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Hotel Riu Montego Bay

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Hotel Riu Montego Bay
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5,505 Reviews from our TripAdvisor Community

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Showing 5,173: English reviews
Kingston-upon-Hull, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 days ago NEW

We visited this hotel from the 12th to the 26th November, and from the off, I can say this hotel/resort is good but really does need a little TLC to get anywhere near the 5 star it is advertised at. Good Points - Check in was quick and efficient, we were directed to our room and a gentleman brought our... More 

Helpful?
3 Thank Andydavies80
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

My partner and I just returned from a week in Jamaica, we had the pleasure of staying at the Riu hotel Montego Bay . The whole experience was flawless. Our room was spotless, the food was unreal, entertainment was absolutely amazing, the pool and beach were stunning!! No complaints at all thank you to all the staff for your beautiful... More 

Helpful?
Thank Sylvia D
Peterborough, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

We travelled to Montego Bay for the first time in Nov/16. This was a nice escape for my husband and I and we are quite happy to relax on the beach. Our first overall impression was that the Riu Montego Bay is a very well kept resort. The grounds are beautifully groomed and they were updating the buildings when we... More 

Helpful?
Thank Tammy Y
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 days ago NEW via mobile

This was our first time to Jamaica. We were looking for something decently priced with equally as decent a resort. We got what we were looking for. The resort was constantly in service and clean, the people were always friendly and happy to provide service. The entertainment staff were extra fun and friendly. Food was approachable yet had that essence... More 

Helpful?
Thank 19Marcm86
Birmingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

My partner and I stayed at the RIU MONTEGO BAY on 09/10/16 Until 23/10/16,first of all let me say that this review is my opinion. Up on arrival we were booked in and given a map and basically told to find our room ourselves , luckily a gardener found us and kindly took us to our room in block The... More 

Helpful?
1 Thank Eddie M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Montego Bay, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your holiday and for taking the time to share your experience with us. We appreciate your positive comments about the sea view from your room and the entertainment team. On the other hand, we regret to read you had a different impression about other members of our... More 

Cambridge, Ontario, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW

We stayed at this resort arrived on Nov10 very late, as we were delayed. Great way to start a trip, right? After 10 hours of rotting in the airport we finally get up in the air. When we arrived my first impression was this is party city. All I seen was couples and bumping music. We very grumpy tired and... More 

Helpful?
Thank Abbey D
Germantown MD
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

The family decided to spend the week of Thanksgiving at the Riu Montego Bay. On the plus side from the start, this hotel is less than ten minutes from the airport so once you're there, you're there. Having stayed at a Riu before, we basically knew what to expect. Having thoroughly read the reviews before staying here, I can comment... More 

Helpful?
Thank Wyattsdad
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Montego Bay, responded to this review

Dear guest, Thank you very much for choosing our resort for your vacation and for taking the time to write a comment about your stay. We are glad that you enjoyed your overall stay at our resort but would like to apologise that you were not satisfied with the overall choice of beverages at our bars. We can assure you... More 

west Midlands
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 days ago NEW

Traveled with my children and husband for 2 weeks 30-10-16 till 14-11-16. It was our first time to Jamaica but not our first Riu Hotel. It was my daughter 10th birthday during our stary and we emailed the hotel from the UK to inform them (our previous Riu had decorated the room for her with balloons and towel animals etc... More 

Helpful?
2 Thank Angela H
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Montego Bay, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. It is important to us... More 

Travellers are raving about these Ironshore hotels

Dallas, Texas, United States
Level Contributor
3 reviews
Reviewed 6 days ago NEW

If you have been to another RIU resort, this is pretty standard for them. An excellent place to unwind and enjoy the carribean. We only wanted a 3-4 day break but ended up staying 6 days for a better package. We were not disappointed. Service is excellent. The place is clean. The private beach is well kept. There is plentiful... More 

Helpful?
Thank Moses R
Maggie valley nc
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

I had a wonderful time . When I checked in a man took my bags right away . Check in person said " we are out of ocean view rooms so we are going to upgrade your room to an ocean front room " . The room was clean and right on the beach . The food was great .... More 

Helpful?
1 Thank Angela1784

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
* Opening September 2008 * Located in Montego Bay, on Jamaica's northwest coast * On the beachfront * Complimentary sun loungers on the beach * 2-story main building and 3-story and 4-story annexes * Surrounded by 40,000 m2 / 47,840 sq. yards of lush gardens * 4.5 km / 2.8 miles from Montego Bay * 350 m / 114.8 ft from various shops * 2,7 km / 1.7 miles from Montego Bay airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Montego Bay

Address: | Mahoe Bay, Ironshore, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Ironshore
Price Range: RM902 - RM1,956 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Montego Bay 3.5*
Number of rooms: 681
Reservation Options:
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Also Known As:
Riu Montego Bay Resort
Riu Hotel Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Montego Bay staff and other travellers.
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Questions? Get answers from Hotel Riu Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean front is great and is away from the noise”
 of 5 bubbles 800tammyy, 30 Nov 2016 | Read review
“Buildings 5 & 6 are the best bet”
 of 5 bubbles Wyattsdad, 29 Nov 2016 | Read review
“get an ocean view second or third floor. the farthest building from the lobby has the more adult beach section.”
 of 5 bubbles MosesR143, 28 Nov 2016 | Read review
“Block 1 is good room 1109 isnt”
 of 5 bubbles dave4542016, 28 Nov 2016 | Read review
“Building 5 is closest to the Pool and Beach”
 of 5 bubbles scotthD4271EQ, 28 Nov 2016 | Read review
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