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Holiday Inn Express Hotel & Suites Elk Grove East

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Holiday Inn Express Hotel & Suites Elk Grove East
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111 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Banner Elk, North Carolina
Reviewed 2 weeks ago

The rooms and the staff are amazing! The staff made sure they made our stay and our meeting a great experience. The food and beverages were perfect temperature. This hotel definitely go above and beyond to meet the needs of there patrons. We will definitely be coming back to this location in the near future!

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Helpful?
Thank Jimenez1975
Kingsburg, California
Reviewed 3 weeks ago via mobile

Hotel staff was very efficient and friendly. I forgot a piece of luggage in my room and received a call from the front desk. I would stay at this property again. Even though they are remodeling, we enjoyed our stay.

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Helpful?
Thank AnthonyMendes
Nicole H, General Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Thank you for your feedback. I am so glad that my staff was so responsive to your needs! We pride ourselves in extending excellent customer service to each every guest. I am glad that your stay was 5 stars! We look forward to having you with us again in the future. Thank you again, Nicole H General Manager

Mount Airy, Maryland
Reviewed 4 weeks ago via mobile

I come out to Sacramento to visit family and always stay here. Rooms are spacious, clean, with great service by the staff. Location to six restaurants within walking distance along with shopping options. Close to the highway which allows for easy access to the major attractions.

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Helpful?
Thank johnmedve
Tiffany K, Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Johnmedve, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Del Mar, California
Reviewed 15 January 2017 via mobile

This hotel is under construction but you can't tell from the outside until you get into the lobby area. Once you get inside it's quite a maze to get to the one elevator that leads to all the rooms in the hotel. It seemed odd to me that there is only one small elevator and often times we were waiting...

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Helpful?
Thank Travelin M
Tiffany K, Assistant General Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope that you give us another opportunity and stay with us again on your next travel. Sincerely, Tiffany K Asst. General Manager

Reviewed 14 November 2016

We liked the fact that the rooms were clean, comfortable, and spacious. We also liked that it was close to the freeway and close to shopping. Free breakfast also nice. It was a bit annoying that renovation was occurring and the fact that the elevator is a bit slow.

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Helpful?
Thank Tim D
Kaushal R, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear Tim D Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely Kaushal Singh

Reviewed 2 November 2016

The host and desk people were very nice & helpful. In a dark corner of my room a previous guest left a black sock. Lots of restaurants to coose from. Shopping close by and easy access to the freeway. Comfortable matresses.

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Helpful?
Thank Shirley R
Kaushal R, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear Shirley Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 26 October 2016

The hotel room was very spacious and clean. They were still under construction when we visited. The renovated wing of the hotel was very nice. We had to do a quick walk outside in order to get to the breakfast hall.

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Helpful?
Thank Steven-and-Wen
Kaushal R, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear Steven-and Wen Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 15 October 2016 via mobile

The staff was very friendly and helpful. I reserved a small conference room. It was clean and the provided the necessary furniture I needed, including ice water. Tiffany was especially helpful, coordinating all my wedding party rooms and conference room. She alley me asking if I needed anything extra. Rooms were clean and very Comfortable.

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Helpful?
Thank Rick W
Kaushal R, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear Rick W Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Moscow, Idaho
Reviewed 1 October 2016

The hotel called me the day before to remind me about our reservation and to let me know that they are doing construction to update their hotel, just as an fyi which I appreciated. We were able to check in very quickly and our room was quite lovely. Very spacious and the beds were very comfy. The breakfast that the...

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1Thank ERaina
Kaushal R, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear ERaina Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

San Jose, California
Reviewed 15 August 2016

I generally don't write reviews but this hotel deserved a review. We booked a last minute room at the Holiday Inn Express & Suites Elk Grove and the hotel exceeded my expectations. On Tripadvisor it was rated as a 2.5 star hotel and I was a bit wary booking it but the great reviews from other guests and the complimentary...

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Helpful?
Thank ctameru
Elizabeth D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear ctameru Thank you for choosing Holiday Inn Express & Suites for your stay. Our staff here loved your review. Thank you so much for your feedback, it also helps us to better our service. We would love to have you back at our hotel again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Elk Grove, CA. We're located right off HWY 99 and the Laguna Boulevard exit in the Laguna Gateway Shopping Center, approximately 20 miles from Sacramento International Airport, and a few minutes away from downtown.Our hotel features 116 graciously designed guest rooms and suites and free wireless high-speed Internet access throughout our hotel. In the morning enjoy our hot new Express Start breakfast bar featuring omelets, bacon and our mouthwatering signature cinnamon rolls everyday!We're proud to have the largest hotel banquet space in Elk Grove, boasting 3,400 square feet, for weddings, meetings or any other special event. Our facilities have the capacity to accommodate up to 400 people. Free and ample parking in front and back of our hotel.If you're traveling on your own, in a group or with family, you'll find this to be an awesome location for shopping, dining or just socializing! Century Movie Theater and United Artists Movie Theater are walking distance away, as well as Old Navy, Bed Bath & Beyond, Best Buy, TJ Maxx, Home Depot, Ulta Cosmetics and Salon & Strikes Bowling Alley.Restaurants galore! Mimi's Cafe, Macaroni Grill, Logan's Steakhouse, BJ's Brewhouse Bar & Grill, Mandangos Bar, Chili's, & Friday's. to name a few.Local businesses and attractions: All Data, Auto Zone, Apple Computers, Weyerhaeuser, Kaiser, Barbara Morse Wackford Aquatic & Community Complex. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Elk Grove East

Address: 9175 W Stockton Blvd, Elk Grove, CA 95758-8051
Region: United States > California > Elk Grove
Price Range: RM560 - RM946 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Elk Grove East 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Elk Grove Hotel Elk Grove
Holiday Inn Express Elk Grove
Holiday Inn Elk Grove
Elk Grove Holiday Inn
Hotel Style:
#3 Family Hotel in Elk Grove
#3 Business Hotel in Elk Grove
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Elk Grove East staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Elk Grove East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are two Holiday Inn Expresses in Elk Grove. Make sure you picked the correct one.”
 of 5 bubbles 843timd, 14 Nov 2016 | Read review
“The 3rd Floor was perfect. It took a little longer to get up there with the elevator but the noise level was very low.”
 of 5 bubbles ctameru, 15 Aug 2016 | Read review
“The elevator is slow, so choose a first or second floor that's more accessible.”
 of 5 bubbles sarahbH119PU, 21 Jun 2016 | Read review
“Ask for a room away from the street/parking lot”
 of 5 bubbles 848sereenaj, 10 Jun 2016 | Read review
“A room facing West is best for sleeping in.”
 of 5 bubbles Richard1140, 23 May 2016 | Read review
5 of 5