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Embassy Suites by Hilton Hotel Los Angeles International Airport South

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Embassy Suites by Hilton Hotel Los Angeles International Airport South
Embassy Suites by Hilton Hotel Los Angeles International Airport South
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1,578 Reviews from our TripAdvisor Community

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Showing 1,487: English reviews
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Sydney, Australia
Reviewed 4 days ago NEW

Dreadful check in experience. My husband and I were exhausted with a baby in tow and staff were incredibly unresponsive. No one came to help with bags and very grumpy. Every question I asked, we got this nonchalant shrug like moody teenagers who gave 'I don't know' answers to some really basic hotel questions and no offer to follow up....

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Helpful?
Thank SophandDave
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel. I apologize we were not able to get to your requests in a timely matter. Any guest who stays with us at Hilton is always a valued guest. We do hope you give our hotel a second chance in the not to distant future. We hope that your next stay...

HOTEL’S FAVOURITE REVIEW
Reviewed 1 November 2016

Helpful staff at check in, provided all the information we needed for our stay accurately and promptly to allow us to get settled. Hotel has an awesome layout with the open internal area, Room set up is great for families, fridge, microwave and kitchen sink is a huge advantage when staying with children. Lounge room and spacious bedroom allowed for...

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Helpful?
2Thank Rylah P
About Hotel's Favourite Review
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for your detailed feedback about your experience at our hotel. The spacious rooms do provide enough space for families to enjoy themselves without overcrowding each other. We are an oasis at LAX, and although we're so close to LAX it really doesn't feel like it. We sometimes forget ourselves we are near the airport. Again, thank you for...

Sarasota, United States
Reviewed 6 days ago NEW

Waited 35 minutes for their bus. Very unsympathetic staff at check in - couldn't have cared less. Loved this place a couple of years ago, but I'd make sure to avoid it now. There are much better choices to be found at LAX.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank J9450RPpetert
Brisbane, Australia
Reviewed 1 week ago

We stayed here for one night as we had an early flight the next morning. The pool was very crowded and uncontrolled. Kids were diving in everywhere and none of the wet towels were removed. The evening reception was disappointing. We've stayed at other Embassy suites where they've had more options than just nachos with cheese sauce and salsa. However,...

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Helpful?
Thank Arti A
Tolland, Connecticut, United States
Reviewed 1 week ago

This is an old property, and the sound insulation on the windows is not great. Ask for a room facing away from the airport if you are sensitive to road noise. The view may not be great, but it will be quieter. I made the mistake of paying $29 a night for underground parking, and then discovered that there is...

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Helpful?
1Thank Martin E
Helena, Alabama
Reviewed 1 week ago

Had no heat in room temperature drops outside was told that oh this an old building. They bought a small heater that I had to carry room to room to get warm which took almost 3hrs after I reported made two calls

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank S5729WImaryb
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your stay was disappointing due to the temperature of the room. We strive to make all of our guests feel comfortable and relaxed so we're very sorry that we've failed you on that. Please contact our Front Office Manager Stacey McMahon at...

Savannah, Georgia
Reviewed 1 week ago

This hotel is at the airport, so there will be noise. However, we were there for 5 nights and were very happy with room, staff, and service. Would highly recommend if you are looking for a suite near the airport.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank ccjoyce
San Diego, California
Reviewed 2 weeks ago via mobile

I have always enjoyed staying at the Embassy Suites; large size suites, comfortable beds, close proximity to the locations that I needed to be near to; however this business trip was quite different. From the moment I got out of my car from parking in the garage, I smelled marijuana. There were several people hanging out in their cars in...

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Helpful?
Thank NinaNicasio
Tucson, Arizona
Reviewed 2 weeks ago

I was disappointed that my pre-selected room was somehow not available at actual checkin. There was not enough elec plugs to support modern traveler charging needs. There were no racks to hang wet towels!!!!? The bedroom TV would not change channels or turn off!!!! Weekend b-fast started too late to support my airline travel needs whereas 6 am would have...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Asian660
Kirkland
Reviewed 2 weeks ago

Awesome hotel! Loved the location. The breakfast and evening snacks are great with a family. The facility was gorgeous everywhere. Free shuttle to and from the airport and lots of street parking for our oversized vehicle with rooftop carrier. We can't wait to stay again!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Bill S

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 E Imperial Ave, El Segundo, CA 90245-2623
Region: United States > California > El Segundo
Price Range: RM775 - RM1,462 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Orbitz, Hilton Hotels Direct, Priceline, Expedia, Cancelon, Booking.com, TripOnline SA, Travelocity and getaroom.com so you can book your Embassy Suites by Hilton Hotel Los Angeles International Airport South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Hotel Style:
#4 Business Hotel in El Segundo
#4 Romantic Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and other travellers.
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California
over a year ago
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10 months ago
over a year ago
orlando,fl
5 months ago

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Questions? Get answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I only saw my own room and it had completely frosted windows, which was actually fine. Extremely quiet despite airport.”
MarjorieW755, 1 Apr 2017 | Read review
“Far side from runway.”
337beth, 31 Mar 2017 | Read review
“Insist on Room at back of hotel”
desert85, 18 Mar 2017 | Read review
“Top floor corner away from elevators was very quiet.”
kenpthomas, 12 Mar 2017 | Read review
“Great choice for families needing to be close to airport and space.”
16qianab, 7 Mar 2017 | Read review
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