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Juniper Hotel

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Traveller (84)
Room & Suite (54)
Dining (4)
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Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“silicon valley”(30 reviews)
“hilton group”(5 reviews)
“business trip”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Juniper Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Juniper Hotel
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (460)
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449 results
Traveller rating
227
136
52
17
17
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LanguageEnglish
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227
136
52
17
17
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All reviewssilicon valleyhilton groupbusiness tripgreat hotelsan josefree parkingwedding partymountain viewhilton honorsboutique hotelroom servicefitness centereasy accessself parkingthe hotel staffnice staywine tasting
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1 - 5 of 449 reviews
Reviewed 2 days ago

Rooms are clean, spacious, and beds are comfy. Only thing we don’t recommend is the restaurant. Food is just so so. I had a calamari po’boy. It was po. Just fried calamari on slider buns. No sauce. No lettuce. Room service breakfast they forgot the...More

Review collected in partnership with Curio – A Collection by Hilton
Thank Edith S
Hotel's Favourite
Reviewed 2 weeks ago

This was an excellent hotel from any angle: customer service of front desk and restaurant staff, great location for Silicon Valley business, spacious, well-designed and very clean room with a large bathroom - and even a place to plug in my electric car! You can...More

Thank JamesDMo
Reviewed 6 days ago

We were very happy with this hotel. It appears the 8th floor was recently remodeled. Carpets in the hallway and room looked new. Everything else looked great, tastefully decorated and very well maintained. My only complaint was the bed was too soft. I had requested...More

Thank Marlin500
Response from Katie W, Manager at Juniper HotelResponded yesterday

Thank you for taking time to share your feedback regarding your recent stay with us here at the Juniper. We are sorry to hear that you did not rest comfortably during your stay due to the firmness of the mattress, we will certainly look into...More

Reviewed 1 week ago

Listen, if you're looking for a very stylish hotel in a good location and super comfy beds then the Juniper is great. I can't fault anything about the fabric of the place - it's clean, smells nice, has free apples, you can hire bikes. It's...More

Thank NorthernFamilyOfFour
Response from Katie W, Front Office Manager at Juniper HotelResponded 4 days ago

NorthernFamilyOfFour, Thank you so much for sharing your recent experience with us. We are disappointed to hear you did not find our staff smiling. Our goal is to always provide genuine and friendly service with all of our guests. I will personally meet with my...More

Reviewed 2 weeks ago via mobile

I booked and selected 1 bed for the business trip. However, Juniper messed up and didn’t provide me w the proper room. Lukas at front desk was rude and demanded that I provide proof that I requested a single bed room. Once he saw the...More

1  Thank Fredy R
Response from Katie W, Manager at Juniper HotelResponded 1 week ago

Fredy, Thank you for your stay and feedback. I’m sorry to read you were disappointed with the room type booked. Unfortunately on our end, the third party through whom you booked sent the reservation through in a room with 2 queen beds. I will follow...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$138 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$138 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (84)
Room & Suite (54)
Dining (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
xjennersonx
24 May 2017|
AnswerShow all 5 answers
Response from Chris I | Property representative |
Yes, this hotel, like all full service hotels, places a hold on your credit or debit card for incidental expenses. The hold is $50 per night and takes 5-7 business days to drop off your credit card if there aren't... More
0
Votes
scottsV6960JJ
1 April 2017|
Answer
Response from Katie W | Property representative |
We appreciate you taking the time to come back and update your review and look forward to assisting you again in the near future
0
Votes
relaxsd20
28 April 2016|
AnswerShow all 4 answers
Response from Rick L | Reviewed this property |
They do have a pool but it is 5 minutes walk. It is a 25 yard pool. However it is under renovation until end of May.
1
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Room Tips
"Elevators at end of building so most rooms shouldn't have a problem with noise. Rooms 8th floor..."
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"Higher is better for the view."
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"Ask for a room on the 9th floor facing northwest, you'll have a great view"
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"I like quiet so I chose to be away from street side. View was another building but was quiet."
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