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BEST WESTERN Pine Tree Motel

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#1 of 4 Hotels in Chino
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Pine Tree Motel
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300 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pine Tree Motel
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Showing 283: English reviews
Reviewed 23 May 2016 via mobile

Very pleasant place to stay. Very nice landscaped grounds, friendly staff, and pretty good continental breakfast. Would stay here again in a heartbeat. No hard boiled eggs which would of been another option for protein.

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Helpful?
Thank Fred P
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Lakeside, CA
Reviewed 6 May 2016

We booked with Orbitz and when we arrived the room was not exactly as shown on the website. Building one where most of the 2 queen beds is located is away from the more tropical settings of the other rooms. The motel mostly offers a room with a single queen or single king but are fairly larger than the one...

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Helpful?
Thank sheilacolon
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Phoenix, Arizona
Reviewed 4 May 2016

My husband and I spent one night here to shorten our drive time. It is an older motel, but has been remodeled. We were able to park right outside our room which was nice. We had a king room that was clean and comfortable. The bed was too firm for our liking, but the sheets and pillows were all in...

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Helpful?
Thank mikayla73
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

George Town, Grand Cayman
Reviewed 3 May 2016

Good clean comfortable accommodation - nothing pretentious just good value for money. This was a solo trip going to a local air show. It provided me with all I needed, a comfortable bed and a good shower with OK restaurants nearby. Basic complimentary breakfast included but I was up too early to benefit from I!

Review collected in partnership with Best Western
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Helpful?
Thank alastair53
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 26 April 2016

The staff was nice, the room was pleasant and the breakfast was good. The only downfall is the continuous need to sign into the Internet if you don't continuously use your device. Also recommend avoiding the restaurant across the street, food was awful. We did like Dickeys.

Review collected in partnership with Best Western
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Helpful?
Thank 348norah
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

London, England
Reviewed 23 April 2016

Location Hotel is located on the central avenue in Chino, which is an area south of the mountains, full of large US parking lots with variety of shops & fast food restaurants. There is a taco place nearby, CVS pharmacy, food market across the road etc. The main freeways of Intetstate 10 & route 60 are 5 min drive to...

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Helpful?
Thank docdot
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 19 April 2016 via mobile

To start the man in the front desk named Alfredo was super rude. I felt a sense of discrimination coming from him. Once in the room the tub was peeling and was forced to fish for dried paint! Unfortunately I didn't take pictures but I do remember the room number I stayed in which was 235. First and last time...

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Helpful?
Thank Fab_ee23
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Ontario, United States
Reviewed 3 April 2016

Very clean, large room with nice amenities. Friendly accommodating staff. I just went there to have a quiet night and that is what I got. I used the quiet time to put together my grandchildren's Easter Baskets and I needed scissors and tape which the front desk was happy to loan me.

Review collected in partnership with Best Western
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Helpful?
Thank Kelly G
San Antonio
Reviewed 1 April 2016

Had a very nice one-day stay here back in February. Pilar, the front desk clerk, was very cheerful and helpful at check in. The motel is in a very convenient location, just a 10-minute drive from Chino airport where I was doing some flight training. The room was spacious, clean, and quiet and there was adequate closet and dresser space....

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Helpful?
Thank STEVEN D
Vacaville, United States
Reviewed 27 March 2016

Excellent stay at this hotel. Staff was friendly and professional. Room was beyond expectations. Large HD TV, refrigerator, plenty of towels and amenities. All equipment worked well. Good breakfast with free newspaper. The entire property was neat and clean and we felt comfortable and safe here.

Review collected in partnership with Best Western
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Helpful?
Thank Stephen P
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Free High Speed Internet. ... more   less 

Additional Information about BEST WESTERN Pine Tree Motel

Address: 12018 Central Ave., Chino, CA 91710
Region: United States > California > Chino
Price Range: RM348 - RM451 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pine Tree Motel 2.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Pine Tree Hotel Chino
Best Western Chino
Chino Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pine Tree Motel staff and other travellers.
3 questions
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Questions? Get answers from BEST WESTERN Pine Tree Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay on ground floor where every footstep is heard from room above”
 of 5 bubbles canmarto, 19 Feb 2017 | Read review
“Avoid staying near the breakfast area unless you want to get woken up very early in the morning.”
 of 5 bubbles benz37, 5 Jan 2017 | Read review
“We had 1st floor room, short distance from office. It was quiet.”
 of 5 bubbles spillers64, 28 Dec 2016 | Read review
“Be sure you are in "new" section and away from street.”
 of 5 bubbles slykitti, 19 Oct 2016 | Read review
“Perhaps the rooms on the South Corridor are the best and somewhat insulated from the street noise.”
  • Ok closet space.
  • This is the outside window, I parked right in front every nite.
  • Awesome bed, surprisingly well-appointed room!
  • ESPN ATH, but its about promoting the room & TV which were excellent!.
  • Very clean shower and bathroom; more up-to-date than you would think.
  • Very nice TV with standard Best Western package that includes ESPN (obviously...).
 of 5 bubbles mjsmith777, 31 Aug 2016 | Read review
5 of 5