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BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

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575 Reviews from our TripAdvisor Community

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Showing 562: English reviews
Northfield, Minnesota
Reviewed 17 October 2016 via mobile

Large, modern and spotless room and grounds. Typical free breakfast but well organized and, again, spotless. Excellent value for couples and families. Highly recommend. Great location, convenient to Capitola and the highway.

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Helpful?
Thank George C
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

George C, Thank you for sharing your experience at our hotel with other travelers. We really do strive to provide the cleanest and friendliest experience for our guests. We also have a wonderful location, we are just eight short blocks to the beautiful Capitola Beach and Village. Thank you for staying with us and we hope to see you again...

Reviewed 12 October 2016

Just enjoyed a wonderful two-night stay at this Best Western Plus Capitola By the Sea hotel for my birthday. We were upgraded to a mini-suite with a fireplace which was perfect for entertaining friends who live down the street. LOVED the breakfast offered by the hotel in a sunny, bright and inviting space filled with numerous yummy selections. Great trip.

Review collected in partnership with Best Western
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Thank 180douglaso
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

180douglaso, Thank you so much for taking the time to review our property and let other travelers know about your experience while staying with us. Yes, I do agree those Fireplace mini-suites are very cozy. All the staff is happy to hear you enjoyed your birthday stay with us! We all look forward to your next visit! Sincerely, Jason Raney

Pleasanton, United States
Reviewed 8 October 2016

This was one of the friendliest Best Western Properties that I have visited in CA. Capitola is a wonderful town to visit, especially during the Fall season. It wasn't overly crowded, so we did not have difficulty finding parking downtown

Review collected in partnership with Best Western
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Thank Nancy H
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Nancy H, I am happy to hear that our location is convenient for you and that you enjoy the level of service that we pride ourselves on. Thank you for taking the time to review our property. We look forward to your next visit! Sincerely, Jason Raney

Sparta, NJ, United States
Reviewed 4 October 2016

BW Capitola-By-The-Sea is The BEST! This was my 4th stay here at this hotel, and definitely not my last. Everyone here is so nice, courteous, professional, efficient, accommodating, etc. Blake, the Front Desk (manager? Sorry, I forget his official position) is THE most helpful and sweetest BW employee! (aside from the most excellent front desk personal and manager at the...

Review collected in partnership with Best Western
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1Thank Jean K
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Jean K, Thank you so much for your lovely review of our property and continued loyalty. Blake and all of our staff will most certainly be happy to read your review as well! It is so very nice of you to take the time to give other travelers your experience while staying with us. We all appreciate it tremendously. We...

Hyderabad, India
Reviewed 30 September 2016

As a self proclaimed travel snob, I was not sure what to expect from a Best Western Plus. I was impressed. It was a low cost option, but you could tell they really thought about the customer by providing convinces and little touches that showed they cared. The chocolate chip cookies offered on arrival were just one example. It was...

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Thank HASOLO
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

HASOLO, Thank you so much for staying with us and taking the time to leave a review of your experience. I'm glad that everything we offered met your expectations and that you enjoyed the chocolate chip cookies. We do hope that you stay with us again soon. With Hospitality, Jason Raney

Live Oak, United States
Reviewed 30 September 2016

Checked in online and when I arrived to hotel the staff was ready for me. He had a print out of my reservation which made the check in process go much quicker. The room, with a kind size bed, was very spacious.

Review collected in partnership with Best Western
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Thank Phillip G
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Phillip G, Thank you for sharing your experience at our hotel with others. We really do strive to provide the cleanest and friendliest experience that we can. Thank you for staying with us and we hope to see you again! With Hospitality, Jason Raney

Sacramento, California
Reviewed 29 September 2016

The Best Western Plus Capitola By-the-Sea Inn & Suites in Capitola, California is our go to place to stay when visiting the Santa Cruz area. The staff is friendly and helpful. It is a great value and they have a nice breakfast.

Review collected in partnership with Best Western
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Thank Dave D
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Dave D, I am happy to hear that you enjoyed your stay with us and our location was convenient for you. We hope that you will visit again soon. With Hospitality, Jason Raney

Stillwater, United States
Reviewed 26 September 2016

We were in town for a family wedding. We found the hotel convenient, comfortable and very clean. Staff was friendly and helpful. Rooms were very nice. Location was central to many of the events we had to attend.

Review collected in partnership with Best Western
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Helpful?
Thank Maurice M
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Maurice M, Thank you so much for taking the time to share your experience at our hotel with the public. We are so happy to hear that your stay was everything that you had hoped for. We hope that you will come back again some time. Kindest Regards, Jason Raney

Sausalito, United States
Reviewed 22 September 2016

The employees are friendly and truly do a great job of making guests feel at home. Each month I've gone to Capitola to help a very sick friend. Staying at this hotel makes what might otherwise be a very unpleasant experience a rest and a way to let down and relax in the company of people who are doing a...

Review collected in partnership with Best Western
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Thank Phyllis E
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Phyllis E, I am truly pleased that you feel at home when you stay with us. That is exactly what we strive for. If you ever need anything at all when you are here, don't hesitate to ask me. With Hospitality, Jason Raney

Manhattan Beach, California
Reviewed 17 September 2016

Well located for our visit to Santa Cruz and surrounding areas. We especially like a facility that includes breakfast so this was perfect. It was well priced and well located for excursions to several locations.

Review collected in partnership with Best Western
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Helpful?
Thank 1972homey
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

1972homey, We are happy to hear that our central location in the area was a good fit for you and that our breakfast, which was included, met your expectations. We hope to see you again soon in the future. With Hospitality, Jason Raney

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our "Best of the Best" award-winning hotel is only eight blocks from quaint Capitola Village, California's oldest seaside resort, and three miles from the Santa Cruz Beach Boardwalk & Santa Cruz Wharf. We are at the center of a vacationer's paradise. Stroll through art galleries, antique shops, local wineries and majestic redwood forests. Observe the migration of elephant seals, gray whales and Monarch butterflies. Miles of beaches offer world-class surfing, fishing, boating and kayaking. ... more   less 

Additional Information about BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

Address: 1435 41st Ave., Capitola, CA 95010
Region: United States > California > Capitola
Price Range: RM549 - RM999 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites 2.5*
Number of rooms: 54
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Also Known As:
Best Western Plus Capitola By-The-Sea Inn And Suites
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Capitola
Capitola Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites staff and other travellers.
7 questions
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Boise, Idaho
2 months ago
Modesto, California
Norwich
Rio del Mar, California
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor junior fireplace suites are terrific”
 of 5 bubbles Regina926, 1 Jan 2017 | Read review
“This is such a personal thing, based on individual needs, but all rooms I've stayed in are really good.”
 of 5 bubbles suzanneb265, 13 Dec 2016 | Read review
“be aware that one side of hotel is next to a grocery store...delivery trucks start pulling up to unload about 6am & it gets noisy at times.”
 of 5 bubbles charlottea442, 5 Nov 2016 | Read review
“I think you will find all rooms are nice”
 of 5 bubbles hylt0nh, 15 Aug 2016 | Read review
“Stay away from the north side- Very noisy near a strip mall and dumpsters with homeless hanging around. Trucks unloading in early AM”
 of 5 bubbles wolfhollow, 5 Aug 2016 | Read review
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