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Best Western Big Bear Chateau

694 reviews
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Traveller (125)
Room & Suite (120)
Dining (50)
Overview
  • Excellent49%
  • Very good26%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“big bear”(243 reviews)
“best westerns”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
Offers from Best Western Big Bear Chateau
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (694)Write a Review
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174
102
53
33
Show reviews that mention
All reviewsbig bearcomplimentary breakfastbest westernsvery nice hotelmade to order breakfastcook to orderbeautiful lobbygas fireplacenice breakfastwaffle makerworkout roomfresh fruitpine treesair hockeypool and jacuzzisnow summitbear mountain
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1 - 5 of 671 reviews
Reviewed 1 week ago

The place needs an upgrade in all areas it needs new towels badly better lighting just a boost in all areas . The internet needs to get much better it was very frustrating to use any devise it needs room service.

Review collected in partnership with Best Western
Thank L8326LZraymondb
Hotel's Favourite
Reviewed 14 July 2017

About 200 yards off the main street and you'd think you were in a pine forest. I've stayed at many B.W places some some B.W +. This place should rank BW+. The grounds are opulent and the building has a French flair about it. The...More

2  Thank T-Bone0030
Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 15 July 2017

Thank you for your time to give us a review. We are glad that you enjoyed your stay with us and that you liked the hotel. We are very sorry about the road conditions, however, that is beyond our control. We do hope to see...More

Reviewed 1 week ago

Very close to bear mountain so that’s a plus. Free breakfast what more can we ask for. The rooms are clean and don’t smell. Pet friendly also but keep in mind not all rooms. Call before you book. 1/7/2017

Review collected in partnership with Best Western
Thank emilydR9128SV
Reviewed 1 week ago

This property has everything and is very conveniently located to the town and ski slopes! The staff were great, especially Todd at the front desk, and the free breakfast was terrific with excellent service. Would 100% recommend this and stay here again!

Review collected in partnership with Best Western
Thank lorak2018
Reviewed 2 weeks ago

For the price we paid we expected more.The bed was comfortable et room clean but room had a balloon first floor open on wal.The breakfast was good when we were eating we got a big truck hiding our view to deliver food to the hotel...More

Review collected in partnership with Best Western
Thank shanava2018
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Restaurant
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Banquet Room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Hot Tub
Bar/Lounge
Outdoor pool
Details
Price range
US$156 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$156 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (125)
Room & Suite (120)
Dining (50)
Pool & Beach (17)
Hotel & Grounds (146)
Bathroom (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
avoma42
17 April 2017|
AnswerShow all 2 answers
Response from David S | Reviewed this property |
They did accept pets yes, not sure the charge, but no the rooms had no microwaves or fridges.
0
Votes
Mary M
13 August 2015|
Answer
Response from Frannie E | Property representative |
Yes we do, but we only have 8 rooms on the property that are pet friendly. You need to call to make sure these rooms are available before you make a reservation. There is a $30 charge for the stay
0
Votes
Room Tips
"The king rooms with balcony's seem nicer."
Read review
"Upper floor would have no foot stomping noise on your ceiling."
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"If you can't climb stairs or have a lot of heavy luggage, stay on first floor. No elevator."
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"Balcony with view of the pool and trees, away from the wall of the building so you have sun in the morning."
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