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Coast Anabelle Hotel

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319 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Las Vegas, Nevada
Reviewed 2 days ago NEW

POOR customer service. We asked for cancellation within 24 hrs after we booked the hotel but they asked for nearly the whole room fares for cancellation fee --- that's over $1300. Please, don't go to this hotel. The customer service is the most disgusting I've seen ever.

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Helpful?
Thank hiroabc11
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this review

Thank you for your comments. We apologize for the issue you encountered with your reservation. Unfortunately we have a contract in place with 3rd party websites -- Expedia, Booking, Orbitz, etc. that specifically states all reservations made through these sites are non-cancelable, non-refundable and do not allow for any changes to be made. Again our sincerest apologies as we do...

Reviewed 1 week ago via mobile

Picked this hotel for its proximity to Universal Studios. Staff was very friendly and the room was clean and comfortable. I didn't try the restaurant, but the option of room service was nice. It was my birthday and when my friend called to ask about having a cake or dessert delivered, although they couldn't take her credit card over the...

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Helpful?
Thank Heathergirl1127
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this review

Thank you for your comments. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodations as well as the level of service and amenities provided. We hope you enjoyed your birthday brownie! We look forward to welcoming you back to Burbank in the future.

Honolulu, Hawaii
Reviewed 2 weeks ago

I found this place when I was booking tickets for Universal Studios. I wanted somewhere reasonable since my husband and I were just needing a place to rest at. This place caught my eye, especially the fact when they provide a shuttle to and from universal Studios. That sold me. From catching the shuttle in the morning, it was a...

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Helpful?
1Thank mspearlie59
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this review

Thank you for your comments. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodations as well as the level of service and amenities provided . We look forward to welcoming you back to Burbank in the future.

Fort Myers, Florida
Reviewed 2 weeks ago

We have stayed in several different Burbank hotels in the past couple of years. The Coast Anabelle is by far our favorite. We will continue to make it our number one pick. Book ahead if you can! Pros include excellent beds and bedding, blackout curtains, spotlessly clean, and luxe bathrooms. Our room had a large glass shower with both regular...

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Helpful?
1Thank SpeakeasyFL
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodations as well as the level of service and amenities provided. We look forward to welcoming you back to Burbank in the future.

Ashford, England, United Kingdom
Reviewed 2 weeks ago

Being our first visit to the L.A. area, the self contained amenities that the Annabelle offered made it our choice of hotel to stay at. The hotel is located away from any city centres which helps it stay quiet and safe but also means lack of night life except for the in house bar which is lovely. The attached restaurant...

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Helpful?
1Thank AndreK933
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this review

Thank you for your comments. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodations as well as the level of service and amenities provided. We look forward to welcoming you back to Burbank in the future.

Poulsbo
Reviewed 4 weeks ago

This hotel was excellent. Our room was meticulously cleaned daily and was refreshing upon our return each day. Shuttle service eliminated the need for a rental car and was prompt and responsive. The attached restaurant served excellent food and was so varied there was no need to go out for any meals. Highly recommended for a vacationing family!

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Helpful?
2Thank danielmC6971ZX
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this review

Thank you for your kind remarks. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodations as well as the level of service and amenities provided. We look forward to welcoming you back to Burbank in the future.

New York
Reviewed 4 weeks ago via mobile

I stayed here for 4 nights with my 2-year-old daughter while visiting a friend in Burbank. The hotel is small with 3 floors surrounding the lobby courtyard. There is an Olive's restaurant in the hotel that's open for breakfast/lunch/dinner and offers 24-hour room service. Pros: The rooms are clean and spacious with comfortable beds and nice bathrooms. Cons: The hotel...

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Helpful?
1Thank sflaherty
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this review

Thank you for your comments. We sincerely apologize for the noise issue and have also informed our Maintenance Department regarding the issue with the door seals. We're happy that overall you did enjoy your stay and appreciate your feedback as it allows us to improve to ensure guest satisfaction. We look forward to welcoming you back to Burbank in the...

Reviewed 4 weeks ago

I reserved and cancelled the reservation within 2 hours, and the hotel did not allow me to cancel it or change it to a different day without 100% penalty. No one in the hotel business can sustain its business if this is their standard for customer service. and they should not.

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Helpful?
1Thank Sebastiano T
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this review

Thank you for your feedback. We apologize for the issue you encountered with your reservation. Unfortunately all third party website reservations -- Expedia, Hotels.com, Booking.com are non-cancellable and non-refundable per our agreement with these sites. Hence why we always recommend booking directly with the hotel as direct bookings are given a 24 hour cancellation policy before 4pm prior to the...

Reviewed 25 October 2016 via mobile

Three ladies shared a very comfortable double queen room with a spa-like bathroom. Staff is very friendly and helpful. Entire complex is very clean. Used convenient shuttle service to airport. Hotel bistro and restaurant are very nice. Good location to use as a base if visiting studios. Parking was good. We would definitely choose it again!

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Helpful?
1Thank Snooptrooper
CoastAnabelleHotel, Front Office Manager at Coast Anabelle Hotel, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodations as well as the level of service and amenities provided. We look forward to welcoming you back to Burbank in the future.

Castro Valley
Reviewed 24 October 2016

Such a great hotel you feel like you're in Paris quaint and inviting all of the staff so friendly and welcome mean great bar I love the locals come here to the room is unbelievably clean comfortable and the shower is amazing I love the they have a bar and a restaurant on site food was awesome as well

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Helpful?
1Thank robertdO3662AU
CoastAnabelleHotel, Front Office Manager at Coast Anabelle Hotel, responded to this review

Thank you for your kind remarks. We are delighted to hear you enjoyed your overall stay and were satisfied with the quality of the accommodations as well as the level of service and amenities provided. We look forward to welcoming you back to Burbank in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Coast Anabelle is a boutique hotel located in the heart of the Media District of Burbank, Ca. We are located only 1.5 miles from all of the major studios of Burbank. Universal Studios Hollywood is 3 miles away. We offer complimentary shuttle service to and from Burbank Airport, complimentary Wi-fi, complimentary local calls as well as complimentary parking. All rooms are offered with 42" flat panel TVs, a full powered HP PC (nightly fee), 2 terry cloth robes, down comforters, MP3 player connection and much more. ... more   less 

Additional Information about Coast Anabelle Hotel

Address: 2011 W Olive Ave, Burbank, CA 91506-2641
Region: United States > California > Burbank
Price Range: RM1,018 - RM1,222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Coast Anabelle Hotel 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Coast Anabelle Burbank
Anabelle Hotel
Hotel Coast Anabelle
Hotel Style:
#2 Green Hotel in Burbank
#3 Family Hotel in Burbank
#7 Business Hotel in Burbank
#9 Romantic Hotel in Burbank
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Questions & Answers

Here's what travellers have asked, with answers from Coast Anabelle Hotel staff and other travellers.
3 questions
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Houston, United Kingdom
Exmouth, England, United Kingdom
5 months ago

See all questions (3)

Questions? Get answers from Coast Anabelle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors away from the lobby restaurant are less noisy”
 of 5 bubbles RuxandraB, 13 Oct 2016 | Read review
“try to get a room as far from the lobby as possible. Some have the lobby just outdoor and it's a bit awkward.”
 of 5 bubbles jamesmZ5182OC, 4 Oct 2016 | Read review
“Perhaps a "Non-connecting Room" would be quieter...”
 of 5 bubbles jtandfamily, 25 Sep 2016 | Read review
“Between the 3 of us we left $60.00”
 of 5 bubbles barbaratI3105KP, 17 Sep 2016 | Read review
“We had a king suite with small kitchen perfect for 3-4 people”
 of 5 bubbles jerseyroey, 30 Jul 2016 | Read review
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