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All reviewsextended staywalking distance to downtownlos gatos creek trailvisit family in the areamarriott chainpet policybusy freewaywhole foodsone bedroom suiteroom was very clean and comfortablesilicon valleyan upgradebreakfast was includedfree parkinghotel staffnice staywould definitely stay here again
Traveled half of the globe for a week long business trip to San Jose and stayed in TownePlace Suites Campbell. I booked this place as the other downtown hotels were either booked or too pricey to pick. But this place did surprise me and ticked...More
Response from TPSCampbellSales, General Manager at TownePlace Suites San Jose CampbellResponded 10 January 2017
Thank you for the nice comments and I am very glad that you were pleasantly surprised.
Stayed there at Christmas time and it was pleasant if uninspiring. We came back with a small dog in June and besides the high price for the room, we were told that a dog fee for one night would be $150. Needless to say, we...More
Thank Margaret R
Response from TPSCampbellSales, General Manager at TownePlace Suites San Jose CampbellResponded 24 June 2016
I am very sorry that you did not know about our pet fee. We have it listed five times on our website and is available through reservations and your travel agent.
I apologize that you had to cancel your reservation.
As frequent Marriott customers, we have come to expect a consistent experience that one should be able to expect from a brand in the Marriott family of accomodations. However, consistency is not guaranteed. Our family of two adults, one child and one 10 lb. dog...More
2 Thank DeannazSEA
Response from TPSCampbellSales, Manager at TownePlace Suites San Jose CampbellResponded 21 June 2016
Thank you for your review and feedback.
I am sorry that you did not see our pet fee and pet policy on our website where you booked. TownePlace Suites and Residence Inns accept pets, but each hotel has their on fee and their...More
I had the pleasure of being a part of the TownePlace Suites family for nearly six months. Jill (the GM) and her entire staff make one feel welcome each and every day and their hospitality is wonderful. They really understand how to make one feel...More
Thank Alice W
Response from TPSCampbellSales, General Manager at TownePlace Suites San Jose CampbellResponded 21 June 2016
Thank you so much for the kind words about the hotel. We appreciate your time and feedback.
This was our third time here, we've come about every three years to visit family in the area. The value really can't be beat, as the rooms are a great size for the price and having a kitchen inside and the huge park behind the...More