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DoubleTree by Hilton Hotel LAX - El Segundo

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DoubleTree by Hilton Hotel LAX - El Segundo
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200 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Start your review of DoubleTree by Hilton Hotel LAX - El Segundo
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Reviewed 3 days ago NEW

I was left at the airport waiting on the shuttle for 50 minutes, the shower in my room was clogged, and a rotting lemon was in my coffee maker - it didn't get replaced after I reported it. They comped $100 + 1 night and gave me free breakfasts all week. Then, after I was told that any tip I...

Review collected in partnership with DoubleTree by Hilton
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Thank Martha I
HOTEL’S FAVOURITE REVIEW
Reviewed 3 September 2016

I made a last minute reservation to stay closer to the airport - arrived and was greeted by a very pleasant professional (Argel). The desk was busy, but he did a great job of acknowledging everyone and staying positive/calm. After I settled in my room I went to the lobby bar for a light snack and glass of wine. The...

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3Thank TErri R
About Hotel's Favourite Review
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Terri, Wow-What a great review! We love seeing our team members' names pop up on TripAdvisor so we can recognize them for being so memorable. Thank you for taking the time to recognize Argel and John- we will be sure to pass on your delight and our appreciation for providing such exceptional service. Making our guests feel at home is...

Calilfornia, United States
Reviewed 4 days ago NEW

Overall the hotel was conveniently located near LAX, clean and staff were friendly. The price seemed a bit high compared to other business travel I have done in the area. Housekeeping staff were fairly loud in the hallways each morning, and our room did not get serviced one day. Bartender was very friendly and attentive, but breakfast service was understaffed,...

Review collected in partnership with DoubleTree by Hilton
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Thank laracP2309TY
Indianapolis, Indiana
Reviewed 2 weeks ago

This is brand newly remodeled. Very nice and clean. Perfectly near the airport and also near rental car returns. You can take the shuttle to the airport-free with the hotel stay. Free really nice breakfast.

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Thank DeannaMarieBardo
Binghamton, New York
Reviewed 2 weeks ago

I was given a room that hadn't been serviced. I travel weekly for work and never expect an immaculate room, but this room had dirty sheets with hair and crumbs and the shower had a used bar of soap still siting in the dish. The staff did not seem surprised at all when I complained. Also, the room temperature would...

Review collected in partnership with DoubleTree by Hilton
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Thank Lorenloren8
Front Royal, Virginia
Reviewed 2 weeks ago via mobile

Excellent service with great attitude and knowledge, appreciated the genuine atmosphere as well as the attention to detail although the Internet/Wifi service was not working, hopefully will be resolved soon

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Thank 76flyboy
Front Royal, United States
Reviewed 2 weeks ago

always very helpful and extremely efficient staff, good clean rooms with all the necessary amenities as well as kind cleaning personnel, overall great experience and more than happy to become a return customer

Review collected in partnership with DoubleTree by Hilton
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Thank 671geraldn
ADELANTO,CALIFORNIA
Reviewed 2 weeks ago

I love it here at the doubletree I just hope their considering putting microwaves in the suites that would be well appreciated the location is perfect the staff is awesome the blackout curtains is one of my favorites

Review collected in partnership with DoubleTree by Hilton
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Thank deliciah2017
West Covina, California
Reviewed 2 weeks ago

I was very pleased with my stay. I was greeted as soon as I walked in. Staff was very friendly and welcoming. The rooms were nice and clean. Although we paid for parking because the parking structure that was free was shared with Mattel. It was a little walk away.

Review collected in partnership with DoubleTree by Hilton
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Thank drinam2017
India
Reviewed 2 weeks ago via mobile

Decent stay although felt a bit costly compared to the value, benefit being so close to LAX and a complimentary shuttle drop. Breakfast was not complimentary. However the starline tours are contacted by the Hotel directly and that's a big help

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Thank SujoyIndia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located minutes from Los Angeles International Airport (LAX), the DoubleTree by Hilton Hotel LAX – El Segundo is situated in El Segundo's premier business district. This intimate full-service hotel near LAX offers complimentary parking, WiFi and airport transportation. Our welcoming staff will greet you with a warm DoubleTree chocolate chip cookie. Local businesses, including Mattel, Boeing and Oracle, are only a short distance from our hotel. Relax in comfort in one of 216 non-smoking guest rooms, with smoking and non-smoking options available. Watch a favorite program or a movie on a 37-inch flat-screen TV with HD channels. Each room features a refrigerator and a laptop safe. Take care of business using high-speed internet access. Start the day right with a workout in the fitness room followed by a quick bite or a full hot breakfast at the East Grand Bar & Grille or your room. End the day with a refreshing dip in the heated outdoor pool or a relaxing soak in the whirlpool spa. Consider holding an event or meeting in our 4,500 sq. ft. space, accommodating up to 140 guests at our convenient El Segundo hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel LAX - El Segundo

Address: 1985 East Grand Avenue, El Segundo, CA 90245-5015
Region: United States > California > El Segundo
Price Range: RM687 - RM1,183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel LAX - El Segundo 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Hotel El Segundo
Doubletree El Segundo
El Segundo Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel LAX - El Segundo staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel LAX - El Segundo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Hilton Honors rooms (floors 5 - 7) are supposedly remodeled.”
 of 5 bubbles richardj294, 16 Jan 2017 | Read review
“Corner room was nice, but on the bus line, so I could hear the bus intercom in the morning”
 of 5 bubbles ght0314, 14 Jan 2017 | Read review
“When I go again to LA, this Hotel would NOT be on my selection list.”
 of 5 bubbles PROF_CONSULTANT, 13 Dec 2016 | Read review
“Book at the Hyatt instead”
 of 5 bubbles donbow, 25 Oct 2016 | Read review
“Join Hilton Honors to receive upgrades when available.”
 of 5 bubbles 862alanas, 17 Oct 2016 | Read review
5 of 5