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Desert Hot Springs Spa Hotel

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Desert Hot Springs Spa Hotel
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411 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Yucaipa, California
Reviewed 1 week ago NEW

This was the perfect last minute getaway, affording us much needed downtime in the amazing mineral pools while soaking up the sun. The staff was friendly, professional, and even the restaurant/staff was a perk--good food and very accommodating! While advertised as close to shopping, golf, etc. for one's pleasures, there was no need for this couple to seek out anything...

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Helpful?
Thank towerofgiraffes
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your five-star review! We are delighted to read that you found great happiness at Desert Hot Springs Spa Hotel. See you soon! Sincerely, Guest Relations Rep.

Reviewed 1 week ago via mobile

We stayed one night at this hotel. Room rates very reasonable. Hotel and room are really dated. Flashback to the 70's/80's. Room was large with mini fridge & large balcony. Nice heated pools. The diner had really good food that was reasonably priced. Awesome $6 margaritas!

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Helpful?
Thank PilarStar83
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your positive review. Our resort is revered for its simplicity, breathtaking surroundings, and natural hot mineral waters. We look forward to welcoming you back to our peaceful desert oasis! Sincerely, Guest Relations Rep.

San Jose, California
Reviewed 2 weeks ago

, This is an "interesting" place. Old and in need of updating, although the pools are niceand the restaurant is pretty good. We traveled there in a party of four people and one little dog. With a booking of 2 rooms, one a dog friendly. We have stayed in many hotels/motels with our little dog, but never have we been...

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Helpful?
1Thank nanapapa2289
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Please accept our apologies for not meeting your expectations. Your comments have been forwarded to our new Project Manager who is inspecting all of the guest rooms and suites. Should you change your mind and decide to return, we guarantee that the pet rooms will be as good as new! Spa City is definitely a destination worth re-visiting! We look...

Reviewed 3 weeks ago

I have been going to the spa hotel for over 40 years. Just spent the night there last night and boy have things changed. New tile flooring, new furnishings we were pleasantly surprised. We felt safe and secure and the water was fantastic. We love all the different pools. Thank you to the staff for always accommodating our needs. Nadine...

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Helpful?
Thank Colleen J
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your review. Customer service is not just a job for Nadine -- it's a passion! We appreciate your loyalty and patronage. See you soon! Sincerely, Guest Relations Rep.

Hong Kong, China
Reviewed 3 weeks ago via mobile

Apparently CA law requires public jacuzzis to be chlorinated so all of the pools here are. In my view, the smell of chlorine ruins completely the experience. The upstairs rooms are pretty run down but the downstairs rooms aren't too bad (but pricey considering what's being offered). The front staff are pathetic at customer service and the computer system messed...

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Helpful?
Thank USlawyerInHK
Whittier, California
Reviewed 3 weeks ago

request specific rooms when booking, we like rooms from 102 to 107 but then we have been going there for about 24 years now.the restaurant food is okay but the resort is close to palm springs and stores. also next door resort owned by the same people has couple of restaurants

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Helpful?
Thank 137stella
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your review. We appreciate your 24 years of patronage and look forward to keeping you as a happy customer! See you soon! Sincerely, Guest Relations Rep.

San Leandro, California
Reviewed 3 weeks ago

We arrived at 2:30 but couldnt get our room till 7:30 pm -- it wasnt ready! When we got iit, toilet was broken, some lights didn't work, 4 different gate keys didn't work and never got one that did. Also they gave us a pet room I didn't order (months earlier) The beds were too soft and blankets had holes....

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Helpful?
Thank Ellen M
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Please accept our apologies. Thank you for sharing your concerns -- they do matter. Your comments will be forwarded to the right supervisor to determine why your check-in was not smooth. We guarantee your next stay will be more favorable. Sincerely, Guest Relations Rep.

Los Angeles
Reviewed 4 weeks ago

The rooms were not clean and VERY different from what was advertised on the website. I think I was placed in the wrong hotel. It was also very expensive for accommodations that were in terrible shape, old, worn out and in need of renovation. It's too bad because the building is architecturally fascinating.

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Helpful?
Thank Monique v
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Thank you for your review. You're right, the architecture does tell a fascinating story. Desert Hot Springs Spa Hotel is home to one of California's oldest spas. It is now among the most historic and storied public spas in the country. For some travelers the experience is authentic California hospitality as it existed during an earlier era. The restaurant is...

Albuquerque, New Mexico
Reviewed 4 weeks ago

Second time visiting with whole family and 2 dogs. The bathroom sink was clogged, and no one was available to fix it because we arrived in the evening, no repair staff available. Fortunately there was a kitchenette sink. They also took our breakfast room service order and then forgot to cook it, but it was fine once we finally got...

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Helpful?
Thank U9763RCdeborahs
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

We are delighted to read that your family and pets enjoyed the getaway! See you soon! Sincerely, Guest Relations Rep.

Desert Hot Springs, California
Reviewed 4 weeks ago

Had to change rooms from the odor. Second room was not as bad, but still odor existed. The odor was coming from the old carpet. Dirty, musty smelling, and spotted possibly from pet issues. TV did not work after numerous calls to the front desk reporting issue. No technician showed up to fix. Would not recommend to stay at his...

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Helpful?
Thank mownby49
Miracle S, Guest Relations Manager at Desert Hot Springs Spa Hotel, responded to this review

Please accept our apologies. Do you recall the room number? We will have maintenance visit the unit and provide the repairs that are needed. Sincerely, Guest Relations Rep.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
The Desert Hot Springs Spa Hotel is famous for its natural hot mineral water! So come for the day and use our eight natural hot mineral pools. A classic example of retro 60s architecture, the Desert Hot Springs Spa Hotel features fifty comfortable rooms wrapped around a large courtyard with towering palms and eight shimmering natural hot mineral spring pools open 24 hours. Spa-goers and sun worshipers come from far and wide to partake in the restful and relaxing atmosphere.Spas are nice, but natural mineral spring spas are paradise! We offer the desert’s most extensive and affordable spa therapies and beauty treatments in a fun, casual setting.You’ll also enjoy indoor and outdoor dining at the Sunshine Café, or sip your favorite beverage in the Sports Lounge or poolside while you sun and soak.And the Desert Hot Springs Spa is pet friendly! We also offer room service and wireless Internet for your convenience. ... more   less 

Additional Information about Desert Hot Springs Spa Hotel

Address: 10805 Palm Dr, Desert Hot Springs, CA 92240-2598
Region: United States > California > California Desert > Desert Hot Springs
Price Range: RM468 - RM1,127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Desert Hot Springs Spa Hotel 2*
Number of rooms: 50
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Also Known As:
Desert Hot Springs Hotel Desert Hot Springs
Hotel Style:
#16 Spa Hotel in Desert Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Desert Hot Springs Spa Hotel staff and other travellers.
2 questions
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Questions? Get answers from Desert Hot Springs Spa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps an update on blinds/shades in rooms. Beds were comfortable and clean. Bathrooms could also use some updating, but being extra picky here because you asked!”
 of 5 bubbles towerofgiraffes, 13 Feb 2017 | Read review
“This is an old worn out hotel, with the "spa" as the draw to the hotel, to get a better room, don't book with a dog!”
 of 5 bubbles nanapapa2289, 1 Feb 2017 | Read review
“Poolside rooms the way to go....”
 of 5 bubbles colleenj655, 29 Jan 2017 | Read review
“Some days are windy from the winds but they calm down at night.rooms closer to the back side away from the street are better nosie wise.”
 of 5 bubbles armyphotoguy, 5 Jan 2017 | Read review
“Don"t accept room 215: no private balcony unlike almost every other room, and connecting door is not airtight.”
 of 5 bubbles SandraH251, 18 Dec 2016 | Read review
5 of 5