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Ayres Suites Diamond Bar

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505 Reviews from our TripAdvisor Community

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There are newer reviews for Ayres Suites Diamond Bar
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Showing 489: English reviews
Rancho Mirage, California
1 review
Reviewed 13 January 2015

Beatrice answered the phone and was extremely helpful and accommodating, I know it's her job, but she was very helpful. When we arrived Chelsea was at the front desk to check us in. We discovered that the breakfast didn't start until 7am on Saturday, but we had our first water polo game at 7:15. She asked the cook to have... More 

Helpful?
Thank DenaMac
Edmonton, Canada
1 review
Reviewed 9 January 2015

We visited California to celebrate 2015 with our relatives. Initially, we only planned to stay at Ayres for 3 nights as we were not sure if we' ll like the hotel or not. We were immediately impressed by the friendliness and warmth we recieved at the front desk. Peter, the reception personnel was so helpful and genuinely kind to us.... More 

Helpful?
Thank Lex I
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Lex I, Thank you for your time in reviewing your recent stay and experiences at Ayres Suites Diamond Bar. Thank you for your kind compliments regarding our signature design. I am delighted that we continue to exceed your expectations each time you stay and hope you will continue to be a loyal Ayres guest. Warm Regards, Beatriz Peon General... More 

Fresno, California
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 January 2015 via mobile

So i was excited about my new position but feared leaving the comfort of home and family. I had to stay in a place i never been to for six weeks. I have to say the staff made me feel welcome and for six weeks Ayres felt just like home. The breakfast although the same everyday offers a great selection... More 

Helpful?
Thank RChavez2014
Tucson, Arizona
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 January 2015

Stopped here without a reservation. Peter at the front desk was very friendly and assisted with a perfect room. Rooms are large and clean. They serve a full breakfast in the morning, but I was unable to take advantage of that due to a prior commitment. I will definitely stay here again.

Helpful?
Thank Janet P
Union City, California, United States
Level Contributor
3 reviews
Reviewed 4 January 2015

We stayed in the Ayres Hotel Chino Hills back in September of 2014 and really liked it. This time we were able to get a reservation closer to Cal Poly Pomona to visit our student. The suites are wonderful, especially Peter who was working the front desk when we arrived, he helped us get a discount and the Chili's that... More 

Helpful?
Thank Brian H
San Jose
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 January 2015

Pros: Excellent housekeeping. Friendly front office. Spiffier look. Cons: Breakfast has improved, but it's still free for a reason. Ratings: - Overall: 4 - Room Quality: 4 - Room Comfort: 4 - Room Atmosphere: 4 - Interior of the Building: 3 - Breakfast: 3 - Location: 4 - Outside Appearance: 4 - Front Desk: 5 - Parking: 4 - Value:... More 

Helpful?
Thank wisemoney
Oakland, CA
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 1 January 2015

Our 2-night stay started well with a warm welcome from Peter, who recognized me from our last visit. We had some difficulty warming up our room, but eventually figured out the thermal control. I was disappointed to find a long curly black hair wound into one of the towels. Ugh! But since we had ample towels, I just tossed it... More 

Helpful?
Thank changOakland
San Jose, California
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 December 2014

We stayed here in June 2014 for two nights. we found the staff to be very pleasant and helpful and enjoyed the hot breakfast. The rooms were okay, every item was operational and working, but it just seems like the room was overdue for a major remodeling as it looked quite old and stale.

Helpful?
Thank bay_area_3333
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear bay_area_3333, Thank you for your time in reviewing your recent stay and experiences at the Ayres Suites Diamond Bar. In regards to your recent stay, please accept our most sincere apology for our guest rooms not being up to par. We truly appreciate your feedback and will certainly use it to improve our services in the future. We hope... More 

San Leandro, California
1 review
Reviewed 23 December 2014

Stayed 3 nights and loved it. They have hot breakfast which is a great plus. Rooms are roomy and having a basic kitchen with tea/coffee machine, microwave, sink, and the refrigerator. Hotel is very clean and welcoming. I and my students loved it. Hut tub and the pool are pretty good!

Helpful?
Thank Cagatay A
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Cagatay A, Thank you for your time in reviewing your recent stay and experiences at Ayres Suites Diamond Bar. Thank you for your kind compliments regarding our signature design. I am delighted that we continue to exceed your expectations each time you stay and hope you will continue to be a loyal Ayres guest. Warm Regards, Beatriz Peon General... More 

Urbana, Illinois
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 December 2014

Stayed for a week on business trip. This hotel was very pretty and I enjoyed my stay. Comfortable beds and pillows, only AC a bit noisy. Very good breakfasts with nice selection -- chef making your omelette, eggs, sausage, fried potatoes, hash browns, fresh cut fruit, bulk yogurt (fruit flavor), oats. Also selection of bread and toaster. 4 types of... More 

Helpful?
Thank Josef S
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Josef S, Thank you for taking the time to review your recent stay with us. Your kind compliments regarding our warm and accommodating staff are deeply appreciated as we always strive to provide our guests with exceptional service. I thank you kindly for your recommendations and hope to serve you again in the near future! Sincerely, Beatriz Peon General... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The charm and elegance of a European-inspired boutique hotel await you at Ayres Suites Diamond Bar! You’ll find all of the luxurious guest rooms at Ayres Suites Diamond Bar are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast! Ayres Suites Diamond Bar welcomes travelers to all of the exciting business, recreational, and entertainment attractions Diamond Bar, CA has to offer. Go splash in the water at Raging Waters with the family or discover the Pomona Fairplex. Located directly next door is the magnificent Diamond Bar Golf Course, making it the most convenient round of golf you've ever played. And you'll be glad to know that Ontario International Airport is just a short drive away. ... more   less 

Additional Information about Ayres Suites Diamond Bar

Address: 21951 Golden Springs Drive, Diamond Bar, CA 91765
Region: United States > California > Diamond Bar
Price Range: RM585 - RM835 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Suites Diamond Bar 3*
Number of rooms: 101
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Also Known As:
Ayres Suites Diamond Bar Hotel Diamond Bar
Ayres Hotel Diamond Bar
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Suites Diamond Bar staff and other travellers.
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Questions? Get answers from Ayres Suites Diamond Bar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a ground floor room when reserving and they complied without any fuss.”
 of 5 bubbles E9648RNcharlesb, 26 Nov 2016 | Read review
“Reasonable”
 of 5 bubbles srigondi, 5 Nov 2016 | Read review
“Our room 314 was fine.”
 of 5 bubbles brianF1407OL, 24 Oct 2016 | Read review
“ask for golf or pool view”
 of 5 bubbles Wendi2877, 6 Oct 2016 | Read review
“triple windows cancel 90% of free way noise”
 of 5 bubbles fabiomanno, 3 Oct 2016 | Read review
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