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Embassy Suites by Hilton Hotel Los Angeles International Airport South

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Embassy Suites by Hilton Hotel Los Angeles International Airport South
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1,436 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Los Angeles International Airport South
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Showing 1,351: English reviews
Kearney, Nebraska
Reviewed 11 November 2015 via mobile

8 minutes from the airport via shuttle, shuttles every 1/2 hour, quiet as a tomb room, good-very good made to order breakfast, efficient staff, pleasant stay. Somewhat dated, but I like it. Great koi ponds and waterfalls! Good value. Good for couples and meetings.

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Helpful?
Thank skiNebraska
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our property after your recent stay with us. It is great to read you enjoyed some of our great amenities and recommend our hotel for couples and meetings. We look forward to welcoming you back to our hotel again soon! Luke Erickson Guest Services Manager Embassy Suites by Hilton LAX South 310-640-3600...

Texarkana, Texas
Reviewed 10 November 2015

Embassy Suites LAX – South is no different, you just can’t go wrong by staying at Embassy Suites well the one here at this location was amazing as always. From the front desk staff, to the efficient and fast check-in process, to the DOUBLE BED/DOUBLE ROOM SUITES, with TWO 42” TV’s, to the safe bedding and plenty of towels in...

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Helpful?
Thank travelman8181
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for the wonderful review of our hotel. We appreciate you taking the time to let our future travels know about all the great amenities that our hotel and all Embassy Suites hotels have to offer. We take pride in the level of service we provide to all of our guests and thank you for recognizing our front desk...

Montreal, Canada
Reviewed 9 November 2015 via mobile

Was expecting a little bit of luxury with this brand hotel. Was very disappointed. Our room had not been cleaned very thoroughly. There was garbage on the bathroom floor (empty soap boxes and candy) and no toilet paper. There was a shirt on the floor that the previous guests must have left behind. The fact that these things had been...

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Helpful?
1Thank jensam80
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Please accept my sincerest apologies for your less than satisfactory experience here at Embassy Suites by Hilton LAX South. Our staff takes the cleanliness of our hotel and our guest suites extremely seriously. I would like to thank you for letting us know that we came up short on these issues on your last stay. The condition of the bathroom...

los angeles, ca, United States
Reviewed 8 November 2015

The maintenance team kept me up all night long. The "breakfast" rivaled what I can only imagine prison food to be. To top it all off, the air is toxic. I woke up not able to breathe and my lungs haven't been the same since. As I was walking out, I literally noticed a sign that says "WARNING. This building...

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Helpful?
1Thank Kristin B
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing your comments about your recent stay. I’m sorry to hear that you had the worst hotel experience with us. I’m not sure what the circumstances were with maintenance keeping you up since our maintenance team goes home for the day at midnight. As far as the sign that you saw, it is a California law that...

Morgan Hill, United States
Reviewed 6 November 2015

- Hotel and room is clean and nice looking, typical of ES. - Nice happy hour, typical of ES. - Employees were friendly. But I did not have a positive experience for the following reasons: - broadband was worthless during peak time of 8pm-11pm. Could barely get websites to load, couldn't connect to VPN, couldn't even get an IM to...

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Helpful?
Thank Daniel G
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share your recent experience with us at the Embassy Suites LAX South. I’m so sorry to hear that your stay with us was not a positive experience due to the many different issues that you encountered. We will be improving our internet service starting late December and should have far better service by...

Los Angeles, California
Reviewed 6 November 2015

On check it only one person was on the front desk and we had to wait 25 minutes in line to check in. At no point did another person appear and we never even received a "Sorry For The Wait". The rooms were good and the breakfast had a very good selection. Extra charge for everything including car parking and...

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Helpful?
1Thank Olly13538
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing your feedback about our hotel and the recent experience that you had with us. I’m very sorry that you had to wait so long to check in and that an apology was not given when you were finally helped. We have shared your comments with our staff so that we can learn from your experience and...

FORT WAYNE
Reviewed 5 November 2015

Close to LAX, provided outstanding courtesy shuttle service. Staff was attentive and helpful. Breakfast was better than most hotel offerings. Room was clean with no lingering odors. Did not have a chance to try pool and exercise facility. Price for Dinner seemed a little high, but the food was good.

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Helpful?
Thank JOE P
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for recently staying with us during your travels to Los Angeles. It is great to read that our convenient location close to LAX was good for your stay. Thank you for you kind words regarding our staff being attentive and helpful, I will be sure to pass along your compliments. Thank you again and we hope when your...

Brawley, California
Reviewed 4 November 2015

I have stayed here many times over the year. But it has been two years since my last stay. It's doubtful I'll ever stay here again. The AC is controlled by the hotel either heat or cooling. Without at least a fan running you can hear planes landing all night. The sink in the bathroom had the smell of rotten...

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Helpful?
1Thank Craig E
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share your feedback about our hotel. We are very disappointed to hear that you have decided not to stay with us again. I know it may not mean much now but let me extend our most sincere apologies to you for the inconveniences that you experienced during your stay. Please know that I...

Calgary
Reviewed 3 November 2015 via mobile

Stayed here with work due to the closeness to our office. Besides being close to work, within a 10 minute walk there was a variety of restaurants as well as a grocery store. As there is car traffic around the area, it was not frightening to be walking outside after dark. The buffet breakfast is probably one of the best...

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Helpful?
Thank GizYYC
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for your recent stay with us at Embassy Suites LAX South. It is wonderful to read your compliments about our breakfast buffet being the best you have had at any hotel. Our morning chefs are very talented and do a great job in getting our guests day off to a great stay with a deliciously hearty meal. Also,...

Baghdad Province, Iraq
Reviewed 30 October 2015

I stayed here after I flew in from London Heathrow Love the quaint Spanish villa-style architecture and layout, the koi pond, and the fountains in the front lobby. The baggage porters, Front Desk staff, and restaurant crew were all very friendly and efficient--and the latter did a fine job with the omelets and bacon--my apologies for not remembering any of...

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Helpful?
2Thank TrojanSkyCop1
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for the wonderful review of our hotel! We’re very happy to hear that all of our staff, from the baggage porters to the front staff and restaurant crew, was friendly and efficient. I believe the person at the front desk that you are referring to is Gicelle and we will most definitely share your comments with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 East Imperial Avenue, El Segundo, CA 90245
Region: United States > California > El Segundo
Price Range: RM741 - RM1,246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Cancelon, Hotels.com, Orbitz, Travelocity, Odigeo and Priceline so you can book your Embassy Suites by Hilton Hotel Los Angeles International Airport South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Hotel Style:
#4 Romantic Hotel in El Segundo
#4 Business Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and other travellers.
25 questions
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California
over a year ago
Kihei, Hawaii
6 months ago
over a year ago
orlando,fl
18 days ago

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Questions? Get answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front offer views of the airport.”
 of 5 bubbles Holland737, 27 Nov 2016 | Read review
“Rooms at the Eastern end are closer to Bar and Carpark Lift.”
 of 5 bubbles rylahp, 1 Nov 2016 | Read review
“We like the first floor!”
 of 5 bubbles TammyU563, 31 Oct 2016 | Read review
“We were on the 3rd floor at the back and it was very quiet.”
 of 5 bubbles crompos, 27 Oct 2016 | Read review
“Great view of the airport but not noisey”
 of 5 bubbles O7697YTmichaelf, 18 Oct 2016 | Read review
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