We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Big Bear Chateau

    42200 Moonridge Road, CA 92315-1814
    Hotel website
    Save
    Savings alert: 24% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$116
          US$90
          Great Deal
          US$97
          US$97
          Traveller (124)
          Room & Suite (120)
          Dining (49)
          The Lodge at Big Bear Lake, a Holiday Inn Resort
          527 reviews
          #3 of 7 hotels in Big Bear Lake
           
          Big Bear Frontier Cabins
          409 reviews
          #2 of 7 hotels in Big Bear Lake
           
          Pine Knot Guest Ranch
          213 reviews
          #1 of 7 hotels in Big Bear Lake
           
          Cozy Hollow Lodge
          131 reviews
          #2 of 19 hotels in Big Bear Region
           
          Overview
          • Excellent45%
          • Very good26%
          • Average14%
          • Poor7%
          • Terrible5%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Bar/Lounge
          Fitness centre
          Pets Allowed
          Wheelchair Access
          Business Centre
          Laundry Service
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Offers from Best Western Big Bear Chateau
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          The Lodge at Big Bear Lake, a Holiday Inn Resort
          527 reviews
          #3 of 7 hotels in Big Bear Lake
           
          Big Bear Frontier Cabins
          409 reviews
          #2 of 7 hotels in Big Bear Lake
           
          Pine Knot Guest Ranch
          213 reviews
          #1 of 7 hotels in Big Bear Lake
           
          Cozy Hollow Lodge
          131 reviews
          #2 of 19 hotels in Big Bear Region
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          Show available rooms for Best Western Big Bear Chateau
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$90.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Big Bear Region hotels with availability
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","ROOM_GRID_HSX_BACK_TO_CONTROL","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "642b4541a9c04da9b35ab88185207613", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":285306,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"642b4541a9c04da9b35ab88185207613","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":116,"lowestMetaPrice":90,"additionalPartner":false,"highestMetaPriceDisplay":116,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":116,"lowestMetaPrice":90,"highestMetaPriceDisplay":116,"hotelName":"Best Western Big Bear Chateau","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY0MmI0NTQxYTljMDRkYTliMzVhYjg4MTg1MjA3NjEzIiwiQUlLIjoiMTljZDk3NmYxZjgzNDA1MGI2NDhmOTA2Y2UzZjE0NzEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$90", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53929110":"TravelocityEWS","68920456":"CancelonIB","79879573":"AgodaIB","78863865":"OrbitzEWS","32611916":"Expedia","79416293":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (601)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 601 reviews

          Reviewed 4 days ago

          the most beautiful hotel I've seen and the best rest I've had in a very long time. clean, quiet, beautiful surroundings made the stay even that much more enjoyable. pine groves added to the serenity and beauty with a well manicured grounds,

          Review collected in partnership with Best Western
          Thank debbiedL5739CN
          Response from Frannie E, Guest Relations Manager at Best Western Big Bear Chateau

          Thank you for taking the time to write a review and share your experience for the public eye to read. We hope to see you again in the near future.

          Hotel's Favourite
          Reviewed 3 weeks ago

          We liked the room, the breakfast, the location and the staff. It's not as full during the week so no problems driving the streets, hiking, etc. I would say the only change I would suggest is to update some of the furniture in the lobby....More

          Thank CAnn9
          Response from Frannie E, Guest Relations Manager at Best Western Big Bear Chateau

          We are happy to hear that we met your expectations. Thank you for taking the time to write a review and give a rating. We hope to see you again in the near future.

          Reviewed 5 days ago

          Big Bear Chateau is a real surprise. The staff was great, the room was very good, and the included breakfast was better than you could have bought for $20 a person, cooked to order! First time at a Best Western, and look forward to going...More

          Thank mickmankowski
          Response from Frannie E, Guest Relations Manager at Best Western Big Bear Chateau

          Thank your for your review and rating.

          Reviewed 1 week ago

          Love this hotel. It was our first time staying here and my boyfriend and I were in awe with this hotel. Everything was perfect. We look forward to staying here more often. The staff was very helpful with any questions we had. The breakfast was...More

          Review collected in partnership with Best Western
          Thank 952daniellei
          Response from Frannie E, Public Relations Manager at Best Western Big Bear Chateau

          Thank you for taking the time to give us a review. We are pleased to hear that you had a good time. We do hope to see you again in the near future.

          Reviewed 1 week ago

          The staff was completely accommodating the the room was great and the breakfast was good and the price was right. We had no issues with the hotel everything worked including the Jacuzzi tub and the fireplace.

          Review collected in partnership with Best Western
          Thank gregwlewis
          Response from Frannie E, Public Relations Manager at Best Western Big Bear Chateau

          Thank you for taking the time to give us a review. We are pleased to hear that everything was to your satisfaction. We do hope to see you again in the near future.

          The Lodge at Big Bear Lake, a Holiday Inn Resort
          527 reviews
          #3 of 7 hotels in Big Bear Lake
           
          Big Bear Frontier Cabins
          409 reviews
          #2 of 7 hotels in Big Bear Lake
           
          Pine Knot Guest Ranch
          213 reviews
          #1 of 7 hotels in Big Bear Lake
           
          Cozy Hollow Lodge
          131 reviews
          #2 of 19 hotels in Big Bear Region
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Laundry Service
          • Banquet Room
          • Things to do
          • Restaurant
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Bar/Lounge
          Details
          • Price range
          • US$105 - US$233 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Suites
          • Number of rooms
          • 80
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Best Western, Orbitz, Travelocity, Cancelon, getaroom.com, HotelsClick, TripOnline SA and HotelQuickly so you can book your Best Western Big Bear Chateau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Big Bear Region
          • Also Known As
          • Best Western Plus Big Bear Chateau Hotel Big Bear Lake ,
          • Best Western Big Bear Lake ,
          • Big Bear Lake Best Western
          Add Photo Photos
          Traveller (124)
          Room & Suite (120)
          Dining (49)
          Pool & Beach (17)
          Hotel & Grounds (146)
          Bathroom (5)
          Family and Play Areas (1)
          Business Centre & Event Rooms (1)
          Nearby
          Motel 6 Big Bear
          94 reviews
          2.24 km away
           
          Big Bear Condos
          1 reviews
          .96 km away
           
          Worldmark at Big Bear
          80 reviews
          .95 km away
           
          Snow Lake Lodge
          84 reviews
          1.28 km away
           
          Nearby Restaurants
          Vons
          52 reviews
          1.00 km away
          Get The Burger
          133 reviews
          .63 km away
          Black Diamond Tavern
          110 reviews
          .12 km away
          Maggio's Pizza
          117 reviews
          .89 km away
          Nearby Attractions
          Snow Summit
          347 reviews
          1.01 km away
          Stanfield Marsh Wildlife and Waterfowl Preserve
          11 reviews
          1.47 km away
          Swim Beach
          28 reviews
          1.41 km away
          Altitudes Massage
          12 reviews
          .05 km away
          Questions & AnswersAsk a question
          avoma42
          What is the charge for a dog? Do your rooms have mini frigs and microwaves?
          17 April 2017|
          Answer Show all 2 answers
          Response from David S | Reviewed this property |
          They did accept pets yes, not sure the charge, but no the rooms had no microwaves or fridges.
          0
          Votes
          beentheredonethatoo2
          Is the hot tub available in the winter?
          19 October 2015|
          What is your answer?
          Posting guidelines
          Submit
          Mary M
          Your property is pet friendly? What is your pet charge?
          13 August 2015|
          Answer
          Response from Frannie E | Property representative |
          Yes we do, but we only have 8 rooms on the property that are pet friendly. You need to call to make sure these rooms are available before you make a reservation. There is a $30 charge for the stay
          0
          Votes
          Room Tips
          "Try not to stay with pets here. You'll be banished to the "Dungeon" rooms on the lower level."
          Read review
          "None seemed better than others"
          Read review
          "Top floor in the rear of the hotel."
          Read review
          "Upstairs in the back of hotel, Overlooking the forest and pool."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing