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DoubleTree by Hilton Hotel LAX - El Segundo

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DoubleTree by Hilton Hotel LAX - El Segundo
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161 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Victoria, Canada
Reviewed 4 days ago NEWvia mobile

Comfortable hotel near LAX airport. Shuttle runs approx every 30 minutes. Checking was quick. Room was comfortable as was the bed. Bathroom was smaller than we have had in other hotels but was clean. The remote for the tv was dirty and we cleaned it. In many hotels the remote can have more pathogens than a toilet seat. We didn't...

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Helpful?
Thank dennisjoanna
Portland, Oregon
Reviewed 4 days ago NEW

We used HH points for one night after arriving into LAX late at night. Check in was backed up due to limited staff, but she managed to get us checked in while we exercised an extra set of patience with a very tired little boy in tow. The world famous chocolate chip cookies helped. We had a corner room on...

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Helpful?
Thank ght0314
Montgomery, Alabama
Reviewed 1 week ago

Free parking was the only advantage this hotel had. In the last month they have now started charging for parking, but haven't stated that on the hilton reservation system. Desk manger was exceptionally rude. The room had a broken TV stand, and cracked drinking glasses.

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1Thank 99BizTrav
Walnut Creek, California
Reviewed 1 week ago

-I logged on to Hilton.com and pre-paid for my 3 night stay a few weeks in advanced. Fully paid. -I used the HH app and prebooked my room in advance 24 hours before. -When I checked in, the employee had no record of me pre-paying, she called the manager, and he had no knowledge of this. They had me stand...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Nawar F
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear nawarf2017, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay in the room they selected. We’ve addressed these issues with our staff and hope that the next time you’re in...

Porterville, United States
Reviewed 1 week ago

The best place to leave your car/van/suv in a covered parking lot (by Mattel). The staff are friendly, helpful and courteous. The restaurants are clean and delicious with the right price. The hotel is clean and a nice comfy bed to sleep either before you travel or upon arrival and you want to rest before a long trip driving back...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank reynaldoc2017
Bermuda
Reviewed 1 week ago

We travel so much with family and with friends, and for this brand of a hotel we knew it was going to be a good stay...but no it was old and run down. Hold on they charge $179 per night for a 2 star hotel are you crazy, if I knew what this hotel was like trust me I would...

Review collected in partnership with DoubleTree by Hilton
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1Thank cxtrott
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear cxtrott, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel, our guestroom appearance, and amenities help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time.

El Dorado Hills, California
Reviewed 1 week ago

The best thing about this hotel is its proximity to LAX. I recently landed at the airport mid afternoon on a weekday and called the hotel for the free shuttle service. I was told it'd pick me up in 15-20 minutes. No problem, I thought. After waiting for 30 minutes with no shuttle (but shuttles from every other hotel passed...

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1Thank ColleenQD
Clarksville, Pennsylvania
Reviewed 2 weeks ago

Very nice hotel. I wish it had a free breakfast buffet included in the room charge, as I usually have to pay for food; even on a business trip I usually have a per diem as opposed to reimbursement, so a free breakfast helps. 24/7 coffee in the lobby would be nice, too.

Review collected in partnership with DoubleTree by Hilton
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Thank R9763ZUjackb
Austin, Texas
Reviewed 2 weeks ago

Nice clean hotel in convenient location. Only complaint was some noise one morning outside the window, but there was some temporary construction going on, and it only happened one morning during 5-night stay. Clean rooms, great/friendly staff.

Review collected in partnership with DoubleTree by Hilton
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Thank Jeff L
California
Reviewed 2 weeks ago via mobile

We stayed for one night and the service was great, they accommodated us the same way we requested. The rooms were really clean, spacious and comfortable, we really rest for that night. Parking is free at the structure same as WiFi. Thanks for the awesome service.

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Helpful?
Thank Rosita C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located minutes from Los Angeles International Airport (LAX), the DoubleTree by Hilton Hotel LAX – El Segundo is situated in El Segundo's premier business district. This intimate full-service hotel near LAX offers complimentary parking, WiFi and airport transportation. Our welcoming staff will greet you with a warm DoubleTree chocolate chip cookie. Local businesses, including Mattel, Boeing and Oracle, are only a short distance from our hotel. Relax in comfort in one of 216 non-smoking guest rooms, with smoking and non-smoking options available. Watch a favorite program or a movie on a 37-inch flat-screen TV with HD channels. Each room features a refrigerator and a laptop safe. Take care of business using high-speed internet access. Start the day right with a workout in the fitness room followed by a quick bite or a full hot breakfast at the East Grand Bar & Grille or your room. End the day with a refreshing dip in the heated outdoor pool or a relaxing soak in the whirlpool spa. Consider holding an event or meeting in our 4,500 sq. ft. space, accommodating up to 140 guests at our convenient El Segundo hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel LAX - El Segundo

Address: 1985 E Grand Ave, El Segundo, CA 90245-5015
Region: United States > California > El Segundo
Price Range: RM634 - RM1,174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel LAX - El Segundo 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Hotel LAX - El Segundo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel El Segundo
Doubletree El Segundo
El Segundo Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel LAX - El Segundo staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel LAX - El Segundo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room was nice, but on the bus line, so I could hear the bus intercom in the morning”
 of 5 bubbles ght0314, 14 Jan 2017 | Read review
“When I go again to LA, this Hotel would NOT be on my selection list.”
 of 5 bubbles PROF_CONSULTANT, 13 Dec 2016 | Read review
“Book at the Hyatt instead”
 of 5 bubbles donbow, 25 Oct 2016 | Read review
“Join Hilton Honors to receive upgrades when available.”
 of 5 bubbles 862alanas, 17 Oct 2016 | Read review
“If you're member of Hilton Honors will have free water bottles in your room.”
 of 5 bubbles VIPCA, 18 Sep 2016 | Read review
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