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Comfort Inn

Booking.comUS$102*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$102*
US$102*
US$102*
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Comfort Inn
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54 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Reno, Nevada
Reviewed 4 weeks ago

We stayed here on March 20th for 3 nights with our granddaughters. The room was spacious, clean, and easy in and out parking lot. They had a standard breakfast buffet which helped out with costs. We stayed here other than our usual Marriott hotels due to the price. The total price was $470.00 for 3 nights. We did a lot...

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Helpful?
Thank jenniferparas
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

Dear jenniferparas, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon. Thank you so much for your business...

Grand Terrace
HOTEL’S FAVOURITE REVIEW
Reviewed 27 January 2017

A quick train ride to downtown San Francisco close to restaurants and grocery store. Clean, large and spacious rooms. The staff were super helpful. We stayed to nights for around $120 a night. Upon check-in the staff were very friendly and courteous. They gave me a complimentary goody bag with water, chips and a granola bar. This hotel also has...

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Helpful?
Thank Shawn S
About Hotel's Favourite Review
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

Dear Shawn S, Thank you for taking the time to let us know how you enjoyed your stay with us and glad that you enjoyed the value and the convenient location of our hotel! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and...

Santa Paula, California
Reviewed 19 March 2017

I stayed two nights at the Comfort Inn in Castro Valley and had the worst experience I have ever had at a hotel. The guest in the neighboring room went off his meds and started yelling and pounding on the wall at about midnight. I called the front desk and the concierge said other guests had already complained. He eventually...

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Helpful?
Thank fredwhitman
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

Dear fredwhitman, I sincerely apologize for the very unfortunate incident you experienced at our hotel. Your comfort and convenience is our top priority and we are addressing your comments with our staff and re-evaluating our guest service policies to ensure that a similar situation does not occur in the future. Thank you so much for bringing this matter to our...

North Carolina
Reviewed 21 February 2017 via mobile

Clean and staff is wonderful. Nice breakfast . All things you need are a walk away. Hair, nails, laundry and store . Recommend highly compared to my other stays in Oakland . This place is great, has fresh air for the room. Great place

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Helpful?
Thank Mary S
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

Dear Mary S, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Your recommendation means...

Sacramento, CA
Reviewed 18 February 2017

I was impressed with this Inn. It is updated, and the room was large and accommodating. What made it even better was the fact that they have not only a recycle bin in the room, but a composting bin as well!! Love it! When was the last time you were able to open a window in a hotel/motel? The sliding...

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Helpful?
Thank Bakbouk
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

Dear Bakbouk, Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is great to hear that you enjoyed the fresh cookies, popcorn,...

Monte Rio, California
Reviewed 13 January 2017

It's 2:09am and a dog has been barking all night next door. I'm staying at Comfort Inn in Castro Valley, California. I just called and asked for the manager to call me in the morning and a rude employee named Anthony told me to call him myself and he wouldn't call me. I was so irate I went down to...

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Helpful?
Thank dledward
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

Dear dledward, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We also promise to resolve the problem you are addressing. Thank you very much for staying with...

Salt Lake City, Utah
Reviewed 6 January 2017

Good value for the price. I stayed here because it is close to relatives I visited. My room was clean and quiet. Staff courteous. Breakfast reasonable. It is close to Eden Hospital, otherwise not much in walking distance. Wifi a bit slow.

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Helpful?
Thank michaelslc2016
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

Dear michaelslc2016, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated!...

Tukwila, Washington
Reviewed 8 September 2016 via mobile

We stayed here for two nights, its about 30mins to San Francisco if you don't hit the morning or afternoon traffic. If your heading to SF I suggest you get on the road by 9am. Though this is a pet friendly Inn it doesn't really have a dog area; just a warning other pets dropping aren't picked up by their...

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Helpful?
Thank Harold L
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

I am happy to learn that you enjoyed the breakfast offered and Thank you so much for your compliments to our waffle and fresh fruits. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We want you to feel at home,...

Hermitage
Reviewed 24 August 2016

sorry, I don't have 200 in my review but I can tell you that we enjoy ourselves. walking distance to a very good place to eat down the street. they sereved everything we like the breakfast and the people that waited on us. we will be back there to eat again.

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Helpful?
Thank A7317UUjohns
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking...

Reviewed 9 July 2016

Our stay at this hotel was booked almost 7 months in advance. when we arrived to check in we where told that the room we booked was not available. They offered us a discount to take another room. We never got the discount. Air conditioner did not work. One of the two beds had a larger that basket ball size...

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Helpful?
Thank Michael B
Arvind P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Inn

Address: 2532 Castro Valley Blvd., Castro Valley, CA 94546-5408 (Formerly Quality Inn Castro Valley)
Region: United States > California > Castro Valley
Price Range: RM462 - RM770 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Quality Inn Castro Valley Hotel Castro Valley
Holiday Inn Castro Valley
Castro Valley Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
1 question
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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the 2nd floor...much quieter”
jenniferparas, 27 Mar 2017 | Read review
“If you bring kids - its better to get a room on the ground floor.”
Shazalia, 16 Dec 2014 | Read review
“I was in 110 and was happy with it”
Mark916, 24 Jun 2014 | Read review
“If you care about a view, be sure to ask. Our view was of a metal building, but that was just fine for us, it was private and quiet on that side.”
874debbiem, 30 Oct 2013 | Read review
“Do not get a room on the east side because of the noisy business next door.”
sharone956, 4 Sep 2013 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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