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Portola Inn and Suites

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Portola Inn and Suites
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257 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Tucson, Arizona
Reviewed 4 weeks ago

The area is sketchy. The hotel appears to have long term residents. The room appeared to be clean but saw a few bugs as we were packing to check out. As your pulling out of hotel don't make a left and drive past the overpass bridge. This area is absolutely not an area to find yourself in. Right, toward Beach...

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Thank AliciaRT
florida
Reviewed 14 October 2016 via mobile

Stayed one night and that was too much! Dirty room found bugs crawling smelled mildew don't stay here!! Free breakfast is a joke!! Mold around shower! Please don't waste your money! Would have checked out but all hotels in area were full.

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Thank lied1985
Sutton in Ashfield, United Kingdom
Reviewed 17 August 2016

The Portola is an average hotel centrally located for accessing the tourist must visits of Los Angeles. It is clean and comfortable and good for the price we paid. Don't expect too much and you won't be disappointed.

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Thank Murf63
Merced, California
Reviewed 13 August 2016

We were there for two days and when we arrived the toilet paper had already been used by the previous guests. The breakfast consisted of bananas and cheap pastries, which was almost okay but it wasn't okay when they just watched us look sadly at the empty banana container and didn't refilll. My room was very dusty so I suggest...

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1Thank reallyellie
Chester, United Kingdom
Reviewed 28 July 2016

We stayed here while at Disney. Checkin was easy enough. On getting to the room the Window was poorly fitting due to missing trim, iron burn on the carpet and needed sealing also the remote was missing we pointed this out to reception we were told they would get a replacement to us it never got there. The breakfast was...

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Thank marksim
Reviewed 2 July 2016 via mobile

I bought this hotel room for our family trip. It was a blind deal and after we got it and were told hotel, I was afraid after reading these other reviews. We arrived on check in day and we're greeted by a nice gentleman who was kind and looked very professional. We then went up to the room and again,...

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3Thank bassetlover1119
Reviewed 27 June 2016 via mobile

Stayed here for 16 nights, 2 rooms booked October 2015 for June 2016. Requested 2 ground floor adjoining rooms (not interconnecting) as we travelled with an autistic child and I had just had a second knee replacement 6 weeks prior to travel. We got neither, 3rd floor, rooms 301 and 308! Price was reasonable $2,200 approx, for both rooms, which...

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Thank Barbara D
Forest Grove, Oregon
Reviewed 17 June 2016 via mobile

We discovered bed bugs on the third night. We were so grossed out. They moved us to another room in the middle of the night. Maids don't do a very good job cleaning or changing linens. Never enough towels. The manager told me the owner would call me right away to comp our stay. That was over two weeks ago....

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3Thank katie5358
Vernon
Reviewed 13 March 2016 via mobile

Save the money. The rooms are really run-down, needing paint and upgrades. It was clean enough, but the sheets were very scratchy and super loud! Also, whatever they clean with gave my daughter a massive attack of hives all over her body! Every move kept us all awake! Not to mention the 24 hour pool that the people running past...

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3Thank Lisa G
San Diego, California
Reviewed 22 February 2016

Sorry guys this hotel is definitely not for a family. It was filled with tweakers and the rooms were not very clean. My room smelled of mildew or some sort of mold. breakfast was bad they served glazed honey buns, watered down coffee, and not enough sugar or creamer out for guest. The online pictures are so deceiving. Dont stay...

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4Thank Joselyn V

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Located next to Buena Park’s exciting attractions, the Portola Inn & Suites is perfect for family fun. Our Buena Park hotel’s 50 modern guestrooms feature comfortable accommodations. A variety of room types are available including smoking and non-smoking King rooms, smoking and non-smoking Double Bed Queen rooms, and Family Suites that feature two adjoining rooms with two separate bathrooms. Each room features a micro-fridge, hairdryer, iron, cable TV, and high-speed Internet. Each morning, enjoy our complimentary Portola Inn breakfast where you can indulge in fresh fruit, pastries, coffee and more. ... more   less 

Additional Information about Portola Inn and Suites

Address: 7921 Orangethorpe Ave, Buena Park, CA 90621-3436
Region: United States > California > Orange County > Buena Park
Price Range: RM315 - RM616 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Portola Inn and Suites 2*
Number of rooms: 50
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Also Known As:
Portola Hotel Buena Park
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Questions & Answers

Here's what travellers have asked, with answers from Portola Inn and Suites staff and other travellers.
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Questions? Get answers from Portola Inn and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay elsewhere”
 of 5 bubbles AnthonyVA, 2 Feb 2016 | Read review
“Rooms by main street loud as there are no double-paned windows. Rooms are filthy and stained.”
 of 5 bubbles LadyTessa77, 30 Dec 2015 | Read review
“I don't know if they even had Suites, the rooms are not even mini-suites they are motel rooms.”
 of 5 bubbles F913HJjohnc, 14 Sep 2015 | Read review
“A top floor room is the best choice.”
 of 5 bubbles HarveyMarshall, 30 Mar 2015 | Read review
“Find a different place to stay!!!!”
  • Mold
  • Mold
 of 5 bubbles JABIII, 15 Sep 2014 | Read review
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