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Holiday Inn Select Diamond Bar

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Traveller (22)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent22%
  • Very good31%
  • Average21%
  • Poor15%
  • Terrible11%
Travellers talk about
“freeway side”(9 reviews)
“front desk”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Select Diamond Bar
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Offers from Holiday Inn Select Diamond Bar
Special Offer: Book Direct and Save
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)
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Traveller rating
29
37
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14
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29
37
26
19
14
Show reviews that mention
All reviewsfreeway sideparking lot sidefront deskthe newly renovated roomsbed frameundergoing renovationsjunior suitethe check in processthe rooms were nicewould stay here againpool and hot tublos angelessoundproofingupgradesdrainlinenscloset
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1 - 5 of 125 reviews
Reviewed 4 weeks ago

If I could give ZERO stars, I would. I am a loyal IHG member and any time I can stay at a Holiday Inn, I do. We travel around the country as well as other countries and spend close to $10,000 a year at Holiday...More

Thank tpliva
Response from IHGService, Guest Relations Manager at Holiday Inn Select Diamond BarResponded 2 weeks ago

Hi tpliva! Thanks for choosing us for your group trip Diamond Bar, and we also welcome your thoughts! First of all, thanks for clarifying that your unpleasant experience has nothing to do with our quality or cleanliness. Now, for the billing issue that you endured,...More

Hotel's Favourite
Reviewed 20 November 2017 via mobile

Despite being under renovation this place was awesome. The customer service was superior and breakfast was delicious. The rooms were nice and clean and up to date. I will stay here again if I need to come back to this area.More

Thank true443
Response from Hotel M, Manager at Holiday Inn Select Diamond BarResponded 2 weeks ago

Hi true443, Thank you for taking the time to do a review for our property! We are pleased to hear that you were satisfied with our service as well as restaurant breakfast as well. We hope to see you soon, should your travels bring you...More

Reviewed 4 weeks ago via mobile

I have to come to the Diamond Bar area every 4-6 weeks for about a week at a time for work. My first trip here I stayed at the Best Western and it was the WORST. So, this time I stayed at the Holiday Inn...More

Thank speedracer211
Response from Hotel M, Manager at Holiday Inn Select Diamond BarResponded 2 weeks ago

Dear speedracer211, Thank you for choosing our property for your travels! I am so excited to hear that we were able to meet your expectations and retain your patronage over other properties in Diamond Bar. Please know that we take your feedback very serious and...More

Reviewed 5 weeks ago via mobile

This is my second time staying here. The first time, they were under construction. This time no excuses. The hallways smelled and the room smelled. Kinda like a sewer. Small desk in the room makes it hard to do any work. Seat with ottoman is...More

Thank newyorker1953
Response from IHGService, Guest Relations Manager at Holiday Inn Select Diamond BarResponded 3 weeks ago

Hello newyorker1953, Thank you for staying with us and for leaving a review. I understand that your stay was not 100% satisfactory due to the condition of the hotel and rooms, its fixtures and your breakfast experience negatively affected your overall satisfaction. We sincerely apologize...More

Reviewed 12 February 2018

Booked a 2-queen-bed room for an overnight stay for a gathering I was attending nearby with my mom and sis. Got a phone call couple days prior that they didn't have the room for me because my default choice was one-king, they could only upgrade...More

Thank vile10
Response from IHGService, Guest Relations Manager at Holiday Inn Select Diamond BarResponded 26 February 2018

Hello vile10, I appreciate that you stayed with us and provided feedback. I am truly sorry to see that you were less than impressed with this stay due to the outdated condition of the hotel and sub-par amenities and facilities in your room. We would...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$118 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$118 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (22)
Room & Suite (13)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Willie Y
28 June 2015|
AnswerShow all 3 answers
Response from ColoradoRat | Reviewed this property |
Cannot answer, I never say any pets. Call the hotel front desk directly at 909-860-5440.
0
Votes
Room Tips
"Be sure to read all reviews prior to committing to this location"
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"stay away from the breakfast buffet"
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"Request Parking Lot side for quieter room."
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"The rooms on the highway side have traffic noise, but not enough for me to worry about. Views on this side..."
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