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We were super excited for an upcoming trip to this place to celebrate our Anniversary but after numerous negative reviews I left a message and sent 2 emails to inquire if management was paying attention. 3 week later and not one response. We cancelled our...More
We stayed here over Christmas and were so excited as on paper this hotel looks great. However we were hugely disappointed. The hotel is very tired , it is clean and the activities are great, but wow the hotel is dreadful.
There is no bar....More
property is very remote, but large and ranch like. hot springs are legitimate and interesting. mud bath was fun. hot pools are varied. spa is rustic but charming and offered good masseuses. horseback ride was great. horses were happy and healthy. our wrangler Fernando was...More
This hotel is definitely a 2.5- 3-star hotel, with 5-star activities. I stayed here for 3 days/2 nights, after the Christmas holiday, which was the perfect amount. The hotel is set in a beautiful location for connecting with nature.
It was my first time in...More
From all the places we have been, this was the best place for bird watching, as well on the property, the little walkway around the pool and mud baths as the beautiful walk up to the hills towards the canopy and further. I have seen...More
Response from brendad288 | Reviewed this property |
I was there a few months ago and we really enjoyed it. I did not find it dirt or horrible at all. The hot springs are the pools. The water needs to go through some pipes bc you cannot just go into the water directly. It... More
I was there a few months ago and we really enjoyed it. I did not find it dirt or horrible at all. The hot springs are the pools. The water needs to go through some pipes bc you cannot just go into the water directly. It is too hot and there is volcanic mud so you can only observe it from the path that they have in place. But the hotel has mud places next to the showers and then after you wash it off you go into the hot pools.
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"Get one with a hammock, great for reading & relaxing."