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Colmar Tropicale

KM48, Persimpangan Bertingkat Lebuhraya Karak, Bukit Tinggi, Bentong 28750 Malaysia
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Traveller (2070)
Room & Suite (246)
Dining (131)

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RM 228
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#2 of 3 hotels in Bukit Tinggi
Location
Cleanliness
Service
Value
Colmar Tropicale was modeled after 16th century Colmar town, north east of Alsace, France, also incorporatingarchitectural designs and elements from ancient surrounding villages of Riquewihr, Turckheim and Kaysersberg. The realization of this French themed village derived from the wish list of the Malaysia's fourth Prime Minister, Tun Dr. Mahathir bin Mohamad, who upon his visit to the region of Alsace were so impressed, that it inspired Tan Sri Vincent Tan, the founder of Berjaya Corporation Berhad to replicate the actual Colmar town in Malaysia.The resort comprised of 235 rooms and suites, offers 8 food & beverage outlets / lounges with food variety ranging from local & international cuisine to an authentic French fine dining restaurant. It also offers meeting rooms and banqueting facilities.
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Property amenities
Free parking
Free wifi in the business centre
Pool
Free breakfast
Archery
Game room
Children Activities (Kid / Family Friendly)
Kids pool
Car park
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Wine / champagne
Squash
Highchairs available
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Picnic area
Shared lounge / TV area
Shops
First aid kit
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Electric kettle
Cable / satellite TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Indonesian, Malay
1211Reviews35Q+A100Room tips
Traveller rating
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Nagendran S wrote a review 11 Feb
1 contribution
The overall trip was pleasant and it is a worth get away from hustle of the city. However, there are much more to be taken care off. First on the parking availability. I dont think there is enough parking for all as it took me sometime to get a parking. The schedule to bring the visitors around are not followed by the drivers. Our intention to visit the rabbit park never happened as different drivers provided different time and reasons. We waited about one and half hour and returned to room. The bathroom is not very plaeasant to use as it is not clean and the bath tub is not useable. Appreciate if there is more asian food choices as well. It would be nicer if the prices of the room could be reviewed for a better and memorable stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Diyana Nasuha, Guest Services / Front Office at Colmar Tropicale
Responded 1 week ago
Dear Nagendrans2024, Thank you for taking the time to rate us. Kind regards Diyana | Ops Exec
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GrandTour14697509291 wrote a review 11 Feb
3 contributions1 helpful vote
+1
I came for a 3 days stay and basically had nothing yo do. 1. The bfast was not appealing and they served the same food for 2 days. 2. Most of the outdoor activities are not available, invluding the charter bus service from Colmar to Rabbit Park. Adventure Park was not worth the price. 3. There was no side table in the room and bath tub was not maintained. 4. Not much of food available as the restaurants have limited selection of food on their menu. 5. The room which was above the fountain, which I stayed was so noisy during daytime. There was no parking available as I came on CNY day. 6. Not much of seatings available around the garden, lake and etc.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Diyana Nasuha, Guest Services / Front Office at Colmar Tropicale
Responded 1 week ago
Dear, Please email us at diyana.nasuha@colmartropicale.com.my with your name and contact number so we can assist you further. Alternatively, you may call us directly at 092213888. Thank you for taking the time to rate us. Our goal is to serve you and we are honored to communicate with you Regards, Diyana | Ops Exec
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Catherine J wrote a review 3 Feb
1 contribution
Room cleanliness need to improved.Found sticky marks at bathroom walls.Wc look old and unclean.Bedroom ceiling in-front closet mouldy.In front guest lif at level 1 floor full of black mark unclean..Building look old. At 10.30 am someone ring doorbell and heading at the next vacant room.. Good thing..Full of activity at night time..Nice place to healing..
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Diyana Nasuha, Guest Services / Front Office at Colmar Tropicale
Responded 2 weeks ago
Dear, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again. Regards, Diyana | Ops Exec
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tour15944850355 wrote a review Jan 2024
1 contribution
A good place to stay for a short period of time. Aesthetically good but surely need an update. The rooms are too big and the foods are average. Looking forward to an improvement because Bukit Tinggi a great place for tourism within malaysia. 😘
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Diyana Nasuha, Guest Services / Front Office at Colmar Tropicale
Responded 3 weeks ago
Dear, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards, Diyana | Ops Exec
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigate62561444897 wrote a review Jan 2024
1 contribution
+1
The view from every corner was amazing. The room was comfortable and aesthetic! Except for the toilet.. The toilet was beautiful but the heater is somehow quite problematic.. We end up having a cold shower instead. There were a lot of activities here but yeah you got money, you got the fun for sure. We’ve got the chance to join Zumba and watch fire performances! Enjoy the pics ive shared! We’ll sure will come again in future.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Diyana Nasuha, Guest Services / Front Office at Colmar Tropicale
Responded 4 weeks ago
Dear, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards, Diyana | Ops Exec
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Benjamin S Nathan wrote a review Jan 2024
Kuala Lumpur, Malaysia9 contributions6 helpful votes
24-year-old property that needs upgrading its facilities. The place is a short drive up to a hill close to KL. I stayed for four days, three nights, from 5th Jan to 8th Jan 2024. The front desk staff are very friendly, namely, the assistant front desk manager, Amin and the front desk supervisor, Syana. They were very friendly and even upgraded my room. The rooms were clean with a fantastic view. The only challenge was that the property needed upgrading the facilities. The Japanese Garden was nothing to shout about; the garden was closed for renovation, and the Japanese Restaurant had been moved to Colmar. The Coffee house that served breakfast was okay, but the variety was limited. The Supervisor, Mohd Sabri, was very helpful and courteous. Overall, the staff are OK, but the facilities need upgrading.
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Date of stay: January 2024Trip type: Travelled with friends
Room Tip: Check the weather forecast and bring along your golf gear.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Diyana Nasuha, Guest Services / Front Office at Colmar Tropicale
Responded 8 Jan 2024
Dear Benjamin S, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Regards, Diyana | Ops Exec
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susilawati17461 wrote a review Jan 2024
1 contribution
Very good environment.. all the staff are great and kind. Service are top ! Ramah sngat. Bawa 2 family 1day trip tapi memuaskan! Went to La Boulangerie French bakery and was shocked only 1 staff bekerja disitu . We ordered like 7-9drinks yet he still managed to serve it quickly.Give him a tips for good services also,The pizza restaurant really get us in full good tummy. Thee food are good…the staff , semuanya bagus especially the service staff.. appreciate and will come back again tq !
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Diyana Nasuha, Guest Services / Front Office at Colmar Tropicale
Responded 7 Jan 2024
Dear, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards, Diyana | Ops Exec
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Coastal23156620267 wrote a review Jan 2024
1 contribution
I really pity the investor or this place.such nice place, facilities, but going down the drain due to the staff service quality. Stayed family room 3206, on the 7th jan 2024. 1. Checked in, walked to my, and couldn't enter, and was told by the housekeeping, room is not ready. Called the frontsesk, to clarify, but the frontdesk replied rudely, as if i was in the wrong room, but eventually they gave me wrong room which was nit ready. 2. Went to one of their french bakery, La baulangerie, went to their cashier to pay, hand him credit card, and mentioned no credit card accepted and no qrpays accepted, as the system is down, told him very politely he could have notify as i walked in to their cafe, or atleast hang a "offline" note. His reply, " you want to try??? Im not lying, it just happens random, what can i do?" Wow what a hopitality. 3. Back at room, realized there is no door matt for the washroom, stayed with kids, dont want to mess up the room, so called the helpdesk for the doormatt, 4 times, and received the matt after and hour, by the time, everyone had already had bath, and the room messed up.. So, hospitality business standard, wrong people hired, who dont value how precious their job is, or the salary their getting. Disappointed.. rather go genting Noted : credit to one nice frontdesk, apologised, and offered a new room, though i rejected as she was gud handling the situation, apprecaite this staff, but cant take the service quality of the others.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Nice place poor, and unpolite staff
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Diyana Nasuha, Guest Services / Front Office at Colmar Tropicale
Responded 7 Jan 2024
Dear, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again. Regards, Diyana | Ops Exec
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Excursion43911510503 wrote a review Jan 2024
1 contribution1 helpful vote
+1
To bring a kids is a must cause many activities such as rabbit farm horse stable souvenir shop lucky draw game swimming pool shuttle bus and enjoy scenery view from colmar tropicale. Also have a game spot for children such as VIRTUAL EXPERIENCE
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Seing a whether forecast first so u can enjoy japanese garden without having a poncho
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Diyana Nasuha, Guest Services / Front Office at Colmar Tropicale
Responded 1 Jan 2024
Dear, Thank you for your positive feedback and heartfelt endorsement! We’re glad you loved the unique experience we provided at Colmar Tropicale. We're happy that you're happy, and we're looking forward to your next visit. Regards, Diyana | Ops Exec
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Radzihan R wrote a review Dec 2023
17 contributions4 helpful votes
The bed got wood knocking sound when rest on it. The water closer cistern need to fix as the water would not stop after flushed. The bathroom floor water flow to other way but the floor trap at other place.. So that make the bathroom floor always wet. The room in overall quite old condition but acceptable for me. While the breakfast food is less variety compare to 7 years ago I came. Overall the breakfast food is average and acceptable for me. The number of restaurants are not much at the hotel area. Need to have more. Thank you.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Just enjoy the environments 😁
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Diyana Nasuha, Guest Services / Front Office at Colmar Tropicale
Responded 31 Dec 2023
Dear Radzihanr, Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart. Thank you again for taking the time to share your experience with us. We're grateful for guests like you. Regards, Diyana | Ops Exec
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 158 - RM 240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
colmar tropicale, berjaya hills - malaysia hotel bentung
LOCATION
MalaysiaPahangBentongBukit Tinggi
NUMBER OF ROOMS
235
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COLMAR TROPICALE (R̶M̶ ̶2̶7̶8̶) RM 197: UPDATED 2024 Hotel Reviews, Price Comparison and 2,413 Photos (Bukit Tinggi) - Tripadvisor

Frequently Asked Questions about Colmar Tropicale
Which popular attractions are close to Colmar Tropicale?
Nearby attractions include Chin Swee Cave Temple (5.8 km), Genting Highlands Premium Outlets (6.3 km), and Sky Avenue (5.5 km).
What are some of the property amenities at Colmar Tropicale?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Colmar Tropicale?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Colmar Tropicale?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Colmar Tropicale?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Colmar Tropicale?
Conveniently located restaurants include Mr Dakgalbi At Skyavenue In Genting, Nicsmann 1940s Genting Highland, and Burger & Lobster.
Are there opportunities to exercise at Colmar Tropicale?
Yes, guests have access to a pool during their stay.
Is Colmar Tropicale located near the city centre?
Yes, it is 0.1 km away from the centre of Bukit Tinggi.
Does Colmar Tropicale offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Colmar Tropicale?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Does Colmar Tropicale have any great views?
Yes, guests often enjoy the mountain view available here.