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Embassy Suites by Hilton Hotel Los Angeles-Downey

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822 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Los Angeles-Downey
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Showing 789: English reviews
Portland, Oregon
Reviewed 2 weeks ago

Worst hotel experience in my adulthood. Blood and hair found on duvet comforter. Mildew and mold on the bath towel. Tub and bathroom sink not draining. Grime around the light switches. Door from bedroom to front room constantly sticking and loud to open and shut. Complementary Wi-Fi in the bedroom not working. The only positive outcome was that the managers...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 205isabelk
Atlanta, United States
Reviewed 2 weeks ago

I love the hotel set up and the rooms are beautiful and comfortable.The location is great. The housekeeping staff do a great job. Thats as far as good things go. I feel here your service is based on ur skin color, which is pretty sad. I pray that I never have to stay in this hotel ever again. I don't...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank B7610NHjohnm
RosiePena98, Front Office Supervisor at Embassy Suites by Hilton Hotel Los Angeles-Downey, responded to this review

Thank you for taking the time to write the review. We apologize if any staff member made you feel that way. Our staff is diverse and we strive to provide every guest with the best service possible. If you can give us a call regarding this incidence. Thank you,

Dallas, Texas
Reviewed 3 weeks ago

I was here for three nights in March, 2017, for a business trip. The staff is very friendly and accommodating. The hotel was clean, with no mess. The fitness center was on the small side, but they did have a separate indoor pool on site. The complimentary breakfast was great! The manager's reception choices were limited, but the drinks were...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 188gregoryg
Kiara C, Manager at Embassy Suites by Hilton Hotel Los Angeles-Downey, responded to this review

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

Knoxville, United States
Reviewed 4 weeks ago

Over last few years stayed here many times. It had sunk from a 4 to a 2 (being generous). Not anymore. Rooms are thrift shop shabby, hall carpet dirty, no air conditioning or heat, stop up sinks and toilets, many ice makers don't work. Parking is horrible. But hey, the staff is nice. I'll explain. Management is cutting cost. The...

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Helpful?
1Thank Larry P
Litto H, Manager at Embassy Suites by Hilton Hotel Los Angeles-Downey, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and furnishing were not of the high standards we expect. We want our guests to have the best stay possible where everything is like new in a place of the highest quality and in perfect working order....

Fresno, California
Reviewed 4 weeks ago

3.5 stars??? We've come here MANY times over the years. A couple/few years ago the entire main area was remodeled and is very contemporary and includes local space history photos. It is nice and open - and will not remind you of the traditional Embassy Suites at all. Staff at check in were pleasant and helpful. The manager's reception in...

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Helpful?
Thank LoveGetAways70
Litto H, Manager at Embassy Suites by Hilton Hotel Los Angeles-Downey, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and furnishing were not of the high standards we expect. We want our guests to have the best stay possible where everything is like new of the highest quality and in perfect working order. I am sorry...

Cincinnati, United States
Reviewed 4 weeks ago

Centrally located in Los Angeles County, this family friendly Embassy is well maintained by a gracious, helpful staff. The neighborhood is pleasant, also, with some good restaurants within easy walking distance and a charming farmer's market nearby on Saturday mornings. Stay here.

Review collected in partnership with Embassy Suites Hotels
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Thank Judith M
San Jose, California
Reviewed 17 March 2017

Great location close to Portos and other restaurants. Went for the indoor pool/hot tub, breakfast 🍳 and happy hour. Great place to unwind and catch up with family. Also a plus late check out 12pm that's not to common with hotels. Clean and friendly staff

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 706adriennea
Kiara C, Manager at Embassy Suites by Hilton Hotel Los Angeles-Downey, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

Mesa, Arizona
Reviewed 16 March 2017

Hotel was great. The staff was excellent. We really enjoyed the breakfast, evening snack/happy hour and the restaurant. The hotel is close to shopping and many restaurants. Easy access to freeways. We will stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank elsaz986
Kiara C, Manager at Embassy Suites by Hilton Hotel Los Angeles-Downey, responded to this review

Thank you for taking a moment to share your .We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

Spring, Texas, United States
Reviewed 15 March 2017

I booked this room because it was not far from Disney and other places we wanted to go for Spring Break. Let's start with the arrival: Not a friendly front desk staff. they are just reactive. There was a mattress in the hallway to the room and the Hallway smelt like urine. When we checked into the room its sme

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Helpful?
Thank Nicole G
Kiara C, Manager at Embassy Suites by Hilton Hotel Los Angeles-Downey, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest...

New York City, New York
Reviewed 14 March 2017

The Embassy is always a great stay. Of course all of the rooms are suites with separate bedroom and the balconies are great to have. Top notch complimentary breakfast with omelette station. The evening reception is also an excellent perk. Parking in front is limited but there are spots in the rear. Lots of fast food options nearby but you...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Justin B
Kiara C, Manager at Embassy Suites by Hilton Hotel Los Angeles-Downey, responded to this review

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Multi Million Dollar renovation completed in May 2015. New Lobby. New Atrium. New Restaurant. New Lounge. New Fitness & Business Center. A Brand New Embassy Suites in Downey! All-suite, full service Hotel, located in the heart of Los Angeles! With 4 freeways located within 2 miles of the Hotel, it's easy to get around town. We are only 14 miles from Anaheim, 14 miles from Downtown Los Angeles and 14 miles from Long Beach. Parking is complimentary. Your stay includes a full breakfast and nightly reception from 5:30-7:30pm daily All of our sleeping rooms consist of 2 room suites with your choice of one king or 2 queen beds. The parlor features a double size sofa bed. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Los Angeles-Downey

Address: 8425 Firestone Blvd, Downey, CA 90241-3843
Region: United States > California > Downey
Price Range: RM766 - RM1,241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles-Downey 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Downey Embassy Suites
Embassy Suites Downey
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Los Angeles-Downey staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Los Angeles-Downey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the 6th floor. It's their premiere floor. Some nice extras on the 6th floor.”
paparamos59, 1 Apr 2017 | Read review
“get the highest floor possible”
decljust, 15 Feb 2017 | Read review
“Rooms above the banquet rooms are loud.”
205graciev, 31 Jan 2017 | Read review
“6th floor is the premium floor”
RonR823, 11 Jan 2017 | Read review
“Rooms on the north (back) side of the hotel are quieter”
Googin, 31 Dec 2016 | Read review
5 of 5