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City Hotel

138 reviews
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Traveller (56)
Room & Suite (76)
Pool & Beach (1)
Overview
  • Excellent7%
  • Very good29%
  • Average36%
  • Poor8%
  • Terrible20%
26 Apr 2017
“Excellent location, fairly comfortable hotel”
11 Jan 2017
“Most unfriendly staff we ever met”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Family Rooms
Wheelchair Access
2.5 Star Hotel
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Contact Info
Name/address in local language
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)Write a Review
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1 - 5 of 82 reviews
Reviewed 27 April 2017

A popular hotel in Krabi Town due to its central location, very close to the daily and night markets. Wi fi in room is very good, in fact almost every eatery has wi fi. Comfortable bedroom with the basic facilities, except that the TV programs...More

Thank damas1946
Response from Kamonchanok K, Guest Relations Manager at City HotelResponded 20 May 2017

We really would love to thank you for your review and staying with us. You are always welcomed back :)

Reviewed 11 January 2017 via mobile

If you like friendly and helpfull staff, don't ever go here. We stayed here one night and booked a transfer to Koh Pahngan. We had to call the company to confirm our booking and later that day to inform aboht the pick up. The staff...More

Thank Britt V
Response from Kamonchanok K, Guest Relations Manager at City HotelResponded 13 January 2017

Dear Britt V, Thank you for your review. From your review we think we know you and we are all realized about your case. You should have mentioned that we inspected CCTV for you during the time we were not in the room. We did...More

Reviewed 29 November 2016 via mobile

Well. After I review all the bad comments for this hotel. So I didn't expect high quality or something ( I make booking first only review the comment as below). While I checking in at the hotel, it was so hot because they are under...More

Thank Kok O
Response from Kamonchanok K, Guest Relations Manager at City HotelResponded 3 December 2016

Thank you for your review Kok O. We are very glad to know you enjouy our room here. We hope to seve you a better service for your next visit. Thanks :)

Reviewed 30 October 2016

I went to the travel office at this hotel and bought minivan tickets to Khao Sok. The tickets were the same price as other travel agents. Direct buses normally cost twice as much and I asked the man working there several times if it was...More

1  Thank johanna_schroeder
Response from Kamonchanok K, Guest Relations Manager at City HotelResponded 4 November 2016

Hello Jahanna. Thank you for your review firs of all. Your review sounds very terrible if it really happened. We are very sorry for what happened. I am rechecking with my staff who did this. I am thinking probably this maybe a kind of language...More

Reviewed 4 February 2016

Spent 2 nights in this place. We was put in a room in the dark and dingy part of the hotel as we are backpacking on a budget we didn't expect anything fancy but this was the worst we had seen yet! We have paid...More

Thank lobster t
Response from Kamonchanok K, Guest Relations Manager at City HotelResponded 4 November 2016

This sounds very terrible and we would like to say sorry for your bad experience here. After all review and comment on that building, now we just finished the renovation so all rooms are very fine now. There is nothing else we can do for...More

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Traveller (56)
Room & Suite (76)
Pool & Beach (1)
Hotel & Grounds (40)
Bathroom (16)
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$20 - US$38 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$20 - US$38 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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