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Embassy Suites by Hilton Hotel Los Angeles International Airport South

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Embassy Suites by Hilton Hotel Los Angeles International Airport South
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1,438 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Los Angeles International Airport South
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Showing 1,353: English reviews
Melbourne
Reviewed 18 October 2015

Typical Embassy Suite Hotel. Staff are good, breakfast is satisfactory. Evening reception is handy and the girls serving are great, however 1 drink limit is painful when there is a long queue. The Airport Shuttle works well for departures however the revised pick policy of having to ring for a ride is annoying and no hotel courtesy phone to the...

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Helpful?
Thank Bruno035
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing your feedback about your recent stay with us. We’re happy to hear that you were happy with your overall stay. You’re right in that there are no courtesy phones at the airport anymore but if you find a traveler’s aid they can make the call for you. We hope that you will continue to stay with...

Las Cruces, New Mexico
Reviewed 18 October 2015

Been using this hotel for more years that I would like to admit. The property has been well maintained and kept up to date over the years. The one constant is spotty internet service. For a establishment that caters to business travelers I require seamless access to the internet when away from home I would have expected them to understand...

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Helpful?
Thank Robert O
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to share your feedback about our hotel to other travelers. We appreciate your patronage over the years and are happy to hear that you continue to stay with us. We do understand that internet service is important for our guests and we will be doing some improvements in the coming year. Please feel free...

Moreno Valley, California
Reviewed 17 October 2015

the receptionist at check in were horrible. while checking in the receptionist were talking to the other and she was folding key cards at the same time I personally think that the person in front of you should be the one person getting all your attention. I had a horrible experience at my previous visit and when I told that...

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Helpful?
Thank marjoriem710
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel. We take all our guest reviews very seriously and on behalf our entire Embassy Suites LAX South team we are terribly sorry for the service you experienced at the front desk. Please know that this is not typical of our hotel and staff. Again, we are sorry you were not...

Kerikeri, New Zealand
Reviewed 17 October 2015

Had just 1 night here prior to our return flight home to NZ. We had to ring for the shuttle from LAX which was easy and only had to wait about 10 minutes. The shuttle driver was very friendly. The hotel is only 5 minutes from the airport and the interior is attractive set out with koi ponds, waterfalls, foliage...

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Helpful?
Thank KiwichickAuckland
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for choosing our property for your stay over before your flight home to New Zealand. It is our goal to ensure that we make you feel as comfortable and at home as possible during your time with us and it is great to hear that we succeeded and achieved this goal for you. It is also...

Fort St. John, Canada
Reviewed 15 October 2015

I loved this property and was surprized by the suites! Clean, spacious and well laid out I actually wished I wasn't there just on a quick layover! rooms are very well equipped and perfect for family's and small kid's. The beds and bedding were very comfortable and I had a great sleep. The property was close to the airport and...

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Helpful?
Thank cava33
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

It is wonderful to hear you really enjoyed your time at our hotel and will be returning for another stay. With our breakfast being complimentary it adds great value to your stay and it is wonderful to read that you really enjoyed it. Our chefs and restaurant staff are dedicated to providing a warm and filling breakfast to ensure that...

Hawkes Bay, New Zealand
Reviewed 14 October 2015

Comfort is the word that springs to mind, a home away from home. The Bistro was great, the Breakfast amazing, the Hotel was clean and efficiently run, the staff most helpful. The bed was so comfortable we had the best sleep in a long time.

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Helpful?
Thank John C
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for writing such a great review about our hotel! I am very glad to hear you had the best sleep ever. We have recently changed out all of our beds at our hotel to ensure that all of our guests are a comfortable as possible when staying with us. Also, we offer some great food options...

Reviewed 14 October 2015

My sister, mother and myself arrived due to flight issues at LAX. We just needed a place to lay our heads, bath and near the airport ton provide shuttle service. I have been a long time Hilton Honors member so I do have an expectation of good customer service at their properties. When we arrived the young lady who checked...

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Helpful?
Thank 550aileenb
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel after your recent visit with us. We are terribly sorry that you had a bad experience when first checking in. However, it is great to read that one of our managers was able to make things right for you and make the rest of your stay enjoyable. Please think of...

Fresno, United States
Reviewed 14 October 2015

Comfortable, good location, normally affordable for a family weekend getaway. GREAT place to watch 4th of July fireworks from a room with a balcony, because the city has them everywhere. BUT, the breakfast has been a disaster every time we've gone lately. Locals are coming in and clogging things up. I told managers, on two occasions, that I watched people...

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Helpful?
Thank James T
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

We greatly appreciate you taking the time to review our hotel after your recent stay with us! We pride ourselves in offering a very clean and comfortable suite to all of our guests. I have shared your comments and concerns about our breakfast area with our food and beverage director. Together all of our management team will to do a...

Wailuku
Reviewed 11 October 2015

Generally, we like the Embassy Suites at most locations. We chose this location because of our late night arrival and its closeness to the airport. This location is a little farther from the airport than the Embassy Suites LAX north. It is easy to access and a comfortable location if you need to be close to the airport.

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Helpful?
Thank F O
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel after your recent stay with us. The shuttle ride to the airport is generally a quick 5-10 minutes to the first terminal, making our location very convenient for traveling guests from LAX. We hope you found our hotel amenities and service to your liking and you stay with us again...

Makati, Philippines
Reviewed 11 October 2015 via mobile

In summary: 1. Booked a smoking room (double) on October 10-11 -- confirmed by the property; 2. HHilton app offered e-check in for the booking using the confirmation number; 3. App showed 1 available smoking room (king); no advisory that it will be a room change; 4. Available room showed the smoking sign and the words "non-smoking"; 5. Chose the...

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Helpful?
Thank Geronio U
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for choosing our hotel during your recent travels to Los Angeles. I am very sorry we were not able to provide you with the quality of services you deserved during your stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your needs and expectations during...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 E Imperial Ave, El Segundo, CA 90245-2623
Region: United States > California > El Segundo
Price Range: RM738 - RM1,240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Cancelon, Orbitz, Priceline, Travelocity and Odigeo so you can book your Embassy Suites by Hilton Hotel Los Angeles International Airport South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Hotel Style:
#4 Business Hotel in El Segundo
#4 Romantic Hotel in El Segundo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and other travellers.
25 questions
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California
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19 days ago

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Questions? Get answers from Embassy Suites by Hilton Hotel Los Angeles International Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front offer views of the airport.”
 of 5 bubbles Holland737, 27 Nov 2016 | Read review
“Rooms at the Eastern end are closer to Bar and Carpark Lift.”
 of 5 bubbles rylahp, 1 Nov 2016 | Read review
“We like the first floor!”
 of 5 bubbles TammyU563, 31 Oct 2016 | Read review
“We were on the 3rd floor at the back and it was very quiet.”
 of 5 bubbles crompos, 27 Oct 2016 | Read review
“Great view of the airport but not noisey”
 of 5 bubbles O7697YTmichaelf, 18 Oct 2016 | Read review
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