Location is convenient with free covered parking. Though you can't get from the parking garage to the lobby direct until you...More

Thank Jmart10
Response from Shelly V, General Manager at Holiday Inn Express BeniciaResponded 17 November 2017

Dear JMART10, I want to apologize for the negative experience you had in regards with the noise. On the other hand, I'm glad breakfast so early in the morning worked out for you! Thank you for staying with us and hope to see you in...More

Hotel's Favourite
Reviewed 9 September 2017

I left my Samsung Tablet under the pillow which I forgot to retrieve because I was in a hurry to meet a contractor. When I realized that I left it called them right away but no one has turn in yet so I went there...More

Thank Jene G
Response from Shelly V, Manager at Holiday Inn Express BeniciaResponded 14 September 2017

Dear Maria, Thank you for the great review and thank you for mentioning some of our best staff members, We are very lucky to have a great team and have them be part of our hotel. I am glad they were able to help you...More

Reviewed 10 November 2017

This hotel itself has been historically great through the years (and I've been staying here since they built it) but it slowly slipped as these places tend to do. I had a deal with the owners/managers after it first opened for a $99 rate per...More

Thank Dennis A
Response from Shelly V, General Manager at Holiday Inn Express BeniciaResponded 17 November 2017

Dennis A, I'm deeply sorry you feel this way about our hotel. As an IHG hotel, we take pride in our cleanliness, great customer service and sleep quality. Out team and I are work everyday towards our efforts reflecting on the rates. Again, we're sorry...More

Reviewed 24 October 2017 via mobile

Needed a room for a couple of hours in the morning but was willing to pay for the whole night to ensure a room was available when I arrived at 7am. I called the hotel the night before and confirmed my reservation and made sure...More

1  Thank Bones1123
Response from Shelly V, Manager at Holiday Inn Express BeniciaResponded 26 October 2017

Dear guest, Thank you for taking the time to let us know about your experience at our location. We apologize for the inconvenience, We want to make sure we make it right for you and make sure you get what you expected, please call Management...More

Reviewed 30 September 2017

If you are a regular HIE patron this property will immediately catch your attention since the premises are very different from the vast majority of HIE. The building is a square, with a garage in the lower level, the patio occupying the middle of the...More

Thank Slo-Lju
Response from Shelly V, General Manager at Holiday Inn Express BeniciaResponded 4 October 2017

Thank you for this review, our goal is to be better everyday, I apologize for the issues you had during your stay the wifi is the main thing we are working to improve we are getting close for this change. My Team and I are...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$125 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$125 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (16)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"This hotel has a lack of consistent wifi. Carry an ethernet cable and simply plug into the wall from your..."
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"Reserve away from the street"
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"All the rooms are great!"
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"Ground floor worked best for us. Laundry and business room is close by."
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