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27/08/2017 28/08/2017
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    Best Western Plus Heritage Inn

    1955 E 2nd St, Benicia, CA 94510-2201
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    27/08/2017 28/08/2017
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    US$129US$152
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    Traveller (16)
    Room & Suite (10)
    Dining (2)
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    Overview
    • Excellent47%
    • Very good37%
    • Average8%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “front desk” (51 reviews)
    “six flags” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Heritage Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Hilton Concord
    942 reviews
    #1 of 8 hotels in Concord
     
    HYATT house Pleasant Hill
    481 reviews
    #1 of 5 hotels in Pleasant Hill
     
    Lafayette Park Hotel & Spa
    801 reviews
    #1 of 1 hotels in Lafayette
     
    Club Quarters Hotel in San Francisco
    2,359 reviews
    #16 of 229 hotels in San Francisco
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (354)
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    1 - 5 of 341 reviews

    Reviewed 5 days ago

    This hotel has poor rooms, TV had green line in lower part of screen, commode seat was broken and was not fixed, room and hallway had back smell, (maybe the cleaner that they were using). Charged for night that I did not stay.

    Review collected in partnership with Best Western
    Thank rogersA3683PX
    Hotel's Favourite
    Reviewed 24 June 2017

    We moved from another BW closer to Discovery Kingdom because of the service and the breakfast. I try to stay at BW when possible and my family is glad we made the move. The service at the desk, Asia and Heather were great, and the...More

    Review collected in partnership with Best Western
    Thank TONY A
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 29 June 2017

    Thank you kindly for taking time to respond to our surveys. Our staff had such a great time interacting with you and your family and it was our pleasure to accommodate any requests you had. We appreciate the kind words you have shared in regards...More

    Reviewed 1 week ago

    I stayed at this hotel to MC a wedding in the area. Of course, at the last moment, I realized that left my printed notes at home, so I URGENTLY needed to reprint them. As there we some glitches with the printer at the hotel's...More

    Thank Eugene K
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 4 days ago

    Dear Eugene K, Our staff appreciates the time taken to leave such a glowing review. We are definitely lucky to have superstars on our team like, Darlene. Your kind words are a reminder of why we strive to provide each guest with genuine and superior...More

    Reviewed 2 weeks ago

    Very good and very clean a overall good experience. The Motel staff was excellent and the rooms were very clean. I have stayed at Best western Plus Motels for several years and this is a very nice place to stay i would recommend this to...More

    Review collected in partnership with Best Western
    Thank georgerA2603LC
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 1 week ago

    Dear georgerA2603LC, It is always a pleasure to see our staff being commended for a job well done. We truly appreciate the kind words you have shared on behalf of our staff. Your words are a reminder of why we strive to give each guest...More

    Reviewed 2 weeks ago

    We had to change rooms 3 times during check in. First time, the room had a strong musty smell. The second time, it had a strong smell of Fabreeze (that's when we realized that they gave us a pet friendly room) so we switched room...More

    Thank AdamsMommy05
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 1 week ago

    Dear AdamsMommy05, We take great pride in ensuring the comfort of our guests is our number one priority. We extend our sincerest apologies for the inconvenience of having to switch multiple rooms. However, we are glad to hear the third room change suited you most...More

    Hilton Concord
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    801 reviews
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    Club Quarters Hotel in San Francisco
    2,359 reviews
    #16 of 229 hotels in San Francisco
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$126 - US$235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Cancelon, Orbitz, Best Western, Expedia, Priceline, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com, Agoda and HotelQuickly so you can book your Best Western Plus Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Benicia
    • Also Known As
    • Best Western Benicia ,
    • Benicia Best Western ,
    • Best Western Heritage Hotel
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    Traveller (16)
    Room & Suite (10)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (45)
    Bathroom (1)
    Nearby
    Lafayette Park Hotel & Spa
    801 reviews
    18.74 km away
     
    Hilton Concord
    942 reviews
    12.97 km away
     
    HYATT house Pleasant Hill
    481 reviews
    15.18 km away
     
    Club Quarters Hotel in San Francisco
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    36.79 km away
     
    Nearby Restaurants
    Venticellos Ristorante Italiano
    50 reviews
    1.11 km away
    Mai Thai
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    1.23 km away
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    1.20 km away
    Matsuri - Benicia
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    Nearby Attractions
    Benicia Capitol State Historic Park
    61 reviews
    1.36 km away
    Benicia Certified Farmers Market
    16 reviews
    1.44 km away
    Benicia Historical Museum
    18 reviews
    1.59 km away
    Benicia Fire Museum
    5 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    RDTRPMOM
    8 January 2017|
    Answer
    Response from Betsi O | Reviewed this property |
    I make it a point to stay in smoke free room. My guess would be yes, your also being exposed to second hand smoke.
    0
    Votes
    M D
    8 September 2016|
    AnswerShow all 2 answers
    Response from serlbauer | Reviewed this property |
    I would say the usual. Coffee, tea etc, juices, yogurt, cereal, bagels with various toppings. There are also some cooked options. Sausage, eggs, and a waffles you cook yourself.
    1
    Vote
    ozzielosangeles
    31 August 2016|
    Answer
    Response from Pauline L | Reviewed this property |
    Not sure of the pet policy, sorry.
    0
    Votes
    Room Tips
    "The customer service is so great they will make sure your happy with your room"
    Read review
    "Request the parking lot side, or you'll hear freeway noise all night."
    Read review
    "My best suggestion would be to find another hotel in Benicia at which to stay."
    Read review
    "Check with hotel front desk."
    Read review
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