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Crowne Plaza Concord

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359 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Granbury, Texas
Reviewed 4 May 2015 via mobile

Unfortunately on our 4/30 check-in day, there was a power outage that affected this very large convention-style hotel and all it's surrounding businesses (SAMs, Starbucks, Trader Joe's, etc), including phone service and traffic lights - a real mess for everyone! Although we'd arrived just before noon, we didn't get to check-in to our room until almost 11pm and were exhausted....

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Helpful?
Thank dkatx84
Justin S, Manager at Crowne Plaza Concord, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin Saylor / Director of...

Redding, California
Reviewed 25 April 2015 via mobile

This is the hotel we stay in now every time we go to Six Flags. It is not the closest but for the price and distance it is the best we found and we love it. The hotel is close to the freeway and close to a In n Out burger we love to go. You may read that it...

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Thank Claudio A
Justin S, Manager at Crowne Plaza Concord, responded to this review

Dear valued guest; We appreciate your recent review on Trip Advisor. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin...

Washington
Reviewed 8 April 2015

Upon arriving at this hotel at 8:00 in the evening we were warmly greeted and checked in promptly. After a long day of driving we were looking forward to spending time in the pool and hot tub. Unfortunately the pool was quite chilly so we moved in to the hot tub but it too was quite chilly. Certainly not hot...

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Thank GrandmaShe
IHGCare, Guest Relations Manager at Crowne Plaza Concord, responded to this review

Dear GrandmaShe, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding the bed and room amenities. However, we’re sorry we fell below your expectation regarding the pool and bathtub temperature, bathroom and...

Berkeley, California
Reviewed 31 March 2015 via mobile

Although I only spent a night at Crowne, I'd have to say I'm very satisfied with everything about this place. The room is nice and clean, the services are okay since I think there's nothing superb about it. The location itself is not bad at all, located near the I-680 freeway so it's easy to go around from there. But...

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2Thank KevinWijaya
Justin S, Manager at Crowne Plaza Concord, responded to this review

Greetings from the Crowne Plaza Concord Hotel. Thank you for your positive comments and for reviewing our hotel. Input from our guests is of great value to us, and we are grateful for you letting us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look...

Chico, California
Reviewed 30 March 2015

We stayed here one night while visiting relatives. The hotel is very clean and well appointed. Considering the area, it is an excellent value. Our son and Daughter-in-law were placed in a room adjacent to ours with no problem. Very convenient.

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1Thank enkidog
Justin S, Manager at Crowne Plaza Concord, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin Saylor / Director of...

Reviewed 24 March 2015 via mobile

This is a wonderful hotel property. The amenities are fantastic. The hotel is very spacious with an indoor courtyard. The rooms are modern and clean. The staff is very friendly and accommodating. The price is good as well. I would recommend this hotel to anyone having to stay in the area.

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1Thank WaterOp
Justin S, Manager at Crowne Plaza Concord, responded to this review

Greetings from the Crowne Plaza Concord Hotel. Thank you for your positive comments and for reviewing our property. Input from our guests is of great value to us, and we are grateful for you letting us know about your stay at the Crowne Plaza. Thank you for recommending our hotel to others. We appreciate your business and look forward to...

Kamloops, Canada
Reviewed 14 February 2015

Oh dear where do I begin? This sad old dowager really needs a facelift. We stayed 2 nights and had to vacate our first room the first night because the AC didn't work and Concord was experiencing a heat wave in February. The room we eventually ended up in had a working AC but was tired, old and dare I...

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2Thank Patricia H
Nicholas P, Manager at Crowne Plaza Concord, responded to this review

Hello Patricia H. Thank you for your review and we appreciate you visiting us all the way from Canada. I would like to personally apologize for the cleanliness issues you faced on your recent visit with us. When it comes to hospitality, there are certain things you can control and the cleanliness of the rooms and the working order of...

Atlanta
Reviewed 11 January 2015

Hotel is right across the street from Trader Joe's and Sam's Club. Nice courtyard inside hotel. There was an airfield right outside our window on the back of the hotel where you can see small planes take off. The fitness room has 7 machines, two out of order as you can see in the picture. Rooms are nice with a...

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Thank vr2650
Justin S, Manager at Crowne Plaza Concord, responded to this review

Dear valued guest; We appreciate your recent review on Trip Advisor. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin...

Cape Town, South Africa
Reviewed 4 January 2015

I come here for work, so it's not on my top places to visit. Nice rooms, they're a little bit older, but nothing too bad. Getting to the rooms is a bit of a trek. The hallways snake around and can go on for quite a bit, it left me a little dizzy. The lobby/hotel bar is nice, but it's...

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1Thank Ketevan M
Nicholas P, Manager at Crowne Plaza Concord, responded to this review

Hello TreenaKravm, We truly appreciate every guest response and thank you for yours. Making our guests here for work feel at home is one of our top priorities. I'm happy to see that you enjoyed our happy hour and wine selection. I'm sorry you found our location a little dull and trapped with no vehicle. Next time your here our...

Sacramento, California
Reviewed 28 December 2014

Stayed here for 2 weeks for work as a solo female. Arrived the first night at about midnight and was pleased that it was in a decent area. Large rooms with good amenities (mini fridge, microwave, flat panel tv). First week was in room 320. Nice being on the end so very quiet, but this room in-particular needed new carpeting....

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1Thank sweetonme
Justin S, Manager at Crowne Plaza Concord, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin Saylor / Director of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Crowne Plaza Concord hotel is a full service property with 324 spacious guest rooms, offering all the amenities you expect including complimentary high-speed Internet access, complimentary parking and shuttle service. We are located conveniently in the San Francisco - East Bay area, right off highway 680, 25 minutes away from Oakland Airport and only 35 minutes east of downtown San Francisco. Our meeting and banquet facility offers over 33,000 square feet of flexible function space, including our California Ballroom, Sequoia Amphitheater and our beautiful indoor Atrium with lush gardens and koi ponds, a perfect setting for weddings and special events. The Crowne Plaza Concord has an appealing array of features and services that are sure to please. While you are here, you will appreciate the business center and you are sure to enjoy the indoor pool and whirlpool and NEW Vineyards Chop House - BAR on-sit. Concord is home to a multitude of corporate businesses, restaurants, shopping centers and department stores. Business travelers, families and visitors can enjoy Buchanan Fields Golf Course right next to the hotel, Concord's Waterworld California, nearby Mount Diablo, Blackhawk Automotive Museum, and Napa Valley Wine Country. ... more   less 

Additional Information about Crowne Plaza Concord

Address: 45 John Glenn Dr, Concord, CA 94520-5604
Region: United States > California > Concord
Price Range: RM441 - RM971 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Number of rooms: 324
Reservation Options:
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Also Known As:
Crowne Plaza Concord Hotel Concord
Concord Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Concord staff and other travellers.
7 questions
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Questions? Get answers from Crowne Plaza Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The executive rooms are larger, but the regular rooms are a decent size.”
 of 5 bubbles cachetes73, 28 Feb 2017 | Read review
“Ask for rooms away from ice machines with views to the front of the hotel.”
 of 5 bubbles thomasbV2317BE, 16 Feb 2017 | Read review
“We were on the first floor and could hear the guests on the second floor walk across the room.”
 of 5 bubbles tcarpe8615, 17 Jan 2017 | Read review
“avoid rooms near ice machines and elevators”
 of 5 bubbles SamB29, 27 Nov 2016 | Read review
“I like the Buchanan wing that overlooks Buchanan Field airport. Can be noisy in the a.m. but it's interesting.”
 of 5 bubbles jcd1000, 17 Nov 2016 | Read review
5 of 5