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Extended Stay America - Los Angeles - Burbank Airport

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Traveller (32)
Room & Suite (39)
Dining (2)
Ratings and reviews
  • Excellent19%
  • Very good26%
  • Average17%
  • Poor16%
  • Terrible22%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Offers from Extended Stay America - Los Angeles - Burbank Airport
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Location and contact
2200 W Empire Ave, Burbank, CA 91504-3405
Hotel website
2.5 km to Bob Hope Airport
13 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (232)
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1 - 5 of 227 reviews
Reviewed 1 week ago

Traveling to Warner Bros. Studios, Universal Studios, and Hollywood, I decided to stop here close to airport. 1. Small entry and employee didn't greet us, she just said "do you have a reservation?". Poor customer service right off the bat. 2. 4th floor-1 side Elevator...More

Thank Ewingfam4
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 6 days ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope...More

Hotel's Favourite
Reviewed 15 May 2018 via mobile

This hotel has excellent customer service! We have a mini suite, with a kitchen, full size fridge. Our bed is comfortable and our room is clean. There is plenty of well lit parking. There is some remodeling going on, but the staff here has great...More

Thank Wendy G
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 16 May 2018

Wendy, thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were impressed with our top-notch service and facilities. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you...More

Reviewed 3 weeks ago via mobile

Traveling for work and stayed here versus paying the difference between my allowable rate and the Marriott rate, I should have paid extra to stay across the parking lot at the Marriott. The room feels like an institution, nothing warm cozy or inviting, at all...More

Thank Megan H
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 3 weeks ago

Megan, thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. We value your feedback and are working with the appropriate teams...More

Reviewed 15 March 2018 via mobile

First, this hotel is right next to the railroad tracks and the trains go by sounding very loud horns all day and all night. No matter where you are in the hotel, you hear the trains and their loud horns. It is now 12:15am and...More

Thank Emi T
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 16 March 2018

Emi, thank you for being our guest. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We are terribly sorry for the disruptions caused by excessive noise and...More

Reviewed 12 March 2018

We stayed a week in this hotel. The price was right (for Los Angeles). It offered a kitchen fully equipped with dishes, pots and pans, toaster, microwave, stove, fridge, flatware, dishcloths, cutting board, coffee pot with Maxwell house coffee (free) or you could go to...More

1  Thank Mujissa
Response from 00esa, Manager at Extended Stay America - Los Angeles - Burbank AirportResponded 13 March 2018

Mujissa, thank you for staying at Extended Stay America and for the feedback. We are delighted to read you were benefited with our convenient location and that we met almost all of your expectations along with the value we offer. However, we are sorry you...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$143 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$143 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (32)
Room & Suite (39)
Dining (2)
Questions & Answers
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Arne P
8 June 2016|
AnswerShow all 2 answers
Response from Leif D | Reviewed this property |
I would try to not go to this hotel anytime. It is a steaming dump.
1
Vote
LTAYLORTempe_AZ
3 May 2016|
AnswerShow all 4 answers
Response from Paymon B | Reviewed this property |
No they do not
0
Votes
dradia
23 October 2015|
Answer
Response from Anthony W | Reviewed this property |
Yes they do
0
Votes
Room Tips
"full kitchen"
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"240 (2nd floor near stairs) was perfect for dogs"
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"Stay someplace else, or if here, away from train tracks."
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"Book a second hotel in case they don't have a room."
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