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Hyatt Carmel Highlands

Hyatt.comUS$499*
View Deal
#15 of 25 Hotels in Carmel
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$679*
US$499*
Great Deal
US$559*
US$559*
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Hyatt Carmel Highlands
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1,074 Reviews from our TripAdvisor Community

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Showing 1,033: English reviews
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Reviewed 4 days ago NEWvia mobile

Ill start off the review by saying the area of Carmel Highlands is absolutely stunning. The Hyatt is situated on the side of a cliff and is undeniably beautiful. Walking into the lobby, my wife and I were very impressed and excited. Unfortunately this is where it began to go down hill. My wife and I visited Carmel/Monterey for our...

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Helpful?
Thank 586dennisr
San Jose, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We book this location when ever possible, even if it takes 6 months. Nice rooms with jacuzzi tubs, fireplace, Direct TV, kitchenette. We take advantage of the gym, heated pool, outdoor jacuzzis and fireplaces. Cocktails and dinner with fabulous views at the Pacific's Edge. We usually get great views, with the exception of once, which wss one of the garden...

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Helpful?
1Thank lisaact
About Hotel's Favourite Review
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

It's so nice to hear you love staying with us and had helpful service from our staff! We look forward to welcoming you back again, thanks for the review!

Newton, Massachusetts
Reviewed 5 days ago NEW

The main reason to stay here is the view. It is pretty spectacular. From our room (a 2-level townhouse suite), we had a balcony with a view of the Pacific out to the horizon, and also down the coast to the south, with a dramatic view of the rocky coast and waves. Amazing at sunset. A similar view from the...

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Helpful?
Thank jodydavis617
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're happy that you enjoyed amazing views and friendly service on your visit with us! We appreciate your feedback as we look into all of the reviews we receive to see how we can improve. We hope to welcome you back again, thank you for the review.

East Meadow, New York
Reviewed 1 week ago

First, the good things. The Highlands Inn is in an amazing location and is itself a beautiful property. The rooms are well appointed, and the beds are very comfortable. Also the staff on the property are very helpful, from the front desk to the maintenance people to the housekeeping staff. Everyone went out of their way to assist any time...

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Helpful?
Thank jessnyus
Washington DC, District of Columbia
Reviewed 1 week ago

This resort has the most awesome view of the Big Sur coast. My wife and I had breakfast there as we headed back to Carmel By the Sea. The service was outstanding and the food was equally as outstanding. The property was quite beautiful and the grounds were also lovely and blended into the natural habitat. We were also given...

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Helpful?
Thank Gary D
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad to hear you had outstanding service and breakfast at our restaurant! We appreciate you sharing your experience and look forward to having you stay with us, thanks for the review!

New York City, New York
Reviewed 1 week ago

The location of the Hyatt is perfect if you want to enjoy the views and still be close to the town, route 1 and the parks. Rooms are basic but decent, great gym. When we were there it was rather cold and the air-conditioner was not working properly, after complaining 4 times they moved us to a different room and...

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Helpful?
Thank ShaniWan
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you enjoyed the views and our location and very sorry to hear about the other issues you experienced during your stay with us. We value your feedback as we look into all of the reviews we receive to see where we can improve. We truly hope you'll visit us in the future for a better time, thank you...

Vero Beach
Reviewed 1 week ago

Drove in from Yountville in Napa arriving just in time for sunset cocktails on the balcony overlooking the Pacific. On such a perfect day the view was spectacular and with a crackling fire in the fireplace and a little wine in us we set off for dinner in town. Breakfast the next morning on the hotel restaurant's deck was again...

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Helpful?
Thank TrioBravo
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

It's so nice to hear you enjoyed sunset cocktails and then breakfast at our restaurant! We hope to welcome you back again, thank you for the review!

Castro Valley, California
Reviewed 1 week ago via mobile

The property is beautiful, views are amazing and staff is great...but our room wasn't. Bed was rock hard (but they did put a mattress topper on it at our request which helped a lot) and the footsteps overhead in the room over us sounded like elephants.

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Helpful?
Thank clf1967
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you enjoyed our beautiful property and friendly staff and very sorry about the issues with the room. We appreciate your feedback as we look into all of the comments we receive to see how we can improve our guests experience. We hope you'll consider staying with us again for a better time, thank you for sharing your review.

New York
Reviewed 2 weeks ago

Overall I didn't love this property. We are a family of 4 - husband, wife, teenage daughter and pre-teen daughter. We stayed midweek (2 nights, 2 rooms) at the Hyatt as part of a weeklong vacation driving from LA to San Francisco. The rooms (2 oceanview kings) felt dated. The views are beautiful but the overall feeling was rustic rather...

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Helpful?
1Thank Aidan F
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you had friendly service from our staff and a superb dinner and very sorry about the other issues you encountered. We value your feedback so we can see how to improve our guests experience and truly hope you'll consider staying with us in the future for a better time. Thank you for sharing your review.

Buford, Georgia
Reviewed 3 weeks ago via mobile

We stayed for three days and two nights at the Hyatt Carmel Highlands in a "garden view room". Jessica at the front desk went above and beyond our expectations to accommodate our needs, as we were not satisfied with our original room due to the lack of an outdoor patio. Jessica was able to change our room within a few...

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Helpful?
Thank sarge72
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review

We're glad you had helpful service from our staff and very sorry about the issues with the first room. We value your feedback and look forward to seeing you in the future for a better experience. Thank you for the review.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
California Market
California Market
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Indulge yourself. Hyatt Carmel Highlands is a picturesque retreat overlooking the Big Sur coast with epic views of the Pacific Ocean, and a stunning natural environment made even more special by our impeccable staff. Our Carmel by-the-Sea hotel is an oceanfront retreat that seamlessly blends the amenities of a large hotel with the refined charm of a boutique hideaway. Dine at the award-winning California Market at Pacific's Edge restaurant. After a morning of yoga, take a dip in our heated outdoor pool or unwind with a relaxing spa experience. If it's outdoor activity you crave, we offer mountain bike rentals and maps for hikes, jogs and bike rides around the stunning Carmel area. Let the Les Clefs d'Or Concierge arrange a day trip to explore Big Sur or a round at legendary Pebble Beach. Host an intimate sunset wedding ceremony or intimate reception on our redwood deck. Feel inspired by the breathtaking vistas that surround our Carmel hotel. Your experience is limited only by your imagination. ... more   less 

Additional Information about Hyatt Carmel Highlands

Address: 120 Highland Dr, Carmel, CA 93923-9607
Region: United States > California > Monterey County > Carmel
Price Range: RM2,505 - RM3,965 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Carmel Highlands 4*
Number of rooms: 448
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Hyatt Hotels Corporation, TripOnline SA and HotelQuickly so you can book your Hyatt Carmel Highlands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Carmel Highlands Hotel Carmel
Highlands Hotel Hyatt Carmel
Carmel Highland Inn
Carmel Hyatt
Hotel Style:
#4 Luxury Hotel in Carmel
#17 Romantic Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Carmel Highlands staff and other travellers.
17 questions
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Questions? Get answers from Hyatt Carmel Highlands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely worth it to get a room with a view, since that is the main draw of this property.”
jodydavis617, 24 Apr 2017 | Read review
“Perhaps request a room with a larger bathroom, ours was a bit small.”
TrioBravo, 19 Apr 2017 | Read review
“Up high, sea view, away from arrival area.”
  • Furniture very old and worn
KellyNebraska, 7 Apr 2017 | Read review
“Some of the rooms are difficult to get to with luggage, so use the bellmen.”
HawaiianStyle808, 1 Apr 2017 | Read review
“Want higher room with better view.”
evebenton, 18 Mar 2017 | Read review
5 of 5
Hyatt.com
US$499* /night
View Deal
Booking.comUS$559
Expedia.comUS$559
HotelQuicklyUS$679
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*Disclaimer
Prices are for 1 room, 2 adults
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