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Riviera Shores Resort

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Riviera Shores Resort
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69 Reviews from our TripAdvisor Community

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Showing 66: English reviews
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Reviewed 1 week ago via mobile

Came to this resort for a timeshare presentation. Our appointment was at 9am, we arrived early and were greeted just fine! As soon as they got wind that we were not interested after only a few questions...their hospitality ended there! They gave us their little group presentation and then when they took us to the room where u get an...

Thank Norma V
Orting, Washington
Reviewed 1 week ago via mobile

This is a wonderful location with a tired hotel. Interior doors need replacing, bathtub drains are dirty, bathtub caulking is way paste the "use date" and it just is tired. Since I am an owner I am very unhappy with the situation. Maybe beach goers only care about the ocean?

1Thank lckugler
Park City, Utah
Reviewed 1 week ago

My parent's were supposed to celebrate their 45th wedding anniversary at this resort. TODAY!!! Booked the stay in 2016 & modified the room type on March 20th (arriving April 14). Both, the 3rd party and I contacted the hotel on various occasions. Each and every-single time. Not an exaggeration. Literally, every time we called we were told "we don't have...

Thank Juan F
Plainfield, Illinois
Reviewed 4 weeks ago via mobile

We stayed here for 6 nights and will not stay ever again. The room was spacious and nice but that's all I can say. The room was cleaned only one time during the 7 day stay, that is their policy. Also, this is a time share facility so there was a pitch to buy into it. The sales lady called...

1Thank schjul
Reviewed 21 February 2017 via mobile

We were invited here to stay in exchange for us doing a time share presentation. Nice place for an overnight or two, but I would never come here for an extended stay. First off your ocean view rooms are right next to the Pacific Coast Highway, so if you want to take a book on the balcony to enjoy the...

Thank deela13
Reviewed 13 February 2017 via mobile

Came for a relaxing weekend away. We arrived late on a Thursday for a 3 night stay. Was asked if I wanted to get reservations for a breakfast to listen to a sales pitch. I declined, but the concierge made reservations any way. When I didn't go to the breakfast/sales pitch I never agreed to attend, I was charged $20!!!...

Thank jkbaca
Reviewed 23 December 2016 via mobile

Let me start this out by saying that I travel a lot. My family is platinum members with diamond resort and they got a few rooms for everyone. The rooms were loud at night because of the road and train, there is music playing in the hallway all night long (I've never seen a resort do this), and our fridge...

2Thank joshowebb
Diamond R, Guest Relations Manager at Riviera Shores Resort, responded to this review

Thank you joshowebb for taking the time to share your feedback with us. We would like to assure you that the impression you have stated in your review after your recent experience at Riviera Shores Resort is not what we strive to offer our guests and we sincerely apologize for any inconvenience you have experienced. Rest assured that we take...

Spokane, Washington
Reviewed 11 November 2016 via mobile

We are Diamond Resorts members. Riviera Shores was easy to get into (two ocean view suites) on relatively short notice. We wanted something close to an airport (Orange County) and Disneyland. This worked well for short..under an hour ... drives. We had a group of six adults and three children. The rooms were comfortably furnished. The bed and linens and...

Thank mekulisch
Chesterfield, Missouri
Reviewed 31 October 2016

The general location of this resort near Dana Point is good, but the exact location is troubling. I realize that there is nothing that can be done to move it, but there are no real grounds and if the room is not an ocean view, there is no view. But to see the ocean from the room, one must look...

Thank joe-chicago-23
Murrieta, California
Reviewed 23 October 2016

After returning from a late night Angels vs Red Sox game we were very pleased to relax at the resort, we had such a beautiful unobstructed view of the Pacific Ocean right out the front of our room and across the highway! This location is a fantastic hidden Gem! the room is complete with a kitchen, full bathroom and a...

1Thank Debbie R

28 photos of this hotel

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Hotel & Grounds (3)
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Riviera Shores Resort

Address: 34642 Pacific Coast Hwy, Dana Point, CA 92624-1301
Region: United States > California > Orange County > Dana Point
Price Range: RM946 - RM1,589 (Based on Average Rates for a Standard Room)
Number of rooms: 130
Reservation Options:
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Also Known As:
Riviera Shores Hotel Capistrano Beach
Hotel Style:
#5 On the Beach Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Shores Resort staff and other travellers.
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Questions? Get answers from Riviera Shores Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TIP: ask them for a screenshot of your reservation in their system...”
748juanf, 14 Apr 2017 | Read review
“Higher floors may have better views.”
joe-chicago-23, 30 Oct 2016 | Read review
“ask for top floor ocean view "BEAUTIFUL!"”
debbier901, 22 Oct 2016 | Read review
“Ask for an Ocean view. Rooms on the west side offer stunning views of the ocean and Dana Harbor.”
  • The sunsets were magnificent. Every evening you will see something like this, and hear the ocean
U7713AGronaldb, 22 Jun 2016 | Read review
“4th floor rooms have great views and there is a bbq on balcony”
PhilipYeardley, 24 Apr 2016 | Read review
5 of 5