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Doubletree by Hilton Hotel Los Angeles - Commerce

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Doubletree by Hilton Hotel Los Angeles - Commerce
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865 Reviews from our TripAdvisor Community

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Showing 780: English reviews
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Los Angeles, California
Reviewed 3 days ago NEWvia mobile

I wanted to like this hotel, as it is new and located close to downtown and USC, where I had things to do. It is near a shopping area, the Citadel, which was handy for shopping. Otherwise the area is pretty run down. The hotel is new and they are still improving it. Here was the problem, the turned off...

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Helpful?
Thank Michele R
Las Vegas, Nevada, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The room is basic but clean, there is not a refrigerator or microwave but I requested one and they brought them up immediately. The front desk staff were on point, the bartenders and servers in the bar/restaurant were super friendly and accommodating! There is a nice courtyard with tables and when the weather is nice, it's a really great place...

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Helpful?
Thank MissHennessy
About Hotel's Favourite Review
Malmö, Sweden
Reviewed 3 days ago NEW

Reservation and service from Hilton staff was great. I had some trouble with the reservation on Momondo with Omoma. Itried to call them and I wrote to them. So far nobody has returned with information to tell me why i could not make reservation on Omoma. I had to call Doubble Tree Hilton Comerce and i payed 300$ more to...

Review collected in partnership with DoubleTree by Hilton
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Thank salimi2017
San Carlos, California
Reviewed 1 week ago NEW

Well we weren't notified that there was construction over wasn't working and we're on the fourth floor we are use the stairs I was definitely better for 10 minutes nobody offered anything for that also the pool is closed for maintenance which my son was so bummed out and we were not even offered Breakfast through all this which we...

Review collected in partnership with DoubleTree by Hilton
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Thank Z9602ARdavidg
Murrieta, California
Reviewed 1 week ago

Hotel is in a great location and pretty central to many attractions and things to do. The hotel was under construction for upgrades to lobby, dinning area, bar and guest rooms. I would recommend this hotel to people visiting Los Angeles.

Review collected in partnership with DoubleTree by Hilton
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Thank ajboudreau
Reviewed 1 week ago via mobile

The food & the fun, along with the shopping made for a very happy Mommy!! I was a little nervous about the location when I initially exited the freeway, but it was a whole different world once I turned the corner! The property was clean and quiet, plus courteous. If I'm ever in this neck of the woods, I'm staying...

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Thank penrobin
Reviewed 1 week ago

This a great hotel if you are planning to do some serious shopping! The Citadel outlets are literally a 20 yard walk across the parking lot. The outlets are huge! They have a variety of different stores for you to choose from. The hotel itself is under a renovation and the new rooms look nice! I am a fan of...

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Thank Lawrence B
California
Reviewed 1 week ago

This review is about the Front Desk service at Double Tree by Hilton in Commerce. Before staying here, I received negative reviews about the service here but I chose to ignore them and give Double Tree Commerce the benefit of the doubt. First of all, the Front Desk in general in any office/company is very important. They are the first...

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Thank JS072210
TomSGeneralManager, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered service problems. We appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our engagement with guests meet the highest customer service standards. I would like...

Dayton, Ohio
Reviewed 2 weeks ago

Hotel rooms are small not worth the grand i spent. Parking sucks not room for actual jotel guess too many business people and yheir meetings taking up spaces, breakfast buffet ok not worth the money either

Review collected in partnership with DoubleTree by Hilton
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1Thank tywanal2017
TomSGeneralManager, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this review

Please allow me to extend sincerest apologies that you did not receive service that is up to a par. Please rest assure that our renovation started December. Thank you for taking the time to provide your feedback on your experience. We are excited to bring you upgraded facilities and guest rooms. I do hope that you give us an opportunity...

Monterey Park, California
Reviewed 2 weeks ago

Reported issues on property and I was intimidated and threatened by hotel staff. I reported the incident to management and I was told I would be contacted by GM but I didn't hear from anyone at all. Horrible experience

Review collected in partnership with DoubleTree by Hilton
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Thank Nativespirit916
TomSGeneralManager, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered service problems. We appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our engagement with guests meet the highest customer service standards. We know that...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Doubletree by Hilton Hotel Los Angeles Commerce offers contemporary Southern California accommodations in the perfect location for business, vacation, shopping, or special occasion travel. ... more   less 

Additional Information about Doubletree by Hilton Hotel Los Angeles - Commerce

Address: 5757 Telegraph Road, Commerce, CA 90040
Region: United States > California > Commerce
Price Range: RM678 - RM1,174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Los Angeles - Commerce 3.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Orbitz and Travelocity so you can book your Doubletree by Hilton Hotel Los Angeles - Commerce reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Commerce
Commerce Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Los Angeles - Commerce staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel Los Angeles - Commerce staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Remember, the hotel is currently being remodeled so please call to check the progress to make sure it will not be a problem for you.”
 of 5 bubbles V5997CJlawrenceb, 13 Mar 2017 | Read review
“If you expect good service don't stay here!”
 of 5 bubbles PaulC12345, 23 Feb 2017 | Read review
“Outlet Mall in walking distance”
 of 5 bubbles jimmyh146, 17 Jan 2017 | Read review
“Get a suite if you can afford it. Rooms are smaller than expected.”
 of 5 bubbles EzeWaldorf_MD, 6 Jan 2017 | Read review
“Avoid the weekend and holiday periods because the mall parking will be hard to navigate through.”
 of 5 bubbles mike-in-bako, 3 Jan 2017 | Read review
5 of 5