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I´d been traveling for the past 20 years and visitng diferent hotels and this is the worst checkin ever, staff unfriendly, really rude, lack of respect, sense of welcoming the worst ever!!!
WIFI it is terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! so for business is really bad I do not...More
1 Thank LORENA C
Response from IHGService, Guest Relations Manager at Holiday Inn BurbankResponded 12 March 2018
Hello LORENA C,
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to your check- in experience and the level of service you received. We take...More
We stayed two nights at the hotel room 1516 and 1517. The location is great and very convenient. Our rooms were clean and had amazing views of Burbank's hills. It is located 15-20 minutes the most from Universal Studios. Right in front of the hotel...More
We have stayed in this Hotel over the years and have seen that it is in good need of a renovation. When we were there this time one of the Elevators was out of service. There is a pool, ist ok I guess, but very...More
1 Thank Gaby E
Response from IHGService, Guest Relations Manager at Holiday Inn BurbankResponded 3 March 2018
Hello Gaby E,
Thank you for sharing your thoughts and glad to host one of our returning guests. I appreciate that you liked decors we placed in the lobby and our location being centrally-located. I'm sure it could have been better if one of the...More
The room was comfortable and the location was great. We walked around N San Fernando Blvd in the evening. There are lots of restaurants on the blvd and nearby; we finally had a nice dinner at Season Thai (reviewed separately). We found the place to...More
This holiday inn is a step ahead of it's brand. The place is a large hotel, but yet feels cozy. The staff are super friendly and helpful if needed. The location is the best selling point, in the heart of downtown Burbank with tons of...More