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Los Angeles Marriott Burbank Airport

904 reviews
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Traveller (242)
Room & Suite (73)
Dining (11)
Overview
  • Excellent35%
  • Very good41%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (904)Write a Review
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305
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132
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All reviewsdaily grillthe concierge loungeconvention centerburbank airportacross the streetdel tacooutdoor bareast towerfast food restaurantsuniversal studiosfull serviceupgraded to a suitelos angelesbob hopeself parkper daylobby area
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1 - 5 of 846 reviews
Reviewed 5 days ago

This Marriott is the "WalMart" or all Marriott's. 2/5 for the location of the hotel, and nothing else. This is our second time in this hotel, and maybe my last. Here are few tips if you still want to go into this hotel: - Dress...More

Thank JohnTravelReviews
Response from MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank AirportResponded 3 days ago

Thank you John for reaching out to us about your experience at our hotel. We truly care about our guests and regret if you felt otherwise during your visit. It is disappointing to read we missed several opportunities to make your stay pleasurable and our...More

Reviewed 1 week ago

Bad experience at the Los Angeles Marriott Burbank Airport location. Check in was not easy and required several calls to the front desk and trips back by myself and staff. 1st room received was not the room we had just discussed. (King bed with pull...More

Thank Ron H
Response from MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank AirportResponded 1 week ago

It is truly disappointing to read your review as this is not the lasting impression we want you to have. Your feedback about your experience with our staff, your room key and trying to have linens sent to your room will be addressed by our...More

Reviewed 1 week ago

My family stayed here for 2 nights before NYE. The location is not too bad, not too far from Universal. We wanted to utilize the free shuttle but the time we wanted was already full as we were a party of 8. So they offered...More

Thank Maria G
Response from MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank AirportResponded 1 week ago

Thank you Maria for sharing your review with us. While we are disappointed that our shuttle service was full during your stay, we are happy that you appreciated our offer. Your feedback about our hotel and pool will be look into by our team. We...More

Reviewed 3 weeks ago via mobile

It’s honestly disappointing how rude the front desk staff are. The way you are dressed is everything at this hotel and if you don’t look the part they have a snobby attitude. My sister in law went downstairs to request a towel and they were...More

Thank LauraOrosco
Response from MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank AirportResponded 2 weeks ago

Thank you Laura for taking the time to share your review with us, it is much appreciated. We sincerely apologize for falling short of your expectations and regret that your interaction with some of our staff was not the warm welcoming experience we want you...More

Reviewed 3 weeks ago

This was our little home for our trip to LA for Thanksgiving. We were blown away by Amy's service in helping us find a couple rooms at fairly short notice. Long story short, my parent's home was lost in the fires in Santa Rosa and...More

1  Thank evil-G-nius
Response from MarriottBurbankLA, General Manager at Los Angeles Marriott Burbank AirportResponded 1 week ago

It was our pleasure to ensure you have everything you needed to make your Thanksgiving getaway enjoyable! Your fantastic feedback about our hotel and staff area valued and we can’t thank you enough for letting us know. Your suggestion about offering an outdoor area for...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$179 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Burbank
#5 Business Hotel in Burbank
#8 Family Hotel in Burbank
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$179 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Burbank
#5 Business Hotel in Burbank
#8 Family Hotel in Burbank
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (242)
Room & Suite (73)
Dining (11)
Pool & Beach (5)
Hotel & Grounds (176)
Bathroom (21)
Business Centre & Event Rooms (14)
Questions & Answers
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stroodhouse
3 January 2018|
Answer
Response from intrepidtraveler16 | Reviewed this property |
I'm not sure, I checked their website and didn't find one.I just called their front desk and they were very helpful. If they didn't know they transferred me to the concierge, Anthony. He was extremely helpful! Hope that... More
0
Votes
B M
7 July 2017|
AnswerShow all 9 answers
Response from Caroleires | Reviewed this property |
I am not sure. I know the airport is across the street but I don’t know where the rental return area is, sorry.
0
Votes
JaimeSommers
20 February 2017|
Answer
Response from SDstella | Reviewed this property |
Yes
1
Vote
Room Tips
"good luck with that. 1 person double bed. LOL"
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"Rooms facing the street seem to be the quiter as they are well sound proofed."
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"There are No Tips to get a good room"
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"East has mountain view and outdoor restaurant and pool, west tower has the hot tub and pool and indoor..."
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