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Rooms are clean, spacious, and beds are comfy. Only thing we don’t recommend is the restaurant. Food is just so so. I had a calamari po’boy. It was po. Just fried calamari on slider buns. No sauce. No lettuce. Room service breakfast they forgot the...More
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This was an excellent hotel from any angle: customer service of front desk and restaurant staff, great location for Silicon Valley business, spacious, well-designed and very clean room with a large bathroom - and even a place to plug in my electric car! You can...More
We were very happy with this hotel. It appears the 8th floor was recently remodeled. Carpets in the hallway and room looked new. Everything else looked great, tastefully decorated and very well maintained. My only complaint was the bed was too soft. I had requested...More
Response from Katie W, Manager at Juniper HotelResponded yesterday
Thank you for taking time to share your feedback regarding your recent stay with us here at the Juniper. We are sorry to hear that you did not rest comfortably during your stay due to the firmness of the mattress, we will certainly look into...More
Listen, if you're looking for a very stylish hotel in a good location and super comfy beds then the Juniper is great.
I can't fault anything about the fabric of the place - it's clean, smells nice, has free apples, you can hire bikes.
Response from Katie W, Front Office Manager at Juniper HotelResponded 4 days ago
Thank you so much for sharing your recent experience with us. We are disappointed to hear you did not find our staff smiling. Our goal is to always provide genuine and friendly service with all of our guests. I will personally meet with my...More
I booked and selected 1 bed for the business trip. However, Juniper messed up and didn’t provide me w the proper room. Lukas at front desk was rude and demanded that I provide proof that I requested a single bed room. Once he saw the...More
1 Thank Fredy R
Response from Katie W, Manager at Juniper HotelResponded 1 week ago
Thank you for your stay and feedback. I’m sorry to read you were disappointed with the room type booked. Unfortunately on our end, the third party through whom you booked sent the reservation through in a room with 2 queen beds. I will follow...More
Yes, this hotel, like all full service hotels, places a hold on your credit or debit card for incidental expenses. The hold is $50 per night and takes 5-7 business days to drop off your credit card if there aren't... More
Yes, this hotel, like all full service hotels, places a hold on your credit or debit card for incidental expenses. The hold is $50 per night and takes 5-7 business days to drop off your credit card if there aren't restaurant charges or damages to account for.