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As a lifetime Gold SPG member (Platinum prior years), I have had several great experiences at this resort. But unfortunately this time was very different.
My wife had checked in prior to my arrival and asked if an upgrade or SPG preferred floor room was...More
Thank A TripAdvisor Member
Response from Sheraton C, Manager at Sheraton Carlsbad Resort and SpaResponded yesterday
Words can not express how deeply sorry we are for your experience and inconvenience while staying at our resort. This is not a normal experience that is provided and received from our guests. Guest satisfaction is our top priority and therefore, anything less...More
This was a 3/2 stay prior to a Los Cabos cruise with family. First of all, Carlsbad, Ca is beautiful!. The Sheraton Resort sits on top of a hill which overlooks Carlsbad coastline. The grounds were kept immaculate, the resort itself is stunning from all...More
1 Thank Gene I
Response from Sheraton C, Manager at Sheraton Carlsbad Resort and SpaResponded 4 weeks ago
Dear Gene I:
We certainly could not have said it better ourselves! Thank you for the review and feedback of the resort. We are delighted that we were your seamless connection to Los Cabos!
Looking forward to your next vacation, where we can once again...More
We are so thrilled with our choice to stay again at this resort. We stayed last summer and enjoyed the great service and accommodations. This year, we had an unexpected trip deviation and frantically tried to get a few nights here at the last minute....More
Amazing Hotel, we had a secret entrance to Lego land and we didn't have to stay in a hotel full screaming kids as if you never left the park. I cannot express enough how peaceful and calm this resort is. Added bonus of having a...More
I originally had a few concerns about my stay, but Wesley Lavender, the resort manager, went above and beyond to make sure that my experience is outstanding. He personally called me and sent a few emails and that really makes a huge difference. He takes...More
US$242 - US$673 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Carlsbad
#5 Spa Hotel in Carlsbad
#10 Romantic Hotel in Carlsbad
#13 Family Hotel in Carlsbad
Non-Smoking Rooms ,
Number of rooms
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