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Crowne Plaza Costa Mesa Orange County

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648 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Costa Mesa Orange County
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Showing 635: English reviews
Reviewed 20 July 2015 via mobile

A/C unit making lots of noise and they leave all the dishes in a middle of corridor and there is no one to even pick them up. At the bar they don't know even how to make any cocktail and we were waiting for our room to get ready for an hour after driving 8 hours to get there. Also...

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Helpful?
1Thank Mammy C
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Mammy C, Thank you for your recent visit to our property. We are so very sorry to hear of the challenging experience you had during your visit. The vital feedback provided is taken as a gift, and shall be passed along to our management staff as we strive to become better everyday. Please feel free to contact me personally...

Los Angeles, California
Reviewed 16 July 2015

We stayed here for 4 days. It was wonderful! The staff went out of their way to be sure that we had all that we wanted and needed. They treated us as honored guests and we felt at home immediately. I especially want to say thank you to Christian, Shane, Wailea, Guillermo, Carmela, Javier, Jeanet, Roxsana, and the General Manager...

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Thank Nancy O
Taipei, Taipei, Taiwan
Reviewed 9 July 2015

Hotel is at a great location, right off the 405 freeway, next to McD and walkable distance to South Coast Plaza. Lobby is quaint, I like the lobby. You can buy snacks and refreshments at the lobby. Check-in was fast and friendly. Frontdesk personnel was utmost friendly and humorous too. Alleyway to the room was not lighted enough, there were...

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Thank JennyP214
Norwich, United Kingdom
Reviewed 7 July 2015 via mobile

I needed to stay in the area on the way from LA to San Diego. Welcomed by the staff was great. They were very helpful and spotted I had a bag of Strawberries - offering to send up a fridge to the room. Nice touch. The room was great, and as always with Crowne Plaza's in my experience the bed...

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Thank Stevencclarkson
Ventura, California
Reviewed 25 June 2015

Look, if you want a resort stay at a resort, but for a CLEAN nice room with a GREAT staff this is the best I've found in the area. One big plus - no working girls in the bar or pool area. Just a nice clean place to lay your head for the night.

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1Thank Don M
Hattiesburg, Mississippi
Reviewed 22 June 2015

Just a quick Uber or Taxi ride from the airport, or call complimentary hotel shuttle to come pick you up. Not much to say about the hotel since we were only here for a couple of days passing through on our way to and from Puerto Vallarta, but the rooms are nice and the showers have the best water pressure...

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Thank Michael B
Reviewed 20 June 2015 via mobile

This is my sixth stay with the hotel and I have received platinum first class service from the front of the hotel to the back. The shuttle driver Dave is outstanding and friendly. Roksana at the front desk is always smiling providing caring and friendly service to weary travelers. Carmela, Ana and Guerimo (?) delivered the best restaurant service and...

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Thank Tekeace
San Francisco, California
Reviewed 9 June 2015

Outdated and uninspiring architecture from the 70's. Reminds me of the "old" Vegas. I love dogs, but I would never bring 4 large-breed dogs into a hotel. But this hotel allowed it. Every time you would get inside the elevator is smelled like "dog". One time I had to ride up with the cleaning carts (they share the same elevator)...

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2Thank Joe P
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Joe P, Thank you for the recent visit to our property. We are very sorry to hear of the frustrations and challenges you faced during your stay. Your vital feedback is important as we continue to strive to improve facility and services. We look forward to hearing back from you so that we can ensure your next visit to...

Los Angeles, California
Reviewed 1 June 2015

This place is a monument to shabbiness. The carpet is old and worn out. The walls are covered in empty drill holes that never got patched after removing fixtures. The pool towels are stained and frayed and compare unfavorably to my dish rags at home. The carpet in the room had burn holes and the trim was all chipped and...

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3Thank MikeMichaels
Aldo C, Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Mike Michaels, Thank you for your recent visit to our hotel. We appreciate you taking the time to write your feedback, as it is critical to our success as we strive to improve our services and facilities. We are very sorry we fell short of your expectations, and also for any frustration you may have experienced. Please know that...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 1 June 2015

I used to live in OC. I've stayed at many hotels because I visit often as my parents are older. The reason I say the Crown Plaza is the best because of central and convenient location (I was at the hotel within 15 minutes of landing and grabbing my car rental from National); newly renovated and comfortable rooms, great sound...

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1Thank ThuanMTran9

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Region: United States > California > Orange County > Costa Mesa
Price Range: RM532 - RM988 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Costa Mesa Orange County CA
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Costa Mesa Orange County staff and other travellers.
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4 months ago
Florida
4 months ago
Houston, Texas
California Cilty
over a year ago

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Questions? Get answers from Crowne Plaza Costa Mesa Orange County staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the street for a quieter experience.”
 of 5 bubbles rschiller, 14 Jan 2017 | Read review
“Ask the check in person for an up-graded room.., they have a few.”
 of 5 bubbles hgenekoch, 21 Dec 2016 | Read review
“The 2nd floor rooms are darker than the others, try to get a room on higher floors”
 of 5 bubbles AshanSam, 12 Dec 2016 | Read review
“Go a suite 529 for two rooms, two baths, and complete quiet.”
 of 5 bubbles ThuanMTran9, 3 Dec 2016 | Read review
“They are all the same”
 of 5 bubbles DrLuv, 18 Oct 2016 | Read review
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