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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,911 Reviews from our TripAdvisor Community

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Ohio
Reviewed yesterday NEW

Such a wonderful long weekend at the Ritz-Carlton Laguna Niguel. The fantastic views of the Pacific are well complemented by the terrific staff. We immediately felt at home as we were greeted warmly by Justine at the front desk. She definitely went above and beyond to assure we enjoyed our stay throughout the rainy Presidents' weekend, and made an extra...

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Helpful?
Thank Cheer4OSU
Port Neches, United States
Reviewed yesterday NEW

10 on 10 at Ritz Carlton, Dana Point, Laguna Niguel. Excellent service, everything above expectations. Everyone eager to help and take care of you. most comfortable experience from check in to check out.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank pradipjm
Redwood City, California
Reviewed 2 days ago NEW

The location is fabulous and we had a wonderful room looking over the ocean and near the spa and pool area. The room was spacious and the bathroom very large. Had dinner in two different locations on property and was pleased. Having Dean as a server was fantastic. However, 1) was charged $ 150 for dry cleaning a suit coat,...

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1Thank 1GiantsMS
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are grateful for your honest review of your luxury experience. It is spectacular to hear you appreciated our perfect location in Dana Point as well our dining options and the service you received from Dean. We regret any miscommunication regarding our laundry service as well as any lapses in service near our pool area or with our housekeeping team....

Houston, Texas
Reviewed 3 days ago NEW

My first visit to The Ritz Laguna Niguel was amazing. From the minute we arrived to check out; service was incredible. There was a small 'glitch' when we first got to our room and Josh at the front desk and Miguel in engineering went above and beyond to correct the situation and turned me into a raving fan! Penni and...

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Thank M2K
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It was truly a pleasure to welcome you for your first visit to our property. We are disappointed knowing there was any confusion at check in, but we are pleased to hear Miguel and Josh handled the situation efficiently and professionally. It sounds as if our Club Level was a highlight of your visit, and we are thrilled to hear...

Reviewed 3 days ago NEW

Excellent location and great staff. The sunsets are not to be missed. I would recommend for business or pleasure. Pricing is at a preimum which is not surprizing for Ritz-Carlton. Dana Point and Laguna are wonderful communities to visit.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Kmyers56
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It is wonderful knowing you were able to enjoy a few stunning sunsets from the beaches of Dana Point. We are proud knowing your luxury experience exceeded expectations. Thank you for your review. We hope to see you again soon.

New Jersey
Reviewed 4 days ago NEW

Stayed here for three nights for a conference in February. It is a beautiful property with fantastic views and facilities and consistently, some of the friendliest staff I have come across in a long while. Only complaints are that is very spread out (it can take you a long while to get from your room to a conference room for...

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Helpful?
Thank wheelie07042
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate the time you have taken to share your review. It was a pleasure to welcome you for your conference, and we hope the event ran smoothly. We regret any difficulty you experienced getting from your room to the desired meeting space. If there is ever anything we can do to increase comfort or convenience during your visit, we...

Reviewed 4 days ago NEW

Disclaimer - I travel a lot and stay in various types of places so I base my evaluations on a sliding scale. Having stayed recently at The Broadmoor (which was flawless) my expectations were high for the Ritz-Carlton. So, where to begin? The difficulty making the reservation for various reasons too lengthy to discuss here? Short story was we were...

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Thank Tanya S
Downey, California
Reviewed 5 days ago NEW

Stayed for our anniversary and had the most beautiful experience. Every year we choose different hotels. This one has been so far the best of all of them. We decided to go back for a longer time with the family. Food, drinks view are amazing!!! Service was superlative.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank carlosgB1955RO
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for sharing your feedback. It was an honor to be a part of such a special occasion, and we are thrilled you so thoroughly enjoyed your visit. It is fantastic to hear our hotel exceeded expectations—especially after years of celebrating this romantic event in other areas. We hope to welcome you and your family back soon.

Washington DC, District of Columbia
Reviewed 6 days ago NEWvia mobile

Average is tough to say about a Ritz hotel experience because it's typically above average. This property is nice, on the cliff, Dana Point, great views. Service not the Ritz exceptional you might expect; it was fine, but not the over-the-top experience I have had at other hotels in this chain. Starting with the wait at check in, really!? So,...

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1Thank PlatinumHoney
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking the time to share your honest review. It troubles us knowing you experienced anything less than perfection during your time in Dana Point. We are proud to provide not only impeccable accommodations, but also exceptional service from each of our ladies and gentlemen. If you noticed shortcomings in either of these areas, we sincerely apologize. If...

Montreal, Canada
Reviewed 1 week ago NEWvia mobile

Very nice and elegant hotel with very good few restaurants, nice facilities, excellent Staff , big rooms and wonderful terrasse bar facing the ocean. Very good location withe a lot of sports activity in and around the hotel.

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Thank Ibra007
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We greatly appreciate your five-star review. We are proud knowing you enjoyed each aspect of your visit to Dana Point, from our selection of restaurants to our breathtaking views of the Pacific. We hope you will return for another perfect stay in the future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: RM3,029 - RM4,800 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 On the Beach Hotel in Dana Point
#1 Romantic Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
15 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are terrific, and our room included a small balcony.”
 of 5 bubbles Cheer4OSU, 21 Feb 2017 | Read review
“Ocean view room was amazing and you could hear the waves!”
 of 5 bubbles M2K, 19 Feb 2017 | Read review
“Get an ocean view! Spectacular!”
 of 5 bubbles wheelie07042, 18 Feb 2017 | Read review
“Ocean front or ocean view - great sunsets”
 of 5 bubbles 244phyllisa, 12 Feb 2017 | Read review
“Ocean view. Request a room with a fire-table (on bottom floor).”
 of 5 bubbles TripCaper, 6 Feb 2017 | Read review
5 of 5