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Crowne Plaza Costa Mesa Orange County

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Traveller (123)
Room & Suite (65)
Dining (15)
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Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor2%
  • Terrible3%
Travellers talk about
“front desk”(138 reviews)
“orange county”(61 reviews)
“holiday inn”(22 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (718)
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1 - 5 of 704 reviews
Reviewed 3 weeks ago via mobile

I stayed there for 3 nights in Mar 2018. The property is not up to the Crowne Plaza standards. 1. Carpet is worn and even ripped in sone places. 2. Shower head was broken in my room. 3. Room had a massive Air conditioner and...More

Thank rsatnam
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 3 weeks ago

We are very grateful of the recent visit and vital information regarding your stay. It saddens us to hear your expectations were not met due to the condition and noise of room. Please know we will be making major upgrades towards the end of the...More

Hotel's Favourite
Reviewed 5 December 2017

I've actually stayed at the Crowne Plaza in Costa Mesa several times in the last three years -- almost always on a business trip. My last stay was four nights as I had to attend a local trade show. I just love the location. Right...More

1  Thank Amelia P
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 6 December 2017

Dear Amelia P., We are so excited you have decided to make Crowne Plaza in Costa Mesa your home over the past several years. Glad to know you have enjoyed the central location, exceptional service and comfort. We look forward to your next visit. Warm...More

Reviewed 18 March 2018

I wrote a review including photos in November 2016 and got the following response from Guest Relations. To date, the carpet has STILL NOT BEEN REPLACED and looks horrible. It makes the rooms feel dirty and it's completely unacceptable that the owners of this hotel...More

Thank Robert D
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 5 weeks ago

Dear Robert D., Again we are thankful for the recent stay and vital feedback regarding the carpet. I am so sorry this has still been a challenge you have faced with us. I assure you the management team and ownership are aware of your comments...More

Reviewed 12 March 2018

Hotel staff, food and room were excellent. Bell Captain Greg Sandusky went out of his way to make our evening enjoyable. Location is ideal for theatre, shopping and dining. Will return for future performances.More

Thank bluewaters1222
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 16 March 2018

We are happy you enjoyed recent stay at the Crowne Plaza in Costa Mesa. Thank you for the kind remarks regarding Greg, he has been loyal employee of the hotel for many years. Look forward to your next visit. Warm regards, Aldo Casanova Guest Service...More

Reviewed 11 March 2018

Sorry, this place is not even close to what a crowne plaza is about. rooms are small, windows a/c ,thought they don't make them anymore. stained carpets, small rooms, beds are comfy, but thats it. amenities? plastic cups in bathroom, really? did not even re-fill...More

Thank srimanone
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 16 March 2018

Dear Srimanone, Thank you very much for the recent visit to our property. We are very sorry we fell short of your expectations when it came to the carpet and amenities. We are currently in the process of replacing some of our carpet and upgrading...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$118 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (123)
Room & Suite (65)
Dining (15)
Pool & Beach (12)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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annepaulsen42
26 May 2017|
AnswerShow all 3 answers
Response from Stephanie D | Reviewed this property |
It depends on your booking. I paid $10 extra for breakfast for 2 and internet to be included. The breakfast buffet is awesome!
0
Votes
Ivbp68
14 September 2016|
AnswerShow all 4 answers
Response from Ivbp68 | Reviewed this property |
Greetings, When we stayed there the parking was included. I suggest you to call the hotel. Phone: (714) 557-3000
1
Vote
Verock A
14 September 2016|
AnswerShow all 4 answers
Response from Ivbp68 | Reviewed this property |
Greetings, Their check in is at 3:00PM and check out at 12:00PM.
1
Vote
Room Tips
"Ask for ANY room where the carpet has been replaced!"
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"Facing the parking lot is not too noisy and you can keep an eye on your car."
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"Just avoid it altogether. Stay elsewhere"
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"All rooms are nice, but as always, streets are noisy. If you can get a non-street room, it will be even..."
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