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Crowne Plaza Costa Mesa Orange County

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Crowne Plaza Costa Mesa Orange County
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652 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Costa Mesa Orange County
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Showing 639: English reviews
Pittsburgh, Pennsylvania
Reviewed 26 August 2015

Had a wonderful time during our training conference, My room was very nice, modern with all the comforts of home. All staff members I encountered were friendly and professional. One of the BEST Crowne Plaza I've stayed at!

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Helpful?
Thank Del M
Santa Barbara, California
Reviewed 24 August 2015 via mobile

I stayed at the Crown Plaza Hotel & Javier was there to help me out. I had arrived at the hotel but wanted to check in earlier than expected cause I had a tee time @ 2 Javier looked up his computer and I was ready to check in. Javier asked me about golf & said we have a bar...

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Thank Matthew L
Miami, Florida
Reviewed 18 August 2015

Great staff and available services. Manager (Sebastian I believe) was extremely helpful in providing guidance in the local area. Clean comfortable rooms and pool facilities. Great bar beside the lobby and ample parking. Conveniently located to shopping and some fantastic restaurants. We will stay here again.

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Thank gogo30
San Diego, California
Reviewed 12 August 2015

I'm giving this hotel 3 stars ONLY because of the manager. I stayed at this hotel over a year ago for business and had a good experience. I was again on a business trip and because of my previous experience I decided to stay at this hotel. The front desk staff is not sincere or very accommodating. The front desk...

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1Thank Picollo99
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Picollo99, Thank you very much for your recent stay. We are very sorry to hear of the challenging time you faced while interacting with our employees. The information provided is vital to the continual growth and success of our company and will be used as a training tool for our employees. We hope that we can welcome you back...

Canada
Reviewed 4 August 2015

We've stayed here multiple times in the past and each and every time, the staff have been one of the best we have ever encountered. We travel a moderate amount and have stayed in numerous hotels and this is certainly one of the better ones, because of the staff. They were especially helpful with any requests we had and truly...

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Thank 604bob
San Francisco, California
Reviewed 4 August 2015

After a long day of traveling, I arrived at this hotel at 7 PM. I went to the front desk and told Sebastian (yes, I'm naming names) that I had a reservation. He was super cocky and told me my room wasn't ready yet so I'd have to wait. Not ready at 7 PM?? Again he repeated that I'd have...

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2Thank Lori T
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Lori T, Thank you for your recent visit to our property. We are very sorry for the terrible experience you had at our hotel. We are currently investigating the situation with our management team. We hope your visit will not discourage your from visiting one of our many IHG Hotels located around the world. If you have any further...

Santa Rosa, California
Reviewed 1 August 2015

Besides the hotel being a great location to the 405 freeway and to McDonald's next store, the hotel is well-maintained and the hotel staff are pleasant and helpful. Also, I was very pleased with the way the hotel staff helped me solve a problem with a charge on my credit card. Thanks!

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Thank Rob G
Reviewed 29 July 2015

After another return visit to this hotel, im still surprised at how helpful and friendly the staff are. They literally go above and beyond to help you. Theyre very welcoming and I cant sing their praises highly enough, especially Javier and Josh at reception. The hotel is in a great location, with the hotel running complimentary shuttle buses. The rooms...

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1Thank Gemmarichards
Cranford, New Jersey
Reviewed 28 July 2015

The food was great, and I found the staff helpful and friendly, especially the early morning service in the restaurant. I would have given it a higher review but the rooms need a facelift. I loved the design but some things were a bit worn, paint needed a touchup, etc. For my purposes the location worked well.

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Thank Barbara H
Reviewed 25 July 2015 via mobile

Stayed here for two nights using rewards points then extended staying another two nights. Room was a large suite, clean, a great room for two adults and two children. We used this as a base whilst visiting Disneyland, Huntington Beach and the balboa island areas. The front desk staff, Janet was extremely helpful with any request or help needed when...

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Thank 270wayneb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Region: United States > California > Orange County > Costa Mesa
Price Range: RM589 - RM1,089 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Costa Mesa Orange County CA
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Costa Mesa Orange County staff and other travellers.
4 questions
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5 months ago
Florida
5 months ago
Houston, Texas
California Cilty
over a year ago

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Questions? Get answers from Crowne Plaza Costa Mesa Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the street for a quieter experience.”
 of 5 bubbles rschiller, 14 Jan 2017 | Read review
“Ask the check in person for an up-graded room.., they have a few.”
 of 5 bubbles hgenekoch, 21 Dec 2016 | Read review
“The 2nd floor rooms are darker than the others, try to get a room on higher floors”
 of 5 bubbles AshanSam, 12 Dec 2016 | Read review
“Go a suite 529 for two rooms, two baths, and complete quiet.”
 of 5 bubbles ThuanMTran9, 3 Dec 2016 | Read review
“They are all the same”
 of 5 bubbles DrLuv, 18 Oct 2016 | Read review
5 of 5