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Laguna Cliffs Marriott Resort & Spa

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1,299 Reviews from our TripAdvisor Community

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Showing 1,269: English reviews
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California
Reviewed yesterday NEW

Went to a wedding at Laguna Cliffs Marriott Resort & Spa. The hotel has a nice view of the ocean, although it is not an ocean front property. The valet staff was friendly and knowledgeable. Cole assisted us with luggage and answered all of our questions. The front desk clerks were efficient, and the concierge staff was friendly and helpful....

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Helpful?
Thank LivinTheDream90272
San Francisco, California
Reviewed yesterday NEWvia mobile

The Marriott Laguna Nigel is a typical Marriott hotel in decor and ambiance. The rooms are average in size and have the older Marriott decor rather than the newer, more chic style to which many Marriott hotels have been retrofitted. The pools and sauna are nice but not remarkable. The hotel restaurant is quite small and unimposing but the food...

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Helpful?
Thank Kenneth B
Orlando, Fl
Reviewed 1 week ago

I usually love Marriotts but I have to say, I have never been treated so badly at any hotel, Marriott or otherwise, as I was at this one. I booked my stay directly on the resort's website, even though I had found a lower rate on another site, because but the Marriott reservationist on the phone told me about the...

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Helpful?
Thank Andrea M
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this review

We want to start off by thanking you for being a loyal Marriott vacationer. We do apologize for the inconvenience you experienced upon arrival. Our intention is to make your stay as comfortable and pleasurable as we can. After speaking with our staff we were notified that both of our Front Desk Agents did explain the "Look no Further" policy...

Long Island, NY
Reviewed 1 week ago

it is perfect if you do not wish to be within walking distance of the "downtown" area. beautiful views and it is a full service resort (including spa.) within walking distance to a beach, marina with shops and good coffee/bagels spot. if you are looking to "get away" it is a great choice.

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Thank geeLongIsland_NY
Yorba Linda, California
Reviewed 1 week ago

We stayed at the Laguna Cliffs Marriott Resort & Spa for a one night get away. Everything was great from the check-in to our check-out. The room was very nice as well as the grounds. The staff that checked us in were excellent and made a great recommendation for dinner. The Concierge made our reservations and we had a wonderful...

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Thank 5435RetiredGuy
Beirut, Lebanon
Reviewed 1 week ago via mobile

I am and always will be a big Marriott fan but today, they did me wrong at the Laguna Cliffs Marriott; I booked my room weeks before & upon checking in, I was told my room was not ready but they will rush the cleaning of it; they took my cell # & after a 2 hours wait no call...

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Helpful?
3Thank nadere051161
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this review

Thank you for your review and for being a loyal Marriott traveler. We do apologize that you had to wait for your guest room to be ready. It is our intent to make sure that your room is ready upon arrival. Please allow us to extend our sincere apologies for the unacceptable maintenance of your guestroom. Please be assured this...

Cleveland, Ohio
Reviewed 2 weeks ago

Really nice property with spectacular views. good rooms, good service, good staff. up above the ocean . nice parks around the property. was only there for one night but would love to go back and spend some more time. is simply a really nice area to knock around

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Thank jon s
Hampshire, United Kingdom
Reviewed 2 weeks ago

We didn't get the same standard of service that we did a year ago at this hotel. We added a 3 night stay here at the end of a 12 day holiday in southern California. We didn't get the requested adjoining room with our sons as we had requested in an email 2 weeks prior to arrival even though both...

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Helpful?
Thank pitteradd
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this review

Thank you for your review. We want to start off by thanking you for your loyalty to the resort and we are delighted to hear that you returned to stay with us. Unfortunately, due to high occupancy we don't guarantee adjoining rooms. You can request them but they are not guaranteed. We are happy to hear that we were able...

Salt Lake City, Utah
Reviewed 3 weeks ago

I have the opportunity to visit Southern California quite often and have stayed at many different resorts. The Laguna Cliffs Marriott was one of the nicest experiences we have had. My initial check-in was with Erin and Samantha. They could not have nicer or more helpful. This was a trip with my daughters, both of my girls enjoyed talking with...

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Thank aletatew
Reviewed 3 weeks ago via mobile

Dana point is arguably the most beautiful spot in California and the Laguna Cliffs Marriott has the best piece of the view. But, if you are looking for comfort, relaxation, or service you are wasting your money. There is a reason why even the local Best Western gets higher ratings despite being a "lesser quality" brand than Marriott. Please spend...

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4Thank MDDidier
LCMRS, Manager at Laguna Cliffs Marriott Resort & Spa, responded to this review

Thank you for taking the time to share your feedback. We apologize for the unsatisfactory service you received. Our job is not only to meet the guest’s expectations but to exceed them. We value your opinion and comments greatly and we take every review seriously. I want you to know that we will be addressing your concerns with our team.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Dressed in charming Cape Cod style, the Laguna Cliffs Marriott Resort rests atop the majestic cliffs of the "California Riviera" overlooking the Pacific Ocean and Dana Point Harbor and is fronted by 42 acres of park, rolling lawn, and radiant gardens laced with bicycle and jogging trails. Take a short walk to the Harbor’s numerous shops, restaurants and ocean activities and to the beautiful sands of the Pacific. Each of the Resort’s 378 rooms includes a TV w/remote, Nintendo, work desk, STSN high-speed Internet, CD/clock radio, coffee maker, hair dryer, lighted makeup mirror and individual climate control. 24-hour health club facilities top the list of amenities, along with tennis, croquet, bicycle rentals and more. Enjoy two ocean-view heated pools or relax in the adjacent whirlpools. Recognized for its excellence in meeting services with a Gold Key Award by Corporate Meetings and Incentives Magazine, the Resort offers 50,000 sq ft of flexible indoor and outdoor function space with state-of-the-art technological capabilities. Our newest addition to our AAA 4-Diamond resort is the 14,000 square foot spa. Enjoy treatments tailored to your own tastes. Our spa facilities, including a sauna and whirlpool, are also available. ... more   less 

Additional Information about Laguna Cliffs Marriott Resort & Spa

Address: 25135 Park Lantern, Dana Point, CA 92629
Region: United States > California > Orange County > Dana Point
Price Range: RM1,174 - RM2,582 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Laguna Cliffs Marriott Resort & Spa 4*
Number of rooms: 378
Reservation Options:
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Also Known As:
Laguna Cliffs Marriott Hotel Dana Point
Marriott Laguna Cliffs
Marriott Dana Point
Dana Point Marriott
Hotel Style:
#1 Green Hotel in Dana Point
#5 Business Hotel in Dana Point
#5 Family Hotel in Dana Point
#6 Romantic Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Cliffs Marriott Resort & Spa staff and other travellers.
17 questions
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Divide, CO
10 months ago
Needham, MA

See all questions (17)

Questions? Get answers from Laguna Cliffs Marriott Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a partial coastal view and it was very nice.”
 of 5 bubbles 5435RetiredGuy, 13 Mar 2017 | Read review
“Higher floor has best views, lower floor have nice patios”
 of 5 bubbles AMaya08, 19 Feb 2017 | Read review
“Ask for water view room. Half the price of the Balboa Bay Club and twice as good.”
 of 5 bubbles Yummy2015, 15 Feb 2017 | Read review
“Ocean view rooms are terrific”
 of 5 bubbles 321dougd, 13 Feb 2017 | Read review
“check room out before accepting. Don't believe their advertising on room size.”
 of 5 bubbles emurphy57, 20 Jan 2017 | Read review
5 of 5