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The Westin South Coast Plaza

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The Westin South Coast Plaza
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802 Reviews from our TripAdvisor Community

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Showing 771: English reviews
Los Angeles, California
Reviewed 9 May 2013

When we arrived we were greeted by a very rude reception/reservation person (female, short, dark hair). She gave us a letter that said that no electricity or hot water will be available for 2 of the 3 days we were staying. Please see the photo that I uploaded. Why couldn't I have been notified about this when I booked the...

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Helpful?
2Thank X G
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Jack T, Our deepest apologies for your experience. We strive to take care of our guest to deliver memorable connections. We will share your feedback with your team so they understand the impact they had on your visit. Guest Relations Manager

TN
Reviewed 7 May 2013

Perfect location for business. Staff was quick and helpful. Easy check In. Nice, standard Westin rooms. Scott's and maestros both close by for a good dinner. 4 mins to airport. It's easy to find, right off the highway. Can't find much wrong.

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Helpful?
1Thank JCFFB
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear JCFFB, We are delighted to hear that your business needs were met when you visited our hotel. We look forward to your return visit. Guest Relations Manager

Las Vegas, Nevada
Reviewed 7 May 2013

My wife and I attend the Ford show every year at Buena Park. Since our last nightmare staying at Knotts Berry Farm Hotel we have decided to try other venues. For the first year now we started at the Westin in Costa Mesa. The room was very nice. The grounds were extremely well kept. There is a wide variety of...

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Helpful?
1Thank john_in_vegas22
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear John_in_vega, Thank you for staying with us. We truly appreciate your feedback. Guest Relations Manager

El Segundo, California
Reviewed 6 May 2013

Nice lobby with restaurant and bar, very friendly staff. Room was clean, comfortable and large. The location is great close to shopping and many restaurants. The fitness centre was adequate, several treadmills, elliptical machine and a bike, a cable machine and some free weights. Only downside was the exorbitant parking fee. Would stay again and recommend to others but caution...

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Helpful?
1Thank deislandman
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear deislandman, Thank you for staying with us at The Westin South Coast Plaza Hotel. We value your feedback. We strive to deliver experiences that are memorable. We hope you will give us another opportunity to exceed your expectations. Guest Relations Manager

Chicago, Illinois
Reviewed 6 May 2013

Okay, I am a bit biased because I love the South Coast Plaza mall, and having a bridge leading to that mall from this hotel makes me happy. Another thing that makes me happy is the Westin signature fragrance that lightly and tastefully permeates the hotel. The same fragrance is present in their lotion and other toiletries. In fact, I...

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Helpful?
1Thank Lisa V
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Lisa V, Thank you for letting us know how you felt during your recent experience. We value your opinion. We are glad to hear you will be coming back. Guest Relations Manager

Dix Hills, NY
Reviewed 3 May 2013

We drove up to the hotel and were offered valet parking for an additional $30. We declined only to be charged $20 for the privilege of parking in a garage across the street. This would have been acceptable if we had known in advance but we did not. Perhaps the most irritating part of our stay is that we were...

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Helpful?
2Thank arlyjb
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear arlyjb, Thank you for your feedback. Our apologies, that your experience did not meet your expectations. Guest Relations Manager

Washington DC, District of Columbia
Reviewed 2 May 2013

I stayed here for one night for work and it was a very fine hotel. My room was spacious and clean, though the bathroom was starting to look a little over-used. There is a large pool and very nice gym that overlooks the pool area. I stayed here for business, so didn't get a chance to use many facilities other...

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Helpful?
1Thank Kate G
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Kate G, Thank you for staying with us at The Westin South Coast Plaza hotel. We are delighted to hear that you enjoyed your visit. Guest Relations Manager

Concord, North Carolina
Reviewed 24 April 2013

I will be brief. On the 3rd day of our stay, a Sunday, my wife and I spent the afternoon at the pool. It was a beautiful day, the pool was quiet, and very relaxing. We had tickets to see "Billy Elliott" next door at the Arts Center. When we returned to our room at 5pm, starting to clean up...

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Helpful?
1Thank James M
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Jim90068, Our deepest apologies that you had this unfortunate experience. We value you as a Starwood Preferred Gold member and will ensure that we take your feedback to improve the service we provide to our valued guests. We hope you will give us another opportunity to deliver for you. Guest Service Manager

nj
Reviewed 19 April 2013

I have stayed here several times and always enjoyed it. The room is big and comfortable although time for some improvements. Staff is friendly although the most I ever got to try was a quick coffee even though they have coffee service in the room. Hats off to the hotel for $1 water for convenience when everyone lose wants to...

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Helpful?
1Thank Rich W
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Rich W Thank you so much for staying with us. We hope to see you on your next stay.

Michigan
Reviewed 8 April 2013

I've probably stayed at this hotel 30 times over the last six or seven years. He lobby was remodeled about five years ago and it is pretty nice. There are nice amenities and a fountain that adds to the ambiance, but the location is the best thing about this hotel. It is located 10minutes north of John Wayne (Orange County)...

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Helpful?
1Thank Wolverine325
CostaMesaWestin, Guest Relations Manager at The Westin South Coast Plaza, responded to this review

Dear Wolverine325, Thank you for your recent visit with us. We truly appreciate feedback on our valued guest experiences. We do have complimentary internet in the lobby for our guest use. We hope that you will come back and visit us on your next visit. Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
A stay at the Westin South Coast Plaza, Costa Mesa allows you to discover the culture, glamour and excitement of Orange County. Close to theater, shopping, Disneyland, Knott's Berry Farm, and more! ... more   less 

Additional Information about The Westin South Coast Plaza

Address: 686 Anton Blvd, Costa Mesa, CA 92626-1920
Region: United States > California > Orange County > Costa Mesa
Price Range: RM784 - RM1,537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin South Coast Plaza 4*
Number of rooms: 392
Reservation Options:
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Also Known As:
The Westin South Coast Plaza Hotel Costa Mesa
Costa Mesa Westin
Westin South Coast Plaza
Westin Hotel Costa Mesa
Westin Costa Mesa
Westin South Caost Plaza
The Westin South Coast Plaza Costa Mesa, CA - Orange County
Hotel Style:
#4 Green Hotel in Costa Mesa
#5 Family Hotel in Costa Mesa
#5 Business Hotel in Costa Mesa
#6 Romantic Hotel in Costa Mesa
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Questions & Answers

Here's what travellers have asked, with answers from The Westin South Coast Plaza staff and other travellers.
2 questions
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Allen, Texas
Las Vegas, Nevada
over a year ago

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Questions? Get answers from The Westin South Coast Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only downside is the rate they charge for overnight parking. It's is ridiculously overpriced if you ask me.”
 of 5 bubbles Ah-Lung, 2 Feb 2017 | Read review
“The disabled rooms are huge and more than accommodating.”
 of 5 bubbles Ratcheeseman, 13 Dec 2016 | Read review
“Get a high floor for the view.”
 of 5 bubbles foodnwine2522, 6 Nov 2016 | Read review
“Try to get a room that does not look over the freeway. The pool is not very cool either.”
 of 5 bubbles rachaele30, 19 Oct 2016 | Read review
“Higher Floor, preferably 16th floor”
  • Seating cum Dining room of 16th floor Suite
  • Outside view from the Room
 of 5 bubbles Santi501, 29 Sep 2016 | Read review
5 of 5