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DoubleTree by Hilton San Francisco Airport

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DoubleTree by Hilton San Francisco Airport
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1,493 Reviews from our TripAdvisor Community

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Showing 1,404: English reviews
Start your review of DoubleTree by Hilton San Francisco Airport
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Reviewed yesterday NEWvia mobile

Stayed 2 days. Hotel is clean, rooms are good, bed is comfy. TV is really small and cheap but otherwise ok. Shower is great. Food is really good from hotel restaurant. Breakfast is simple buffet but they will cook to order eggs. Parking is a bit tight but ok. The worst part is the construction mess off of Broadway. No...

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Helpful?
Thank Otto B
Bethany Beach, Delaware
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

When we go to San Francisco, we always stay at the DoubleTree at the SFO airport. We can always count on first class service--with a smile by all staff members. This visit was no different, a smile and warm greeting by Charles as he took our bags to the room and the extra effort by the front desk to give...

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Thank Phil D
About Hotel's Favourite Review
Mike M, Manager at DoubleTree by Hilton San Francisco Airport, responded to this review

Phil, thank you for the wonderful review. It is always a pleasure to have you visit us. We will certainly pass on your kind words to Charles and Fabi. We appreciate your business and always look forward to your next visit.

Santa Rosa, California
Reviewed 4 days ago NEW

The main thing this hotel has going for it is its location near San Francisco International Airport. The rooms need a refresh - they have a tired, worn decor. The sound-proofing is lacking so any sound in the hallway will be heard in your room from conversations to room-service carts to kids running up the hallway. We had a Bay...

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Thank dnchambe
Mike M, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review

Thank you for taking the time to review our Hotel. We do appreciate the feedback. We will share your comments with the team. We appreciate you staying with us and hope to see you again on your next visit to the area.

Miami, Florida
Reviewed 1 week ago

I was in the area for business. The hotels is nice and offers many amenities. The restaurant is good and the service is friendly and efficient. The front desk associates are helpful. The rooms are spacious and clean. The lobby is comfortable. I used the airport bus shuttle which was on time and driver friendly.

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Helpful?
Thank LucindaR_11
Mike M, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review

We appreciate you taking the time to review our Hotel. We will share your comments with the Team. They will be excited to hear that you enjoyed your stay. Thank you for staying with us and we look forward to your next visit.

Sacramento, California
Reviewed 1 week ago

We stayed here before a long, early flight. The staff was very helpful and quick at checkin. The room was nice and having an in-room fridge was helpful since we travelled with children. My husband used the gym and was happy with it. The hotel is close to the water and it was nice to be able to walk to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Passportsfor4
Mike M, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review

Thank you for taking the time to review our Hotel. The team will be thrilled to hear that you enjoyed your stay with us. We do apologize for the poor experience by being awakened in the middle of the night. We appreciate you staying with us and look forward to your next visit.

Los Angeles, California
Reviewed 1 week ago

Lack of room cleaness was not there. To be told that hotel have updated rooms and hotel is fully aware of the issues is so bad. No help to move into new room. Will not stay here again. Waste of time..

Review collected in partnership with DoubleTree by Hilton
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Thank JERMAINE D
Mike M, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review

Thank you for taking the time to write a review on your recent stay. We do appreciate the feedback. We will share your comments with the Team and we do apologize for the poor experience during this visit. This is not typical of our service and please feel free to contact myself if you would care to discuss it further....

Reviewed 1 week ago

I always stay here due to the staff always being courteous and the rooms are always clean. Great view of the bay. Transportation to Burlingame and SFO is available from the hotel. I would recommend this hotel to family and friends

Review collected in partnership with DoubleTree by Hilton
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Thank G9633NQlisag
Mike M, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review

Thank you for taking the time to review our Hotel. We are always glad to hear from our regular guests. We will share your comments with the team. We appreciate you staying with us and look forward to your next visit.

Bostonn
Reviewed 1 week ago

I'm somewhat torn regarding this particular review. I've stayed at this hotel maybe 50 nights in the past 10 years, so that already says a lot. This past stay wasn't the best, but i'll try to keep it fair. The front desk staff is great at this hotel, very friendly, Mike (the manager), he's a great guy and always stops...

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1Thank SaltShaker09
Mike M, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review

Thank you for reviewing our Hotel. I do apologize for the experience you had with Housekeeping during this stay and will share your comments with the Housekeeping team. Please contact myself when you read this at 650-373-2200 or my email Michael.mckee@Hilton.com so we can get this straightened out. Unfortunately I do not recognize your Trip Advisor handle and therefore cannot...

Auburn, CA, United States
Reviewed 1 week ago

Experienced a great stay overall. The only challenge was the lack of internet in our room. We checked in on Friday evening and Kenneth was very nice and quick. I also got my Hilton Honor app updated. The room was very nice. I was very glad to have a refrigerator as I bring my own food. The hotel has a...

Review collected in partnership with DoubleTree by Hilton
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Thank 562vivienner
Mike M, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review

We appreciate you taking the time to review our Hotel. We do appreciate the feedback and will share your comments with the team. Please accept our apologies for the Internet not working in the room upon your arrival. Thank you for staying with us and we look forward to your next visit.

Hendersonville, TN
Reviewed 2 weeks ago

Arrived after late night long flight. Checkin was easy with fruit infused water and cookie at front desk. Room was typical and clean. Really enjoyed the free breakfast buffet. Omelet was perfect. Best meal of my trip! We are Diamond members so unsure the charge but it was delicious with fresh fruit too. Would stay again. Special perk-free parking.

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Thank Ville girl
Mike M, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review

We appreciate you taking the time tor review our Hotel. We will share your comments with the team and they will be excited to hear that you enjoyed your stay. thank you for staying with us and we look forward to your next visit.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about DoubleTree by Hilton San Francisco Airport

Address: 835 Airport Blvd., Burlingame, CA 94010-1922
Region: United States > California > Burlingame
Price Range: RM506 - RM1,355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Francisco Airport 3.5*
Number of rooms: 301
Reservation Options:
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Also Known As:
Doubletree Hotel Burlingame
Doubletree San Francisco Airport
Doubletree Burlingame
Burlingame Doubletree
Hotel Style:
#6 Business Hotel in Burlingame
#6 Romantic Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Francisco Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton San Francisco Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a high floor”
LucindaR_11, 13 Apr 2017 | Read review
“If your kids need more cookies, just ask (as long as you can deal with the sugar impact)”
535phild, 30 Mar 2017 | Read review
“Try and find rooms on the upper floors.”
marcsS6560BU, 27 Mar 2017 | Read review
“Ask for a quiet room.”
484dorinm, 19 Mar 2017 | Read review
“Room on upper level facing the Bay”
jdc8mbc, 23 Feb 2017 | Read review
5 of 5