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The Ritz-Carlton, Laguna Niguel

2,427 reviews
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Traveller (1338)
Room & Suite (411)
Pool & Beach (171)
Overview
  • Excellent66%
  • Very good18%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“club level”(207 reviews)
“the ritz carlton”(375 reviews)
“raya restaurant”(37 reviews)
Free Internet
Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,427)Write a Review
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2,358 results
Traveller rating
1,538
422
215
123
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1,538
422
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123
60
Show reviews that mention
All reviewsclub levelthe ritz carltonraya restaurantocean viewfire pitoutdoor barsalt creek beachbeautiful locationthe clifffitness centerspectacular viewssouthern californiawatch the sunsetbusiness meetingboogie boardsluxury hotelfour seasons
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1 - 5 of 2,358 reviews
Reviewed 2 days ago via mobile

Don’t recommend for family travel. No question that the cliffside perspective of this hotel is spectacular...but the hotel doesn’t provide the value for the steep price tag. This would be a nice hotel for a corporate event, but options for families are limited starting with...More

2  Thank abby m
Response from RCLagunaNiguel, Manager at The Ritz-Carlton, Laguna NiguelResponded yesterday

On behalf of the ladies and gentlemen at The Ritz-Carlton, Laguna Niguel, thank you for taking the time to share your thoughts with us. We are thrilled that you enjoyed the beautiful views our resort has to offer. However, we sincerely apologize for the situations...More

Reviewed 2 days ago via mobile

To start off, I’ve been to a few Ritz in Asia and I have to say they might have set the bar a bit too high. This Laguna Beach Ritz has killer views, but overall it is underwhelming at best. Service: Our bellman was awesome...More

Thank Yixiao Y
Response from RCLagunaNiguel, Manager at The Ritz-Carlton, Laguna NiguelResponded yesterday

Thank you for taking a moment to share your thoughts on your time with us. Although we are very pleased that you enjoyed the beautiful views at our resort and a delicious meal from enoSTEAK, we apologize for the other circumstances you have described that...More

Reviewed 1 week ago

i have stayed at many lovely hotels, but never have I wanted to go back to a place JUST for the hotel. The wonderful experience started on check in with a beautiful hotel, and lovely staff, from valet, to front desk, to porter. Heres the...More

Thank karen m
Response from RCLagunaNiguel, Manager at The Ritz-Carlton, Laguna NiguelResponded 6 days ago

From all of the ladies and gentlemen at The Ritz-Carlton, Laguna Niguel, thank you for the kind words. We are elated that you encountered such extraordinary service and enjoyed the beautiful surroundings and amenities at our property here in Dana Point. From yoga classes to...More

Reviewed 1 week ago

I was looking for a retreat not far from L.A. Someone recommended Ritz-Carlton Laguna Niguel but I was a little apprehensive as they'd also recommended a resort I had a bad experience with and ended up sick twice. So, I was concerned that I may...More

Thank starfonts
Response from RCLagunaNiguel, Manager at The Ritz-Carlton, Laguna NiguelResponded 6 days ago

Thank you so much for taking the time to write such a positive review of your time at our resort. From start to finish, we believe each guest deserves a perfect, luxury experience, and we are so pleased that our service exceeded your expectations. We...More

Reviewed 1 week ago

Wow! Wow! Wow! We were treated like rock stars. From the time we stepped foot on the property, the service was outstanding. Everyone that we came in contact with treated us like royalty. My husband had an odd request and the concierge didn't even flinch....More

Thank ghost595
Response from RCLagunaNiguel, Manager at The Ritz-Carlton, Laguna NiguelResponded 1 week ago

Thank you for taking the time to inform us of your impeccable experience with our ladies and gentlemen at The Ritz-Carlton, Laguna Niguel. We are proud of the luxury experience we provide each of our guests and are so pleased you enjoyed your stay, our...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$682 - US$1,155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 On the Beach Hotel in Dana Point
#3 Family Hotel in Dana Point
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$682 - US$1,155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 On the Beach Hotel in Dana Point
#3 Family Hotel in Dana Point
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1338)
Room & Suite (411)
Pool & Beach (171)
Dining (93)
Amenities (72)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
Questions & Answers
Ask a question
KetelAndCran
31 January 2018|
Answer
Response from Dave D | Reviewed this property |
Youth programs were available but we did not look into any details.
0
Votes
Marvin J
22 December 2017|
Answer
Response from Ronald W | Reviewed this property |
M, Probably the best way to find out is to call the concierge. Happy New Year. r
0
Votes
R_H-Bonds
3 June 2017|
AnswerShow all 5 answers
Response from ritzcarltonlaguna | Property representative |
We are delighted to assist you! Please call the hotel directly and ask to be connected with the Executive Offices.
1
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Room Tips
"spend the extra money, face the ocean. spend the extra extra money, have a fire pit."
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"Get the ocean view room if possible"
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"Ground floor rooms have fire pits."
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"Club level ocean view."
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