We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I decided to take my grandchildren to Apple Hill which is the Placerville on the way we decide to stay and this Holiday Inn Express in Elk Grove California period always so unsatisfied what this location I will never stay there again and I will...More
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 1 week ago
Hi Sheila, Thank you for choosing to stay with us recently, and for taking the time to leave your review. We are very sorry that your room had a couple of plumbing issues, and we apologize for the inconvenience that this caused you. Please rest...More
I have been to this hotel more than 7 times and each time, it only gets better and better. It has gone through extensive renovations and it's new look is captivating. Looks could be deceiving but however this hotel is different. They are proactive and...More
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 21 November 2017
Hi Victor, Thank you for staying with us once again, we are delighted to be your hotel of choice in this area. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes...More
I've stayed at a dozen different Holiday Inn Express hotels in the US and Canada. This one is not up to the usual standards.
There was no one at the front desk when I arrived just after 3pm. Had to call out to get the...More
Response from Holiday Inn E, Front Office Manager at Holiday Inn Express Elk GroveResponded 4 weeks ago
Thank you for bringing this to our attention.
We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services.
We do hope to have...More
King room was very comfortable, clean, and quiet. The hotel is currently being updated inside and out so you may have to check ahead of time for construction. My ground floor room was clean and everything was in good working order. The bed and pillow...More
Response from Holiday Inn E, Front Office Manager at Holiday Inn Express Elk GroveResponded 5 January 2018
Thanks for staying with us.
We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. and will share these with our team so that we can continue to improve our services.
Our hotel is...More
My wife and I really enjoyed our 4-day stay at this hotel this past long weekend. The location is excellent, is maintained well (generally), staff are generally quite responsive, very good breakfast provided with plenty of comfortable seating, good size room, comfortable bed and 4...More
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 29 November 2017
Hi Craig, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind words, and we hope to welcome you back again before long! Best wishes, Hotel Management