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DoubleTree by Hilton Berkeley Marina

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Traveller (371)
Room & Suite (137)
Dining (17)
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Overview
  • Excellent29%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“double tree”(100 reviews)
“walking trails”(25 reviews)
“cookies”(141 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Berkeley Marina
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Berkeley Marina
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (2,067)
There are newer reviews for DoubleTree by Hilton Berkeley Marina
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1,983 results
Traveller rating
583
691
416
189
104
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583
691
416
189
104
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All reviewsdouble treewalking trailscookiessan franciscofamily poolcesar chavez parkfree shuttlebreakfast buffetshuttle serviceindoor poolthe golden gate bridgeeasy accessfirst floorfitness centerhotel restauranthousekeeping staffbart station
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11 - 15 of 1,983 reviews
Reviewed 3 weeks ago via mobile

The staff of this hotel are not very good and were unable to answer simple questions. I was left waiting for a hotel shuttle pickup for more than 40 minutes after calling the front desk for an update 4 times and being assured that it...More

Thank morandanny
Response from DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley MarinaResponded 3 weeks ago

Dear morandanny , We would like to extend our heartfelt apologies for your disappointing experience with us. Please know that your stay does not reflect the high standards that we’ve set in place. Your comments are incredibly valuable to us, as they allow us to...More

Reviewed 3 weeks ago via mobile

The hotel is worn and needs an overhaul. Our room was tired and had a faint, unpleasant odor. The staff is indifferent and the road to the facility is a disaster - so bumpy you'd think you were off-roading. The picturesque marina location is the...More

Thank newportfamily
Response from DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley MarinaResponded 3 weeks ago

Dear newportfamily, The picturesque view of the Berkeley Reef you noted is certainly a delight, but we do wish everything else about your stay was as well. We aspire to provide the best customer service, and listening to guest feedback is an important part of...More

Reviewed 3 weeks ago

The rooms are tired. The front desk staff could stand to be friendlier and remember that guests are the reason they have jobs. The cleaning staff are quite friendly. The hotel is located in a remote location adjacent to a marina - which was nice....More

Review collected in partnership with DoubleTree by Hilton
Thank Faith W
Response from DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley MarinaResponded 3 weeks ago

Dear Faith W, We always love seeing a current guest offer suggestions for both future guests and improvements for us. It’s disappointing did you not leave with a perfect impression, but we hope we can use this opportunity to review your notes and do better...More

Reviewed 4 weeks ago

You will think you are lost as you wind around soccer fields on the way to the hotel, but it is absolutely worth it once you arrive. The hotel is right on the water and there are plenty of nice areas for walking/running outside. The...More

Thank Ben J
Response from DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley MarinaResponded 3 weeks ago

Dear Ben J, The bay sometimes does feel remote at times, but, as you mentioned, all of the paths and beautiful nature surrounding us makes it worthwhile. We’re glad we can offer a view of San Francisco, as well as easy access to parks, so...More

Reviewed 4 weeks ago

The hotel acts as if it is a premium brand hotel, but the restaurant is poor, the facilities are dated and dingy. The staff is super polite and helpful, but the effort to pretend that this is an upscale hotel is given away by the...More

Review collected in partnership with DoubleTree by Hilton
Thank NMSunshinetraveler
Response from DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley MarinaResponded 4 weeks ago

Dear NMSunshinetraveler, We appreciate you taking the time to provide us with some feedback from your recent stay as we are continually seeking ways in which we can improve upon our overall product. While we were delighted to read that our level of personalized customer...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$150 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Berkeley
#4 Business Hotel in Berkeley
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$150 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Berkeley
#4 Business Hotel in Berkeley
Room types
Suites, Non-Smoking Rooms
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Traveller (371)
Room & Suite (137)
Dining (17)
Pool & Beach (11)
Business Centre & Event Rooms (28)
Family and Play Areas (3)
Questions & Answers
Ask a question
Jannexo
26 April 2018|
AnswerShow all 3 answers
Response from Thomas R | Reviewed this property |
About $10 to $30 depending on the time and traffic.
1
Vote
MARY Z
11 April 2018|
AnswerShow all 6 answers
Response from cathycT8921HD | Reviewed this property |
yes, there is one in the pool area, inside.
0
Votes
Paul G
2 March 2018|
AnswerShow all 2 answers
Response from HDamgaard | Reviewed this property |
Actually I do not know
0
Votes
Room Tips
"ask for a marina view"
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"Buildings 1 and 3 have views of the water, so I would try for one of those."
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"Ask for a room on a higher floor with a view of the Marina."
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"Ask for Marina view"
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