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The Ritz-Carlton, Laguna Niguel

2,427 reviews
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Traveller (1338)
Room & Suite (411)
Pool & Beach (171)
Overview
  • Excellent66%
  • Very good18%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“club level”(207 reviews)
“the ritz carlton”(375 reviews)
“raya restaurant”(37 reviews)
Free Internet
Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
14 Mar15 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,427)Write a Review
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All reviewsclub levelthe ritz carltonraya restaurantocean viewfire pitoutdoor barsalt creek beachbeautiful locationthe clifffitness centerspectacular viewssouthern californiawatch the sunsetbusiness meetingboogie boardsluxury hotelfour seasons
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611 - 615 of 2,358 reviews
Reviewed 26 December 2016

Hallways, lobby and restaurants all cold, necessitating the need to wear a jacket. Food a little above mediocre. Couldn't eat in the good restaurants although they were mostly empty when we arrived at the hotel.More

Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank Steve G
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 28 December 2016

We greatly appreciate your honest account of your experience. It troubles us to hear your luxury stay was anything less than perfect. If you would like to further discuss your comments, please do not hesitate to contact us directly. We hope you will consider a...More

Reviewed 25 December 2016

Totally classy place. We were treated to ocean view room with an outdoor fire pit . Recommend this option! The bar was under construction, but the staff was great as you would expect at the Ritz... Totally festive Christmas atmosphere

Thank Gene d
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 3 January 2017

Thank you for taking a moment to share you feedback. It is fantastic knowing you enjoyed such a lovely experience this holiday season. We promise a festive atmosphere each year and hope to see you back for more holiday celebrations in the future.

Reviewed 24 December 2016 via mobile

A pristine hotel with a beautiful private beach. Helpful and friendly staff. A yummy restaurant and cafe. Room was a delight.. Spacious and perfect. Overall a great pleasure to definitely be repeated in the future.

Thank pratss2014
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 3 January 2017

Thank you for detailing your luxury experience. We are delighted you appreciated each aspect of your visit, from our comfortable accommodations to our various dining options. Next time you are in the area, we would be proud to accommodate you again.

Reviewed 23 December 2016 via mobile

Right on the beach, this location is the best in Orange Co. by far for views and access to downtown Laguna Beach. Book your reservation at their steak place well in advance since it fills up fast and even though you are staying there you...More

Thank Rooney E
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 3 January 2017

We greatly appreciate the time you have taken to share your review. It is marvelous to hear your expectations were met in terms of our outstanding location and guest room amenities. We are pleased you were able to take advantage of our fitness center while...More

Reviewed 21 December 2016

Great Hotel. Wish there was self-parking. The view of the beach is wonderful. I wish I had more time to spend looking at the sights and the area. The staff is very attentive. Will surely attend another conference in this hotel.More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank ernestor870
Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 23 December 2016

We greatly appreciate your feedback. It is fantastic to hear you enjoyed so many aspects of your luxury experience, from the courteous service exhibited by the ladies and gentlemen on our staff to our breathtaking views of the Pacific Ocean. We are thrilled to hear...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$654 - US$1,156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#3 Family Hotel in Dana Point
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$654 - US$1,156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#3 Family Hotel in Dana Point
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1338)
Room & Suite (411)
Pool & Beach (171)
Dining (93)
Amenities (72)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
Questions & Answers
Ask a question
KetelAndCran
31 January 2018|
Answer
Response from Dave D | Reviewed this property |
Youth programs were available but we did not look into any details.
0
Votes
Marvin J
22 December 2017|
Answer
Response from Ronald W | Reviewed this property |
M, Probably the best way to find out is to call the concierge. Happy New Year. r
0
Votes
R_H-Bonds
3 June 2017|
AnswerShow all 5 answers
Response from ritzcarltonlaguna | Property representative |
We are delighted to assist you! Please call the hotel directly and ask to be connected with the Executive Offices.
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Room Tips
"spend the extra money, face the ocean. spend the extra extra money, have a fire pit."
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"Get the ocean view room if possible"
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"Ground floor rooms have fire pits."
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"Club level ocean view."
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