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04/02/2018 05/02/2018
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    The Ritz-Carlton, Laguna Niguel

    1 Ritz Carlton Dr, Dana Point, CA 92629
    (949) 240-2000
    Hotel website
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    04/02/2018 05/02/2018
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    Traveller (1318)
    Room & Suite (365)
    Pool & Beach (171)
    • Excellent66%
    • Very good18%
    • Average9%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “club level” (205 reviews)
    “the ritz carlton” (374 reviews)
    “raya restaurant” (37 reviews)
    Free Internet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Rooftop Bar
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,412)
    There are newer reviews for The Ritz-Carlton, Laguna Niguel
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    621 - 625 of 2,343 reviews

    Reviewed 9 December 2016

    The service was excellent and the location was absolutely beautiful. This is a great resort for locals as well - wonderful rooftop bar overlooks the ocean. The Platinum Club room and concierge service was amazing.More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank iTiger
    Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 12 December 2016

    Thank you for your feedback. It is fantastic to hear you enjoyed each aspect of your visit, from our exceptional service to the views from our bar. We always enjoy welcoming locals for either a quick meal or a well-deserved staycation. It would be our...More

    Reviewed 9 December 2016 via mobile

    The hotel and staff were fantastic however the reason I gave them a four is due to a lack of communication. During our visit, there was a planned community tree lighting that shut down the entrances to the hotel. This made me miss an important...More

    1  Thank luvtotravel0330
    Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 12 December 2016

    Thank you for sharing your review. It was our pleasure to welcome you for your business-related stay. We are concerned knowing you experienced any level of miscommunication during your visit. It is uncharacteristic that our various staff members are anything but completely clear when it...More

    Reviewed 8 December 2016 via mobile

    Our first time. Went for coffee and spent couple of hours because of the view and tha amazing staff The food amazing. Gourmet and fancy menu to taste with the nice environment We where inside but it was ausome also. We repeated a second time...More

    Thank Maria D
    Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 12 December 2016

    We appreciate the time you have taken to share your review. It has been a pleasure to welcome you for multiple visits. We regret any lapses in service you may have experienced, but we are delighted this did not negatively impact your overall experience. It...More

    Reviewed 8 December 2016

    With so many stylish, boutique hotels opening, many of which are affordable or at least reasonable, it is easy to be swayed by aesthetics and forget that a hotel is part of the service industry. Momentarily after arriving at the Ritz, one is immediately reminded...More

    Thank Chris C
    Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 9 December 2016

    We greatly appreciate the time you have taken to share your review. It is marvelous to hear so many aspects of your stay exceeded expectations, from our breathtaking ocean views to our incomparable level of service. We are delighted to know you were able to...More

    Reviewed 7 December 2016

    Dog haven Beautiful property, but lacks the elegance of the original Ritz. Oceanfront room had a beautiful view; service was excellent and staff members were cordial and accommodating. Only complaint would be the barrage of dogs on the property. The hotel hosts a monthly charity...More

    2  Thank funsandiego
    Response from RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna NiguelResponded 9 December 2016

    We appreciate your detailed feedback. While we are thrilled to hear your expectations were exceeded in terms of our excellent service and comfortable rooms, we are concerned by the other challenges you describe. We often host various groups and events, but this should never impact...More

    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    • Price range
    • US$536 - US$1,065 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Dana Point
    • #2 On the Beach Hotel in Dana Point
    • #2 Business Hotel in Dana Point
    • #2 Green Hotel in Dana Point
    • #3 Family Hotel in Dana Point
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 396
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, getaroom.com, Orbitz, HotelsforEveryone, Cancelon, HotelQuickly and TripOnline SA so you can book your The Ritz-Carlton, Laguna Niguel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Orange County >
    • Dana Point
    • Also Known As
    • The Ritz-Carlton Laguna Niguel Hotel Dana Point ,
    • Ritz Dana Point ,
    • Ritz-Carlton Dana Point ,
    • Ritz Carlton Laguna Niguel
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    Traveller (1318)
    Room & Suite (365)
    Pool & Beach (171)
    Dining (89)
    Hotel & Grounds (848)
    Bathroom (46)
    Business Centre & Event Rooms (9)
    Family and Play Areas (6)
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    Ask a question
    Questions & Answers
    Marvin J
    22 December 2017|
    Response from Ronald W | Reviewed this property |
    M, Probably the best way to find out is to call the concierge. Happy New Year. r
    3 June 2017|
    AnswerShow all 5 answers
    Response from ritzcarltonlaguna | Property representative |
    We are delighted to assist you! Please call the hotel directly and ask to be connected with the Executive Offices.
    16 May 2017|
    AnswerShow all 5 answers
    Response from ritzcarltonlaguna | Property representative |
    Please visit our website. We look forward to welcoming you!
    Room Tips
    "An ocean view room quiet and restful"
    Read review
    "Be sure to text valet for your car pick up. Porte cochere can be quite busy"
    Read review
    "splurge for an ocean facing room"
    Read review
    "Ask for 3rd floor ocean view room."
    Read review
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