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All reviewsbasketball courtfront deskbedroom suitebusiness parkfull size fridgesocial hourfree breakfastpull out sofafresh fruitquiet areahot tubvisiting legolandmake your own wafflesgreat family hotelnice place to stayflat screenexercise room
My family and i stayed here for a Legoland trip. You are greeted by dated 1979s style gold hardware on all the access doors. The rooms and grounds are well kept but definitely need to be updated. A leaky bathtub faucet woke me up several...More
Response from Kristine L, General Manager at Residence Inn San Diego CarlsbadResponded 2 weeks ago
We appreciate you choosing to stay with us during your recent trip to Carlsbad and taking the time to share your experience.
I apologize our complimentary breakfast was busy during the time you attended, as we had a full house with many guests...More
Was there for the weekend. The only good thing is the restaurants across the street. Bulgogi excellent. Checked in by courtney attitude she thinks she runs the place. I overhear her saying she is dating the asst manager lee son. And i can't do any...More
Thank Airline L
Response from Kristine L, General Manager at Residence Inn San Diego CarlsbadResponded 5 March 2018
I'm sorry we did not meet your expectations during your recent stay. We've recently had some changeover in team members, and I feel confident you will not encounter these challenges on a future stay. I would be more than happy to discuss in...More
We had a great experience at the Residence Inn in Carlsbad ! Beautiful and quiet place to stay. Many walking-distance cute shops and restaurants nearby. Helpful and friendly staff. Very comfortable and clean rooms.
We stayed here over Christmas, not one of the better Marriott properties we’ve stayed in. When we got to the room the stove top was covered in the white abrasive cleaner that they used to clean it, but was never wiped away, the kitchen was...More
Thank Alison S
Response from Kristine L, General Manager at Residence Inn San Diego CarlsbadResponded 10 January 2018
Dear Ms. Alison,
I would like to sincerely apologize for the guestroom conditions described in your review. Rest assured, I am investigating this with my team. Please feel free to reach out to me directly at 760-331-0111 to personally discuss the matter.
At your service,...More
This hotel might have been ok but that was long time ago. Cannot think of anything that had a positive flavor. My recommendation a genuine refurbishment or close down this hotel. So are you staying in this area go for another hotel.
Thank Rolf H
Response from Kristine L, General Manager at Residence Inn San Diego CarlsbadResponded 15 December 2017
Dear Mr. H,
Thank you for your feedback. I would love the opportunity to discuss the details of your stay with you. I can be reached directly at 760-331-0111.
At your service,