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Ayres Suites Diamond Bar

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511 Reviews from our TripAdvisor Community

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There are newer reviews for Ayres Suites Diamond Bar
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Showing 495: English reviews
Seattle, WA
Reviewed 12 February 2015

We needed to be in Southern California frequently recently and discovered the Ayres Suites and couldn't be happier! The level of comfort and service is incredible and I wouldn't stay anywhere else. Prices are also quite reasonable. We've become regulars at the Diamond Bar location and staff are so friendly recognizing us and going out of their way to be...

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Helpful?
Thank GalInSeattle
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Valued Guest, We are always honored to hear such kind words from one of our many loyal guests. Thank you so much for taking the time to give us vital feedback about your experiences at our property. We can't wait for the next time you are able to visit us! Sincerely, Beatriz Peon General Manager

Morro Bay, California, United States
Reviewed 4 February 2015

Bottom line: comfy but noisy. Here's the rest. Check in was easy and staff were very nice and accommodating. The room was clean but requires your key to operate some of the lighting and a.c. The bed was a little harder than normal but some guests will like it. Comfy enough. bathroom lighting was weak. Even at full intensity (lights...

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Helpful?
Thank johntrak
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear John, Thank you for letting us know about your recent stay at our hotel. I apologize sincerely if your stay was not an enjoyable one. I would like to assure you that our team takes guest issues very seriously. We hope that you still keep us in mind the next time you're in town and if ever there is...

Livermore, California
Reviewed 2 February 2015

We have stayed at several Ayres including the Diamond Bar location several times. The hotel is very clean, rooms large and beds extremely comfortable. The staff, as always, were helpful and very courteous. The breakfast is simple but always good. The only issue we had this trip was the HBO channels weren't working. We will be returning many times this...

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Helpful?
Thank Beckie M
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Beckie, Thank you so much for your loyalty to Ayres Hotels! We are happy to hear that this is not your first stay with us and we look forward to continuing to serve you. You're kind compliments are warmly received and appreciated deeply. Thank you again for your time in reviewing us and for choosing Ayres. Sincerely, Beatriz Peon...

Diamond Bar, California
Reviewed 29 January 2015

This is a great hotel because it's very clean and the front desk especially Sylvia and Peter took care of us while we stay here at their hotel. Sylvia is very pleasant, helpful and she treats each guest with respect but most of all, her beautiful smile that makes you feel at home. I'm not a fan of staying in...

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Helpful?
1Thank Marisa M
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Marisa, We are so happy to read that you enjoyed your stay! Our team aims to provide world-class guest service and it sounds like they were able to make your stay a comfortable one. We hope to serve you again soon! Sincerely, Beatriz Peon General Manager

Franksville, Wisconsin
Reviewed 23 January 2015

We had stayed at this property in 2013, 2014 and early in 2015 traveling through LA to visit relatives. All of our previous stays were excellent but this past weekend the noise levels were unacceptable. A number of sports teams were staying in the hotel which was evidenced by young athletes running through the halls and playing soccer in the...

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Helpful?
Thank FortyAcreTraveller
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with candid feedback regarding your recent stay. We do apologize for any issues that occurred during your stay and hindered a 100% positive experience. We always welcome our guests to contact our front desk immediately so that we may ensure you have a comfortable and relaxing time with...

Cyprus
Reviewed 14 January 2015

we had a wonderful stay at this Hotel. Staff was friendly and helpful. Front desk and shuttle Service Drivers were very helpful. Rooms are clean and bfast was very good according to what u pay. Thank u so much. Ajith and Romy

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Helpful?
Thank PAPCyprus
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Ajith and Romy, We would like to start by thanking you for your kind compliments. Our team is always thrilled to hear that they were able to make a lasting impression on our guests. Thank you again for your kind words and for choosing Ayres Suites Diamond Bar! We hope to serve you again soon! Kind Regards, Beatriz Peon...

Rancho Mirage, California
Reviewed 13 January 2015

Beatrice answered the phone and was extremely helpful and accommodating, I know it's her job, but she was very helpful. When we arrived Chelsea was at the front desk to check us in. We discovered that the breakfast didn't start until 7am on Saturday, but we had our first water polo game at 7:15. She asked the cook to have...

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Thank DenaMac
Edmonton, Canada
Reviewed 9 January 2015

We visited California to celebrate 2015 with our relatives. Initially, we only planned to stay at Ayres for 3 nights as we were not sure if we' ll like the hotel or not. We were immediately impressed by the friendliness and warmth we recieved at the front desk. Peter, the reception personnel was so helpful and genuinely kind to us....

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Helpful?
Thank Lex I
AyresHotels, General Manager at Ayres Suites Diamond Bar, responded to this review

Dear Lex I, Thank you for your time in reviewing your recent stay and experiences at Ayres Suites Diamond Bar. Thank you for your kind compliments regarding our signature design. I am delighted that we continue to exceed your expectations each time you stay and hope you will continue to be a loyal Ayres guest. Warm Regards, Beatriz Peon General...

Fresno, California
Reviewed 8 January 2015 via mobile

So i was excited about my new position but feared leaving the comfort of home and family. I had to stay in a place i never been to for six weeks. I have to say the staff made me feel welcome and for six weeks Ayres felt just like home. The breakfast although the same everyday offers a great selection...

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Helpful?
Thank RChavez2014
Tucson, Arizona
Reviewed 4 January 2015

Stopped here without a reservation. Peter at the front desk was very friendly and assisted with a perfect room. Rooms are large and clean. They serve a full breakfast in the morning, but I was unable to take advantage of that due to a prior commitment. I will definitely stay here again.

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Helpful?
Thank Janet P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The charm and elegance of a European-inspired boutique hotel await you at Ayres Suites Diamond Bar! You’ll find all of the luxurious guest rooms at Ayres Suites Diamond Bar are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast! Ayres Suites Diamond Bar welcomes travelers to all of the exciting business, recreational, and entertainment attractions Diamond Bar, CA has to offer. Go splash in the water at Raging Waters with the family or discover the Pomona Fairplex. Located directly next door is the magnificent Diamond Bar Golf Course, making it the most convenient round of golf you've ever played. And you'll be glad to know that Ontario International Airport is just a short drive away. ... more   less 

Additional Information about Ayres Suites Diamond Bar

Address: 21951 Golden Springs Dr, Diamond Bar, CA 91765-2450
Region: United States > California > Diamond Bar
Price Range: RM621 - RM853 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Suites Diamond Bar 3*
Number of rooms: 101
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Also Known As:
Ayres Suites Diamond Bar Hotel Diamond Bar
Ayres Hotel Diamond Bar
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Suites Diamond Bar staff and other travellers.
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Questions? Get answers from Ayres Suites Diamond Bar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are pleasant.”
 of 5 bubbles connerc978, 15 Dec 2016 | Read review
“We asked for a ground floor room when reserving and they complied without any fuss.”
 of 5 bubbles E9648RNcharlesb, 26 Nov 2016 | Read review
“Reasonable”
 of 5 bubbles srigondi, 5 Nov 2016 | Read review
“Our room 314 was fine.”
 of 5 bubbles brianF1407OL, 24 Oct 2016 | Read review
“ask for golf or pool view”
 of 5 bubbles Wendi2877, 6 Oct 2016 | Read review
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