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All reviewsnice bistrosink areamarriott memberroom keypretty standardnail salonfreeway accessstarbucks coffeeacross the streetgreat bedsfront desk staff were very friendlygreat shoppingwhile visiting friendsconvenient locationbeer and winehotel is cleanfast food
Spent three nights here, hoping it would be as nice as the reviews I had read. Unfortunately, I found the experience to be less than average.
The hotel is situated in a GREAT location, close to high-end shopping, and good choices of eateries, from drive-thrus...More
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Response from Tracy K, General Manager at Courtyard Sacramento FolsomResponded 26 September 2017
Thank you for taking the time to review your stay with us! We are sorry to hear we fell short of your expectations. Your feedback is very valuable to us so we can improve for future stays!
I normally stay in Roseville at the Taylor Road Courtyard. However, my current work assignment is so close to this property I decided to book. Great experience thus far with night 2 of 3. The staff has been kind and accommodating. The hotel and rooms...More
Response from Tracy K, General Manager at Courtyard Sacramento FolsomResponded 15 September 2017
Thank you for your feedback! As we pride ourselves with our excellent service, we are delighted to hear our service didn't fall short to your expectations! We look forward to your next trip with us in the near future when your business brings you back...More
Courtyards are all pretty standard, but the difference can be made with the staff. This one definitely has good management and a staff that cares. All areas were very clean, even the back stairwells were perfectly maintained. The front desk staff were very friendly and...More
Response from Tracy K, General Manager at Courtyard Sacramento FolsomResponded 6 September 2017
We appreciate your wonderful feedback! We take pride in offering friendly and efficient service to our guests. Thank you for choosing to stay with us and we hope you had a great time in Folsom. We look forward to seeing you again!
I appreciate the efforts by the staff to make my trip enjoyable. Thank you Trey, Darla and Yaya, you made impressions of customer service that will last a lifetime. If you are visiting do not be shy to ask for the extras. I recommend getting...More
Thank Mike M
Response from Tracy K, General Manager at Courtyard Sacramento FolsomResponded 31 August 2017
Thanks for staying with us! We appreciate your feedback and happy to hear your trip was enjoyable! We pride ourselves of our customer relations and are ecstatic to hear the names of the few you came across during your stay made for a memorable experience....More
Typical Courtyard room, lobby. Comfortable bed, quick check in and friendly service. I appreciated coffee at 5:30 AM as I was working early with East Coast colleagues, the coffee service was a bit slow for coffee at that hour but happy to have it. The...More
Response from Tracy K, General Manager at Courtyard Sacramento FolsomResponded 4 August 2017
Thank you for taking the time to leave us a brief review. It is wonderful to hear our surrounding amenities were beneficial for your stay. We look forward for the next opportunity to better serve you during the coffee hours.