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Mount View Hotel & Spa

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386 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Reviewed 14 January 2017 via mobile

Basically a 3 star hotel in a five star affluent environment. There is nothing special about this place other than its location. We stayed in a "cottage", but don't let the term excite you. I have to wonder if the management has ever spent a night in the room. The bed was hard as a rock and very uncomfortable, even...

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Helpful?
Thank Rich C
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this review

Dear Rich C, We apologize that your stay didn't meet your expectations and appreciate you taking the time to point out the issues you had with the room. We will examine each one and correction and fix them. Your input helps make us a better hotel. Thanks again, Derrick

Portola Valley,California
Reviewed 4 January 2017

We spent 2 nights over New Years Eve. Overall the hotel is wonderful especially the front desk staff always so pleasant and helpful. Our room with a king size bed was very nice,clean.Had bath robes,boutique soaps lotions etc. We enjoyed the warm mineral bath Jacuzzi along with the pool.Johnny`s restaurant bar area is very modern where we brought in the...

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Helpful?
Thank optical/travel
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this review

Dear optical/travel, Thank you for posting this positive review. We are happy to read that you had a great start to the New Year. The restaurant changed ownership in November and didn't have much time to promote a New Years event and we will work with them and plan something fun for next year. Thanks again, Derrick

Reviewed 27 December 2016

We had the most lovely group spa day at Mount View. We were able to rent out the whole spa and all enjoy massages and facials. Our therapists were friendly and did a fantastic job. We had such a wonderful afternoon. I would absolutely recommend booking Mount View for a girls spa day, incentive group or a romantic spa day....

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1Thank Jacqi A
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this review

Dear Jacqi A. We appreciate you taking the time to write a review. It's rewarding to read that we have done a good job and that our guests are happy with our service. Thanks again, Derrick

Danville, California
Reviewed 25 December 2016

Mountain View Spa is where my husband and I go to decompress from hectic life in the SF Bay area. We have visited the Mountain View Spa for numerous years, and the staff is always terrific. During our spa visit last week, we had the pleasure of Nancy and Joy as our masseuses. They were phenomenal!! Nancy gave me the...

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Helpful?
1Thank jlwfish
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this review

Dear jlwfish, Thank you for this review, Nancy and Joy will be please to read how happy you were with their work. Thank you for taking the time to write this review and look forward to your return trip. Derrick

Milton, Georgia
Reviewed 28 November 2016 via mobile

Came on a family trip and we booked here over Thanksgiving. First, be warned the parking is limited so if you have multiple vehicles you may have to find parking off site, the parking which is available is free and no valet, it is tight so if you have a larger SUV, etc. be forewarned it will be tricky to...

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1Thank manu4t
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this review

Dear Manu4t, Thank you for providing us with such a detailed review. Your information is extremely helpful. I apologize for some of the short comings you experienced and we will improve on all of them. I'm sorry that our front desk staff wasn't as accommodating as they usually are and we should have offered to carry your luggage for you....

Reviewed 23 November 2016

We had a great stay at the Mount View Hotel and Spa! This hotel felt more like a B&B than your typical hotel but the staff was very friendly. Our room was very spacious. The pool area is very nice and the included breakfast at Johnny's was amazing.

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Helpful?
Thank Jennifer P
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this review

Dear Jennifer P, Thank you for taking the time to post a review we appreciate it very much. We are happy to read that you enjoyed your stay.

Santa Barbara, California
Reviewed 7 November 2016

Jonathan is a SERVICE KING! As was Management. We were coming from a fire by our home and also celebrating a special marker birthday. Room, ground floor closed to pool door.in a well designed vintage simple classy place, Great water, great food, you for sure will hear the joy and life sounds of the other wined up dancing about, the...

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Thank yourbestbrett
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this review

Dear yourbestbrett, We will be sure to show Jonathan this review, it will make him feel great. Thank you for taking the time too post a review and we very much appreciate your kind words. Derrick

San Jose, California
Reviewed 6 November 2016 via mobile

Wonderful time. Had great spa service Front desk contact Jonathon, is a true asset to your establishment through his attention to guests needs. His services has been unlike any other we've experienced in our many travels not just with us, but we also witnessed his attention to other guests with out a struggle . His ability to answer the phone...

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Thank DCGtrip
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this review

Dear DCGtrip, This review will be passed on to Jonathon and he will read your Thank You. By taking time to right a review is also a great way of saying thank you to us because you have taken the time to express your experience in a format that we see. These reviews also contribute to the success of a...

Reviewed 1 November 2016

We Loved it! Staff was great, Room was fantastic, and the vintage ambiance is wonderful. Tucked in the heart of Wine country - we could not ask for more. The weather was foggy and rainy (our favorite), and the stay was cozy. Walking to all great amenities on Lincoln Ave. Super charming!

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Thank Ralph L
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this review

Dear Ralph L, We are happy to read you had a great anniversary. Thanks you for this review! Derrick

Reviewed 1 November 2016

Well, I gave it 5 but maybe it should be 4.5 stars - either way very good to excellent. In any case, renovated hotel on the main street in Calistoga (Lincoln). Rooms are smaller, bathrooms are smaller but it all comes together pretty well and has a friendly feel overall. The attached bar/restaraunt (Johnny's) is really nice and a cool...

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Helpful?
Thank Rhroadtrip
MountViewMgr, General Manager at Mount View Hotel & Spa, responded to this review

Dear Rhroadtrip, We can't thank out guests enough for taking the time to post a review. We really appreciate it. Thank you, Derrick

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Experience the Art of Relaxation at Mount View Hotel & Spa Napa Valley. The Mount View offers personal touches, amenities and spa services to surprise and delight you from facials and revitalizing body treatments to soothing massage. Zagat rated in Top U.S. Hotels, Resorts and Spas and a long-time member of the Green Hotels Association. Downtown, Romantic, Eco-friendly, Private Cabanas, Pool, Jacuzzi, Free WIFI and more.... ... more   less 

Additional Information about Mount View Hotel & Spa

Address: 1457 Lincoln Ave, Calistoga, CA 94515-1417
Region: United States > California > Napa Valley > Calistoga
Price Range: RM896 - RM1,979 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mount View Hotel & Spa 3.5*
Number of rooms: 33
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Also Known As:
Mount View Hotel Calistoga
Mount View Hotel And Spa
Mount View Calistoga
Hotel Style:
#3 Family Hotel in Calistoga
#5 Spa Hotel in Calistoga
#6 Romantic Hotel in Calistoga
#6 Business Hotel in Calistoga
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Questions & Answers

Here's what travellers have asked, with answers from Mount View Hotel & Spa staff and other travellers.
1 question
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New Haven, Connecticut
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great to go in January or February before the season gets busy.”
 of 5 bubbles billsH2299ZX, 15 Feb 2017 | Read review
“Great service,location and clean”
 of 5 bubbles optical/travel, 3 Jan 2017 | Read review
“If your a light sleeper go higher up I suppose, or more time in the hot tub”
 of 5 bubbles yourbestbrett, 7 Nov 2016 | Read review
“call the front desk for help choosing”
 of 5 bubbles 773kelleyh, 26 Oct 2016 | Read review
“We had rooms on the left side of the building, they overlooked the rooftops of the building next door.”
 of 5 bubbles lorimO6062MJ, 23 Oct 2016 | Read review
5 of 5