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Extended Stay America - Sacramento - Elk Grove

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112 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Sacramento - Elk Grove
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Showing 111: English reviews
Soquel, CA
Reviewed 18 October 2016

You could say Orbitz is to blame, and not the hotel management. However, the clerk had my name, and knew that I had booked through a website. If they know they have reservations, they should - not - overbook. Or -- at the very least -- if they overbook, they should contact each and every person who has a reservation...

2Thank kidkanektok
Portland, Oregon
Reviewed 2 October 2016 via mobile

Nice and professional employees and a new manager. This place needs total deep clean and in some cases total renovation. Safe during the day but becomes unsafe at night due to prostitution and drug activity in the north side of the building at night. I've stayed several times and it went down hill each and every time as far as...

2Thank Pozimark
Minot, North Dakota
Reviewed 2 September 2016

Decided to change the sheets after one night due to noticing that the sheets were dirty, dirt and allot of hair strands between the fitted sheet & mattress pad and between the mattress pad and the mattress slipcover. Not only that, both the mattress pad and slipcover were stained with urine.Turned them into the front desk at 2pm and they...

2Thank skidve007
Saint Helens, Oregon
Reviewed 20 August 2016

We would like to say that this hotel was very clean! Even the Hallways and elevator get cleaned. The vestibule was even seen to be vacuumed! Having a kitchen and all the necessary items to make your own food is very nice! That said you only get coffee (very good!), muffins, and breakfast bars in the am. We made eggs,...

Thank Richard H
Manager_11525, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Your feedback is very important. I'm thrilled to read all the positive accolades about your stay including the cleanliness of your room, the fully equipped kitchen, and our convenient location to attractions. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Irvine, California
Reviewed 12 August 2016

This place is absolutely horrible. The rooms were filthy, they smelled like smoke, and nothing was clean. The worst of it was dealing with the manage, Prassad, who was rude and dismissive. After we complained of the very strong smell of smoke in the room, he promised to check it out and call us back,- but of course never did....

4Thank CKinDC
Foster City, California
Reviewed 8 August 2016

We booked three rooms for this past weekend. Despite negative reviews we found this to be a clean and quiet hotel in Elk Grove. Room were large and included a small stove, sink, and large refrigerator. Well located right off the freeway.

Thank James K
Manager_11525, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review. I'm glad you enjoyed the size of the room and the fully equipped kitchen. Thank you for choosing to stay with us despite neagtive reviews. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Murrieta, California
Reviewed 6 August 2016 via mobile

So happy that this is a pet friendly hotel. We have 2 big dogs and needed somewhere to stop for the night. They have a reasonable pet policy since we have 2 big dogs. The room was clean and spacious. The facility was Very good, safe location. Highly recommend.

Thank CatRangel
Manager_11525, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

We appreciate you taking the time to write a review. I am pleased to read that we were able to accommodate you and your dogs well. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Irvine, California
Reviewed 1 August 2016 via mobile

Our room was not ready at 4 pm when check in time was 3:30 pm. Most importantly, the hotel smelled horribly throughout of cigarette smoke even though the rooms claimed to be nonsmoking. The rooms were dilapidated and filthy. This type of trash should not be sold by anyone. The manager Prasad was not helpful. We lost a night of...

2Thank Kaleidoscope
Los Angeles, California
Reviewed 25 July 2016

I had a non smoking room. And it smelled like smoke. Not impressed. The staff was moderate at best. Breakfast was a joke. Not impressed for the price. I was traveling on business and wanted to give this place a try. Save your time and energy, pay a little extra and go somewhere else. Hampton Inn is close by, even...

3Thank streamingmedialive1
Sacramento, California
Reviewed 15 June 2016

It actually takes a lot for me to give a poor rating to a hotel, but this particular Extended Stay deserves it. We were in town for business and needed a place to stay, arriving somewhat late (around 10pm). When we got there, a very apologetic front desk person told us that our room was given away, because we hadn't...

1Thank rony_bonbony

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Sacramento - Elk Grove

Address: 2201 Longport Ct, Elk Grove, CA 95758-7126
Region: United States > California > Elk Grove
Price Range: RM473 - RM766 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Sacramento - Elk Grove 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Extended Stay Elk Grove
Elk Grove Extended Stay
Extended Stayamerica Sacramento
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Questions & Answers

Questions? Get answers from Extended Stay America - Sacramento - Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a top level room...away from the stairwell. There is an elevator.”
667nadiner, 23 Dec 2016 | Read review
“Would not suggest they stay here.”
skidve007, 1 Sep 2016 | Read review
“As always, the upper floors will be more quiet.”
richardhE2393QP, 20 Aug 2016 | Read review
“DO NOT STAY IN ROOM 216- completely smelled of smoke.”
CKinDC, 12 Aug 2016 | Read review
“You should have a top floor for quiet and ask for a handicap room if needed.”
poppadub17, 24 Mar 2016 | Read review
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