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Room was stuffy, had to leave front door open after showers to ventilate. Took over an hour to get towels and TP delivered. Room had 1/3 roll of tp on check in with no spare roll and only 2 towels. No bedding for pull-out couch/bed....More
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Response from CarlsonRezidor, Customer Care at Radisson Suites Hotel Anaheim - Buena ParkResponded 1 week ago
Thank you for taking the time to write a review. We are sorry to hear that you were not satisfied with your stay due to the accommodation of your room, the availability of the amenities and the service you received from the staff at that...More
Booked one night for a day trip to Knotts Berry Farm. Room is huge with 2 TVs, living room, no carpet, kitchenette. Excellent valued for the price we paid and next door to the big attractions. The Spanish style theme is lovely and parking is...More
Management response:Responded 6 December 2017
Thank you for staying with us and glad you enjoyed the hotel. We hope to see you soon.
CONS - No hot shower, squeaky desk chair, problems entering room with key card. Asked for wake up service but phone never rang.
PROS - Offered free shuttle bus to the parks (saves $20 a day), Beds were comfortable, maintenance was very prompt.More
Response from CarlsonRezidor, Customer Care at Radisson Suites Hotel Anaheim - Buena ParkResponded 2 weeks ago
Thank you for sharing your review. We are pleased to know that our offered shuttle service and our pleasant bed truly impressed you. However, we are very sorry to hear that the condition of the room including furniture, key card and wake up call you...More
We have been coming to this hotel for the past 6 years, as we travel from the UK and don't have a car it's location is ideal being within walking distance to the local attractions/shops and they provide a very good complimentary shuttle to Disneyland....More
Management response:Responded 5 days ago
Thank you very much for the kind words. We have new lock and will be installing them this week. The rooms are being updated every day. We are working on the halll ways this week and next week to make the hotel look better.