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Extended Stay America - San Diego - Carlsbad Village by the Sea

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Traveller (11)
Room & Suite (95)
Dining (1)
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Overview
  • Excellent34%
  • Very good21%
  • Average16%
  • Poor16%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
There are newer reviews for Extended Stay America - San Diego - Carlsbad Village by the Sea
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All reviewswithin walking distancefull size refrigeratorserved its purposecarlsbad villageclean hotelgreat roomcoffee makerstaff was very friendly and helpfulnice staynicolemicrowavepanslegolandratesclosetconvenienceproximity
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31 - 35 of 167 reviews
Reviewed 28 June 2017

Very dissatisfied. Staff unfriendly, room not clean, very strong Oder, towels dirty, bad breakfast, no parking, pool smelled and looked dirty, BBQ dirty. Too much noise, people smoking in halls, smelled marijuana

Review collected in partnership with Extended Stay
Thank Priscilla K
Response from 00esa, General Manager at Extended Stay America - San Diego - Carlsbad Village by the SeaResponded 29 June 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 24 June 2017

We had reserved a 10 day stay at this Extended Stay. First of all, the front desk is pretty much the only part of this "hotel" that is adequate. As we walked in, a young man on his bike rode up to the hotel and...More

1  Thank nitpicky-traveler1
Response from 00esa, General Manager at Extended Stay America - San Diego - Carlsbad Village by the SeaResponded 27 June 2017

Thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking steps...More

Reviewed 16 June 2017

My reservation was for 3 weeks. After 1 week I was told they booked my room (2 beds) for 3 days to someone else so I would have to move all my things, with less than an hour warning to a 1 bed room. There...More

Review collected in partnership with Extended Stay
Thank Rene K
Response from 00esa, General Manager at Extended Stay America - San Diego - Carlsbad Village by the SeaResponded 18 June 2017

Rene, we are terribly sorry about the issues you encountered with your reservation. We strive to consistently deliver exceptional service, so we apologize you had a disappointing experience with us. We have shared your feedback with our front desk team and will use this as a training...More

Reviewed 15 June 2017

Hotel is in a good location and rooms are nice and clean but some policies are mind boggling. Asked for extra pillow and they didn't have any so they brought a rolled up blanket. My wife wanted coffee but after 9:00 they put the pots...More

Review collected in partnership with Extended Stay
Thank dronp2017
Response from 00esa, General Manager at Extended Stay America - San Diego - Carlsbad Village by the SeaResponded 16 June 2017

Thank you for taking the time to evaluate your stay and for sharing your feedback. We are glad you had liked your room and liked our location. That being said, our hotel is designed for guests staying for long team, who prefer a home-like living...More

Reviewed 15 June 2017 via mobile

Place was basic, older but clean. The first room I was assigned the lights didn't work. Went down to talk to supervisor and was immediately given new room. Front desk manager on Sunday night went out of her way to print and deliver my airline...More

Thank Debra S
Response from 00esa, General Manager at Extended Stay America - San Diego - Carlsbad Village by the SeaResponded 16 June 2017

Debra, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our attentive service. That being said, we are sorry for any inconvenience you had while here. We appreciate your business and hope you will return to our hotel...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$105 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$105 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (11)
Room & Suite (95)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
honeyluv71
11 April 2017|
AnswerShow all 2 answers
Response from Philipwhitehead | Reviewed this property |
Yes each unit has own bathroom, well equipet kitchen and good bed
0
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Kasey S
26 December 2016|
Answer
Response from murraygray69 | Reviewed this property |
Yes, they do allow dogs!
0
Votes
shmoze
22 September 2015|
AnswerShow all 5 answers
Response from 88g | Reviewed this property |
I think I saw someone with a dog not sure
0
Votes
Room Tips
"Make sure the room is clean and the bathtub drains the water. Insist on getting the kitchen utensils you..."
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"We were on the 3rd floor, which was the top floor so did not have anyone above."
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"Pets are allowed in ALL rooms (fleas) and be sure to ask for a non-smoking floor if they have one (ugh)!"
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"If you want a quiet room, ask for top floor not to be on highway or pool side and ask that storm windows be..."
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