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It was a good hotel, we had an issue that was resolved. Pool area is amazing and valet was a plus. There was a $36 dollar fee per day because it was a disney area and that included wifi. The coffee was good and the...More
This hotel was the choice for our real estate group to meet. The rooms provided for a comfortable sleep time. There was a restaurant lounge area right off the lobby. Food was good and the staff was even better. Imelda Rodriguez, our hostess and waitress,...More
This hotel reminds me of the way all hotels used to be back before the glut of economy brands like Hampton, Holiday Inn Express and Fairfield. Although its not a high rise, its nicely appointed and has friendly and helpful staff. The rooms are very...More
We stayed overnight at this hotel last weekend so we could focus on our Christmas shopping at South Coast Plaza for two consecutive days. We did the same thing last year and since we had a very positive experience then, we decided to stay there...More
The air conditioner ran continously. It was cold and we turned heat up to 75 degrees. As soon as the thermostat reached 75 degrees, the heater shut off and the air conditioner automatically started blowing cold air. Even turning off the thermostat did not help....More
Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange CountyResponded 19 December 2015
Thank you so much for taking the time to leave your vital feedback in regards to your stay. We are very sorry to hear of the challenging time you had with heater. We would have appreciated the opportunity to fix your heater while...More