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Country Garden Inns

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315 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Los Altos, CA
Reviewed 18 January 2017

My expectations for this inn were high after seeing the reviews and the pictures. I was expecting something cute and quaint. The lodging building is just a charmless 1960's era motel. The room furnishings are new, and the room seemed clean enough. But the bath, windows, etc. are all very dated and tired. I reviewed the pictures on the inn...

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Helpful?
1Thank Phyzik
Innkeeper102, General Manager at Country Garden Inns, responded to this review

Dear Guest, So sorry we did not meet your expectations. Hopefully by the time you return your expectations will be met. We are in the process of making some drastic changes, starting with new ownership. Regards Denise

Reviewed 8 January 2017

A quick weekend getaway to Carmel Valley brought us to this spot. The location is wonderfully tucked away in the heart of Carmel Valley. The rooms are a short trip down a hill from the office, and provides a very private retreat. The rooms are nicely sized with high ceilings. The decor is a little dated, but I believe there...

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Helpful?
Thank Melissa N
Innkeeper102, General Manager at Country Garden Inns, responded to this review

Dear Guest, Thank you for your wonderful review. Regards Denise

Reviewed 21 December 2016

What a wonderful place. The staff was terrific. They have a lovely room for breakfast and I was getting food to bring back to the room. The staff brought me a basket, paper cups with lids and everything I needed. The room was super quiet, roomy and clean with a pretty view of the gardens and pool. I saw much...

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Helpful?
Thank Wendy H
Innkeeper102, General Manager at Country Garden Inns, responded to this review

Dear Guest, We will be awaiting your return. Regards Denise

Berlin, Germany
Reviewed 17 December 2016

I left my electronic toothbrush in the room. I didn't even realize it until they wrote me and asked if I wanted it sent to me. I've never had this happen successfully before.Other places have promised to do this for me without succeeding.

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Helpful?
Thank skadden
Innkeeper102, General Manager at Country Garden Inns, responded to this review

Dear Guest, We do pride ourselfs on how honest and efficient our staff is. Glad to make an impression on you. Regards Denise

West Dundee, Illinois
Reviewed 24 November 2016

We had a king family fireplace suite. The room was large and spacious. The coffee in the room was actually good. The room was clean and nicely appointed. Their breakfast was very good with a nice variety and good quality. It is an older style inn, but it is quaint and appears well maintained. The staff were all friendly and...

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Helpful?
Thank ErikandMeg
Innkeeper102, General Manager at Country Garden Inns, responded to this review

Dear Guest, So glad that you enjoyed your stay with us. We do hope to see again. Regards Denise

Seattle, Washington
Reviewed 17 November 2016

If at check in they tell you that your room is in the back and a bit dark.... believe them! The room was very dark, depressing, light bulbs were even low wattage, and the walls very thin. At the very least ask for an upgrade!!

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Helpful?
Thank ruthaqrr
Innkeeper102, General Manager at Country Garden Inns, responded to this review

Dear Guest, So sorry that the room was dark. We have had some other complaints and we have taken measures to fix that problem such as brighter paint and brighter lights. Hopefully the next time you come you will like the changes. Thank you for your comments. Regards Denise

Reviewed 9 November 2016

We stayed here for a wedding, this location was one of the bride's recommendations. The couple working here were very welcoming and made us feel at home. The room (Room #1) was adorable! I love the patio connected to the sliding door at this place. I would stay here again because the staff were so nice! They had breakfast out...

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Helpful?
Thank W B
Innkeeper102, General Manager at Country Garden Inns, responded to this review

Dear Guest Thank you for your uplifting comments. Hope to see you soon. Regards Denise

Egham, United Kingdom
Reviewed 30 October 2016

We absolutely loved this little gem. Small, great location, friendly staff and our room was exactly what we were looking for. The hotel is a short walk away from the Carmel village and is set in a stunning backdrop of lovely countryside. The breakfast was good and they even had free wine on arrival. If we are back in the...

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Helpful?
Thank StephenVBD
Innkeeper102, General Manager at Country Garden Inns, responded to this review

Dear Guest, It is comments like yours that make us strive to be even better. Thank you, and looking forward to your return. Regards Denise

England
Reviewed 19 October 2016 via mobile

Stayed two nights. Great location great selection of restaurants close by. Very helpful staff .Breakfast included which had a good selection of nice food.Pool available however as we had used this hotel as a Base we didn't use the area around the pool.All rooms have their own patio. Good value.

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Helpful?
Thank ForeverTravelling
Innkeeper102, General Manager at Country Garden Inns, responded to this review

Dear Guest, We are so happy that you enjoyed your stay. Hopefully you will stay longer next time. Regards Denise

Brooklyn, New York
Reviewed 17 October 2016

Over 20 people in my wedding party stayed at this hotel and the service by Denise and everyone else was first class. They always greeted us with a smile and responded to any concerns immediately. Also, the hotel is conveniently located. We got married next door and all the guests could walk home or into town. I highly recommend staying...

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Helpful?
Thank Conall J
Innkeeper102, General Manager at Country Garden Inns, responded to this review

Dear Bride and Groom, We enjoy catering to our brides and grooms and their attendees. We know it can be a stressful time for you and we thrive to take some of that stress off your shoulders. Thank you for choosing us for your accommodations. Regards Denise

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
All in-room amenities may not be available in every room. Please call the front desk for assistance. ... more   less 

Additional Information about Country Garden Inns

Address: 102 W. Carmel Valley Road, Hidden Valley Inn, Carmel Valley, CA 93924
Region: United States > California > Carmel Valley
Price Range: RM560 - RM1,164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Garden Inns 2.5*
Number of rooms: 24
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Also Known As:
Country Garden Inns Hotel Carmel Valley
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Questions & Answers

Here's what travellers have asked, with answers from Country Garden Inns staff and other travellers.
2 questions
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Bloomington IL
7 months ago

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Questions? Get answers from Country Garden Inns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Verify A/C in unit especially during hotter months and especially if upstairs.”
 of 5 bubbles 586garym, 20 Sep 2016 | Read review
“they all good”
 of 5 bubbles olgareindlova, 28 Aug 2016 | Read review
“Stay in room up by main building if possible.”
 of 5 bubbles BarryDennis, 13 May 2016 | Read review
“The rooms are on one level, with patios in the back and views of the gardens on the property.”
 of 5 bubbles dennislynnee, 14 Apr 2016 | Read review
“Rooms adjacent to the pool for a relaxing stay”
 of 5 bubbles Stonymur, 12 Oct 2015 | Read review
5 of 5